“ All of us are immersed in a data cloud that envelopes us, where-ever we go and whatever we do. Rapid business model change, hyper-innovation, instant obsolesence: these are the new rules by which we must innovate. ”
The world's leading media and technology companies have engaged Jim as a keynote speaker for an internal or client-oriented event or meeting, including • Consumer Electronic Association CEO Summit • Transcontinental Media • British Broadcasting Corporation • CBC • CBS Radio / Infinity Broadcasting • Walt Disney Corporation • Pearson plc • Microsoft • Accpac • Ameritech • Fiber to the Home Council • Hewlett Packard • IBM • Ingram Micro • Electronics Representatives Association • Motorola • Oracle • SAP • Society of Information Management • Society of Cable Telecom Engineers • Taiwan Semiconductor Manufacturing Company • Toshiba Australia • Verizon Broadband Solutions • Verizon Wireless • Ameritech • Women in Cable & Telecommunications • Telecom Risk Management Association • National Rural Telephone Cooperative • Nortel • Texas Rural Telephone Cooperative • Utility Telecom Providers Association • Building Industry Consulting Service International (BICSI)
I recently found myself at 37,000 feet on a flight from San Francisco to Toronto, Skyping with my son who is at university. After a brief “can you hear me now” exchange, the call signal adjusted itself and the quality of the video call became crystal clear. Say goodbye to one of the last bastions of refuge from the interconnected world.
A typical day in the typical life of a typical cell phone customer!
Internet access on flights isn’t new; several carriers have featured the service for a number of years and I’ve been using the Internet “up in the air” for some time. What became evident to me on that recent flight, however, is the continuing improvement in the quality and speed of the connection. And that’s a trend for bandwidth overall, whether by satellite (as is the case on planes), cable/phone lines or wireless devices.
According to research firm IDC, Internet traffic will grow 32% per year from 2010 to 2015. We currently send about 46 terabits per second, and that should grow to more than 200 terabits per second by 2015. Cisco suggests total annual Internet traffic will grow to 966 exabytes by 2015.
Of course, such numbers can become meaningless without interpretation, so let’s just say we will be able to send the equivalent of a million four-drawer filing cabinets filled with 20 million pages — every second. Each year, we’ll send information equivalent to twice the number of words spoken by all humankind since the beginning of time. Whoa.
As our demands on the system grow, technologies behind the scenes will emerge to support huge transmissions of capacity. A recent IBM press release, for example, noted the company has developed “the first parallel optical transceiver to transfer one trillion bits — one terabit — of information per second, the equivalent of downloading 500 high-definition movies.”
Someday, we’ll have this type of bandwidth in our homes and on our mobile devices. Which brings me to accountants and wireless companies. Given the reality of these trends, why do wireless companies use a business model that deploys thousands of accountants at a cost of millions of dollars to track individual bits of information and charge customers every time they go over a usage cap? I seem to be in a perpetual state of war with my wireless/Internet service provider. Our family has four iPhones — and we spend a substantial sum of money to support our data-driven lifestyle as well as a high-speed Internet connection. Every time we make some small change that involves an incremental adjustment in bandwidth, the fee goes up.
The approach of these companies seems to be that in a world of continuous bandwidth growth, they should track each and every byte. Couldn’t they save a ton of money if they just offered a simple flat-fee service that recognizes the reality of our times? They’d eliminate a bunch of sophisticated IT systems, the staff who supports them, the marketing staff who dreams up complex campaigns that revolve around bit-tracking, and the support staff who has to clean up the mess after the inevitable showdown with the customer when things (usually) go wrong.
Here’s the conundrum in a nutshell: Internet usage and capacity will continue to grow at an exponential pace. But the industry that handles the flow of data sees tracking individual bits as a critical part of the business plan. I’d say this is one of those industries where you really question the value of the accounting mind-set, don’t you think?
This article ran last week after I did a talk for one of the world’s leading heart research / hospital institutions, the University of Ottawa Heart Institute.
Health care is the most complex issue that our society faces in our time. We really need some big and bold and very innovative thinking to deal with the scope of the challenges.
Health care’s best bet: technology Ottawa Citizen, May 16, 2012
AT&T is developing clothing with built-in sensors that monitor blood pressure, perspiration rates and other health indicators. One smartphone app tracks every mouthful of food you eat. Another links to a device that monitors blood glucose levels in diabetic children as they sleep, and notifies parents through an alarm if they spike in the night.
As Jim Carroll would say, this is real stuff. This isn’t science fiction.
Carroll, a 53-year-old resident of Mississauga, is one of the world’s leading futurists. And as he told a room full of nurses at the University of Ottawa Heart Institute last week, technology is driving rapid changes in the way we treat the sick and care for our own health.
That’s a good thing, he said, given the health-care challenges we face. Chronic disease caused by poor lifestyles is driving massive future demands on the system. Society won’t be able to afford nursing home care for all the boomers who will need it. The number of people with Alzheimers and dementia is rising exponentially.
And because longevity is increasing — a baby girl born today can expect to live to 100, Carroll said — the elderly will need costly care for more years than in the past.
“Health care is the most complex issue that our society faces in our time,” said Carroll. “We really need some big and bold and very innovative thinking to deal with the scope of the challenges.”
Fortunately, there’s lots of that going on, it seems, largely driven by lightening-fast advances in technology. The cost of mapping the human genome has fallen from $3 million to $10,000 and is expected to fall to just $1,000 by year’s end.
“Five years out,” Carroll said, “we’ll be able to buy genomic sequencing machines for $5 at Circuit City. This is a staggering transformation.” That means increasingly, doctors will be able to shift from treating illnesses to preventing them, Carroll said.
Another key trend is “pervasive connectivity” — the notion that everything we own will be able to plug into everything else. In health care, that’s called bioconnectivity, Carroll said. And among other things, it can be used to monitor patients from afar.
One example is Medcottage, a 12-by-24-foot modular building that offers an alternative to institutional care for the sick or elderly in their family’s back yard. The unit provides round-the-clock medical monitoring while giving occupants some privacy and independence.
Ottawa’s heart institute already is using technology to monitor the health of about 150 elderly patients in their homes. Patients use the devices to record their blood pressure, heart rate and blood glucose levels, then plug them into their phones to download the information to the hospital.
The results have been impressive, said Heather Sherrard, the heart institute’s vice-president of clinical services. “The group that gets the home monitoring has anywhere between a 30 and 40 per cent reduction in the amount of times they have to come back to the hospital,” she said. Thanks to the remote devices, “we can see them every day and tweak them.”
The heart institute also uses automated phone calls to check up on patients who’ve had a heart attack. “You can’t financially afford to call everybody,” said Sherrard. “So the system does all the calling, it gives them a series of questions we know are based on evidence, and that allows us to just go ahead and deal with the 10 per cent who are the problem.”
One thing the hospital discovered is that about 40 per cent of patients were substituting Tylenol for their prescribed Aspirin, because they liked Tylenol more. But unlike Tylenol, Aspirin is an anticoagulant, which helps reduce the risk of another attack. “When you’ve had a heart attack, you cannot substitute Tylenol for Aspirin,” Sherrard said.
Canada still has a long way to go to catch up with the United States when it comes to innovative health-care thinking, Carroll said. He credited insurance companies with driving much of the innovation south of the border.
“I get insurance companies that are actively talking about rolling out wellness apps to employee groups,” he said. “It’s not going to happen in Canada, because they don’t control what we spend.”
That’s part of the debate we need to have in Canada, Carroll said. “We all love the Canadian system in terms of the structure and the fact that we don’t become bankrupt if we have a serious medical condition.
“But given the rapid rate of change and opportunity that is happening, we need to somehow figure out how to speed up innovation in the context of health care. Instead of just talking about wait times, we need to think really big.”
Here’s the text for a keynote I’m doing in Calgary tomorrow at noon for a group of IT executives.
Lots to think about here – the future belongs to those who are fast!
“The new business model for everyone will increasingly use speed as a metric, and fast-innovation is a core capability”
Certainly the last forty years have seen technology play a huge impact on business.
Name any industry – auto, health care, manufacturing, energy, banking — and it’s clear that we are witnessing a fundamental and distinct shift of the innovation agenda to one which is driven by the speed of Silicon Valley, and by a generation of people in the computing world who think fundamentally differently about the source of innovation in an industry.
As this occurs, we will see massive business model disruption as new, faster, more nimble competitors who understand technology based disruption, cast aside their slower, ingrained counterparts who are stuck with old, ingrained ideas.
The future belongs, in other words, to those who are fast. Tech companies and tech based innovators certainly understand that logic. Their entire DNA is bound up in the ability to move fast.
That’s why financial organizations are finding themselves plunged into a whirlwind of change as our mobile devices become our credit cards. As slow-to-change insurance companies find that driver-performance oriented insurance policies, linked to in-dash GPS monitoring technologies, wreak havoc on old-line insurance assumptions. As the world of health care adjusts to the reality of a less than $1,000 genomic sequence machine — something that would have cost over $1 million just ten years ago, leading us much quicker to a world of personalized medicine. And an oil and gas industry which is witnessing hyper-innovation in terms of extraction techniques, driven by deep data analysis and other capabilities, which are leading to year over year yield increases which were unmanageable years ago.
The new business model for everyone will increasingly use speed as a metric, and fast-innovation is a core capability.
That’s why you should join iON Secured Networks and Check Point Security Technologies, as we bring you the unique insight of Jim Carroll, who has emerged as one of the world’s leading international futurists, trends and innovation experts, with a client list that ranges from Northrop Grumman to Rockwell Collins; the SouthWest Gas Association to RGA Reinsurance; the Walt Disney Organization to NASA. Jim has had the opportunity to study what world-class innovators have been doing to keep up with a world in which the future belongs to the fast. He will share with us the new role of leading edge technologies involving cloud networks, agile computing, just-in-time development and other key strategies that will help organizations to deploy the right technologies at the right time for the right purpose — a strategy that will be increasingly important as all industries come to innovate at the speed of Silicon Valley.
Last weekend, I successfully moved my main Web site, www.jimcarroll.com, over to Linode.com, running on an Ubuntu virtual server. For years, I had been running it on a Mediatemple DV server based on CentOS.
My Web site now runs on a blazingly fast infrastructure over at Linode.com!
Why did I do this? Speed improvements. And then some!
Mediatemple was a great company with awesome support, but I found over time that my Web site just didn’t operate fast enough — some pages would render slowly — and it would often slow down under the weigh of a stream of a lot of oncurrent users. I’ve been using the handy tool at GtMetrix.com to test my page load times. Things were pretty slow with overall page load times and first byte times — which were always in the range of 3 or more seconds for the former, and 1 second at least for the latter.
As I understood it, the Plesk system used at this version of CentOS simply added a lot of processing overhead ; even if I had no visitors, my memory use was always at 80% plus.
So I started to look around for alternatives about six months ago. Two months ago, I discovered Linode. Great cloud service — pick your operating system, build, log into root, and away you go! Since I had a bunch of Ubuntu servers in my home at one point, I chose to go with that, since I knew how to configure most of what I needed.
And then I discovered Linode’s ‘Stackscripts” — where the user community has put together a variety of custom ‘scripts’ which will pre-intsall your operating system of choice along with your applications/configuration of choice. My blog is based on WordPress — so I needed that. But I also needed whatever I could get that would speed up the rendering of WordPress pages — some good memory cacheing, and cacheing of PHP code so that things would execute faster. And from everything I was reading, I knew I needed to have a Varnish cache.
That’s when I found Paulo Fagiani — an avid Linode fan — and his Optimized WP script. He’s put together a script that installs a Ubuntu server, and then, as he puts it, “installs a pretty, sweet and secure box with nginx + varnish + memcached + php5 fpm + mysql optimized for heavy load wordpress sites.” (I’ll note that I could have chosen a product from Mediatemple similar to Linode – but it was the Stackscripts which sold me!)
One button, and you’ve got a rip-roaring infrastructure that just flies!
It took me a few months, though, to get things right — this is a part time hobby after all. If I’ve got time to kill in an airport, and no pressing client demands, I’ll fire up Terminal and ssh into my Linode. If it’s later in the day and I’m at home in front of the TV on the couch and need to relax — I’ll fire up Terminal and ssh …. (I was just joking with a friend as to how we both suffer from this weird way of relaxing by working away as root on some box somewhere…)
And it took some help – Paolo was magical in how he walked me through various issues. My good friend Akshat Choudhary over at BlogVault.Net — a fabulous WordPress backup service — also patiently provided me some guidance.
And so I went live last Saturday AM, just before going out to do some yard work.
IT”S A BIG CHANGE. I’m getting page load times of <2s for most of my main pages, and first byte load times of .2ms or less. I’m getting hit rates of 99% on my APC cache (for WordPress page cacheing) and 50% for Memcache (which caches everything else – I’ve got to figure out how to improve that.)
Under load testing with the Ubuntu ab command, the site stands up extremely well. So I’m thrilled.
Next project? I’m going to play around with a WordPress PHPFog site over at www.phpfog.com — which promises to do what I’ve got now, but a hugely optimized infrastructure that strips away the last bit of overhead from use of PHP.
So now you know what one of the world’s leading futurists does to relax. But it’s not just that — I’m out speaking to organizations on leading edge trends. In many cases, this involves observations on the impact and evolution of technology. I’ve been a geek for 30 years – I started out with a Radio Shack Model III 30 years ago. I’ve always been deep into the core of systems and technology.
You can’t talk about the cloud, if you don’t play in the cloud!
The Canadian Society of Association Executives “Association Magazine” has just released their latest edition, which included my article with the title above.
You can grab the PDF of the article at the right on the image. Note that it is English and French.
The article is based on the blog post I wrote back in November last year, shortly after my keynote for the 2011 T. Rowe Price Investment Symposium, where I played into the theme in a big way.
You can read that post here, although the PDF of the article expands on the concepts in a bit more detail.
I’m finding a huge degree of interest in this theme as a speaking topic; actually, quite a few recent keynotes are being entirely built around the theme, since it is such a significant transformative trend.
Essentially, industries used to control their destiny. They could drive the pace of innovation.
That’s not true anymore, and as I have described on stage in the last few weeks to companies in the insurance, banking, credit union, agricultural and other industries — “What happens to you when the pace of innovation begins to occur at the same speed that Apple innovates. Because that is pretty well what is beginning to happen now.”
Read the article. Think about what is happening here.
I’ve recently been the opening keynote speaker for two major energy events, with talks that focused on the future trends that will impact the energy industry, primarily from the perspective of energy utilities.
The first was for Accenture’s International Utilities and Energy Conference 2012 held in San Francisco, with a global audience from over 35 countries.
The second was for Enercom 2012, Canada’s leading energy conference held in Toronto, which featured a similar senior level audience from across Canada.
Both keynotes took a look at some of the key trends which will provide accelerating opportunity to provide for a more efficient energy grid, more rapid adoption of alternative energy sources, and respond to changing energy consumer profiles, among other trends.
One of my key messages? Opportunities for innovation are increasing because of a rapid acceleration in the velocity of knowledge.
So what are some of the issues I focused upon? I framed both talks in terms of the insight I’ve developed into “what world class innovators do that others don’t do.” Here are just a few of my key points:
1. World class innovators keep the goal in sight despite pushback
To a degree, it’s a bit tough to keep an innovative spirit in the utility industry today, as a number of trends seem to work against the need for continuous new thinking:
in many areas of the world, there is a massive pushback on solar / wind / alternative energy sources by the public, for a variety of reasons (which some might conclude is driven by an overstimulated by “Internet-fact” driven NIMBYism)
political turmoil over the incentive structure around alternative energy projects
well publicized major failures around the same (call it The Solyndra Effect)
growing public and government skepticism over the pace of change
Consider the latter point. In some areas of the US, there is significant pushback against the implementation of smart meter technology — 47 cities and counties have adopted resolutions opposing smart meters for various reasons. At the other extreme, there are some areas where people are impatient with the pace of adoption of alternative technologies. In Boulder Colorado, there is a citizen inspired initiative to take over local power generation because of a belief that Xcel Energy is not moving fast enough with green and smart energy tech!
How can you win in an environment in which there are such dramatically different views? Keep focused on the goal! The International Energy Authority suggests that energy demand will grow worldwide by 35% between 2010 and 2035; in the US, by 22% alone. Globally, Shell suggests energy demand will grow 60% in developed countries by 2040.
Clearly there has to be a continued effort to focus on the need to continue to develop and implement alternative energy sources. There is a need for continual, relentless innovation!
2. World class innovators aren’t afraid of thinking boldly
We live in a period of time that involves massive, sweeping transformations, and thinking longer term is always critical. I pointed out that Exxon Mobil believes that one out of every two cars will be either hybrids or some other alternative-fuel vehicle by 2040 – up from just 1% today. Clearly there is going to be a lot of innovation with the energy grid and everything that helps to generate power around in order to keep up with such a massive shift.
Big ideas lead to big opportunities – I spoke about the Gemasolar plant outside Villanueva del Ray in southern Spain — the world’s first 24 hour solar power plant. It involves a unique molton-salt heat storage system that solves one of the key problems with alternative energy : how to storage generated power so that it can be used at off peak periods. The slide from my deck tells it all: this was a big, bold project.
3. World class innovators ride rapidly accelerating science
That’s what the video clip above was from. In Canada, the Perimeter Institute for Theoretical Physics at the University of Waterlook recently brought together a group of experts touching on every aspect of the energy industry. They issued the The Equinox Blueprint, with one of the key points being that we are going to see “.….extremely rapid advances in battery storage, enhanced geothermal, advanced nuclear, off-grid power and smart urbanization….”
The MIT project I refer to in the video clip above? It involves “…organic photovoltaics … solar cells which are sprayed or painted onto surfaces.”
4. World class innovators ride generational acceleration
There are huge opportunities to drive efficiency in the global energy grid by shifting demand — the oft-cited example being if consumers use their dishwashers during off-peak hours when demand is lower and generation costs are reduced, we have a smarter system.
The challenge is that efforts to encourage this type of activity through smart meters has not met with great acceptance. But I pointed out that is simply a transitional issue, as the current generation of iPhone-weaned Gen-Connect individuals comes to buy their own homes — and bring their different technology-based lifestyle to the energy grid.
I pointed out that we are quickly going to witness four key trends come together:
energy costs continue to increase, continuing to drive the need for consumers to change their energy usage behaviour
system connectivity accelerates in the global energy grid, particularly with the consumerization of energy technology, as witnessed by the Nest LearningThermostat
the current “App generation” buys houses and installs such devices
and the incentive structure around power consumption matures with this generation
Think about it: this is the XBOX generation! They’ve grown up in a world of instant rewards for activity. In Call of Duty, you get a series of continual rewards based on actions. The same type of thing will happen with power consumption — if you use the technology that surrounds your personal energy infrastructure, you’ll get a cost reduction.
This generation will take advantage of Nest thermostats to a huge degree. They’re daily activities with simple activties such as dishwashers and dryers is changing :
“Imagine your washing machine sending you a text when it’s time to move your clothes to the dryer…” Connect Home Appliances, PC Magazine,April 2011
Smart appliances are emerging faster than ever before as Moore’s law comes to the industry:
“Whirlpool recently announced it will be producing 1 million smart-grid compatible clothes dryers by the of 2011” Total home control. Residential Design & Build,September 2010
These are appliances which are linked to the intelligence in the smart-grid, and which will automatically schedule themselves to run when rates are lowest, according to a defined set of consumer preferences.
In other words, consumer behaviour and interaction with the rapid emergence of smart grid technology is going to accelerate faster opportunities for efficiency in the grid.
The key message for global energy utilities? The future belongs to those who are fast!
Here’s what I said: “By 2020, if not before, most industries – health care, agriculture, financial – will have found that they have been transformed by the velocity of Moore’s law. Mobility, wireless, pervasive connectivity – everywhere we look, we see that the big trend for the next eight years is that technology will drive the pace of innovation in every single industry.
Credit cards will be replaced by smartphone transactions systems; auto insurance will be forever changed through GPS-based monitoring devices that reward good driving performance; hospitals will become virtual through the extension of bio-connectivity, involving remote medical monitoring and management.
The big trend is that as tech comes to change industries, change in those industries will occur faster than ever before. The winners will have been those who understand this reality, and adjust their innovation engine to keep up with this new speed of change.”
There are a few ways to put this into more detail, through various posts and videos on my site where I talk about this trend:
Major 10 year trend: The Future of Every Industry to be Controlled by Silicon Valley Innovation
A report on my keynote for the 2011 T. Rowe Price Investment Symposium
Video – When Silicon Valley Takes Over Your Innovation Agenda
Silicon Valley Innovation Velocity Set to Dominate Every Industry
Video: Healthcare 2020: Moore’s Law, Genomics and Velocity
I was recently the keynote speaker at two major corporate events, both of which really have to seem a key theme at the heart of the “big issues” that organizations are faced with — and that is, we are in a period of time in which the very concept of ‘cash’ is being fundamentally changed, due to the impact of mobile technology.
The first event was for Visa’s 2012 Prepaid Forum in Phoenix — at which, in my keynote, I made the observation that “if you think about it, we’ve only redefined cash once in our history — when credit cards were introduced. We’re about to do it a second time as smartphones become the new credit card!”
The second event was in Las Vegas, at GlobalExchange 2012, an event held by Pollard Banknote, one of the largest printers of lottery tickets, with attendance by a large number of senior executives from throughout the global lottery industry. I made the same observation, but in this case challenging the audience to think about how the world of retail, and hence the world of lottery ticket sales, would come to be challenged through this transformation of cash.
Both event featured similar session descriptions in that the issues that both are confronting through strategic thinking are very much the same.
In the case of the VISA event (click to view)….
…and for Pollard Banknote (click to view)
This is a huge trend that is unfolding at lightening speed as a wide variety of Internet companies (Google, Facebook, PayPal and more) all position themselves in terms of the “virtual wallet”, at the same that smartphone makers (Apple, etc) , banks and credit card companies all explore the space.
Yet it is a pretty massive undertaking : as noted in the Wall Street Journal, November 2011, “Yankee Group analyst Nick Holland estimates it will cost $15 billion to deploy the technology that will make mobile payments ubiquitous.”
As we get the second biggest disruption with cash to occur in our entire history, we can be certain there will be a huge number of business model disruptions, new competitors, existing market turmoil, new customer challenges and opportunities — and just a tremendous amount of change.
One of my observations in both keynotes is that every organization needs to get involved and get their feet wet — fast. There is so much going on so quickly that in this case — the future will truly belong to those who are fast. That means trying out a whole bunch of new ideas and innovating at top speed.
But does that mean that we are going to see someone win in this space in 2012? I doubt it — the scope of the undertaking and the infrastructure is involved is simply too big. That doesn’t mean anyone can avoid it though – because those who are making bold plays now will become big players tomorrow. Noted Thomas Kunz, Senior Vice President, PNC Financial, when it comes to mobile payments: “2012 will be about a beta and expanding that beta test. It will take some time for this to become mainstream.”
As a result, my key innovation mantra — THINK BIG, START SMALL, SCALE FAST — fit perfectly into the themes and stories I weaved on stage in Phoenix and Las Vegas!
The Globe & Mail had a nice summary of my 2012 future trends prediction blog.
You can grab a copy of the PDF by clicking on the image to the right. Harvey Schacter, who summarized my original blog post, is a great guy!
You might find it a good document to fire up into your email and share around, retweet or Facebook!
I’ve had a number of media interviews and followup as a result of the article. If you are interested in contacting me for these purposes, please do so.
I enjoy seeing coverage of the trends and insight that I regularly provide in my blog. I think my job continues to be to challenge people to think about their status quo; how quickly their world is changing around them in ways that they might not know; and what they need to be thinking from an innovation perspective to deal with those realities.
This synopses makes for a quick read and summary, and so it’s always a thrill to see the blog post get shared in a unique and innovative way.
Sidebar: I actually wrote a weekly column for the Globe & Mail for four years from 1998 till 2002, in which I covered leading edge technology and Internet issues. It was well liked and always generated a tremendous amount of e-mail feedback.
That is, until the-then editor of the business section decided in the light of the dot.com crash that there would be no more future technology stories to unfold, and that tech coverage was just as good as dead!
Of course, after that, we saw the emergence of Facebook, the dominance of Google, the rise of the Apple infrastructure, iTunes and Apps and iPods, the explosion of social networking, the huge impact of Twitter, pervasive connectivity, digital lifestyles, the overthrow of government through national online networking …. and so much more.
Yup, tech was dead!
I still think that editor was one of the biggest bozos I ever met in my life! Just saying!
At the T. Rowe Price 2011 Investment Symposium in Baltimore on Friday, I listened to the technology panel that preceded my luncheon keynote.
It was a fascinating discussion as a number of their leading analysts spoke of the trends that they saw unfolding with consumer and other digital technology companies, such as Apple, Amazon and Samsung.
Name any industry - auto, health care, manufacturing, energy, banking -- and the big trend over the next five years is that Silicon Valley is coming to control the pace of innovation in the industry. And it's speeding it up!
But I thought that the crowd was hungering for a bit more — where are the next big trends, and the next big transformation opportunities that are going to unfold which are going to provide for the birth of new industries, fast growing companies, and billion-dollar market opportunities?
And so I outlined that reality: the next big areas of growth will come from the transformative change that occurs as Silicon Valley comes to drive the pace of innovation in almost every other industry. As it does so, it will speed up the rate of innovation.
The impact of this trend is that it will also shift control from any particular industry – insurance, healthcare, banking, auto — to the technology companies. The result will be massive business model disruption as new, faster, more nimble competitors who understand technology based disruption, cast aside their slower, ingrained counterparts.
The future belongs, in other words, to those who are fast. Tech companies and tech based innovators certainly understand this! And the key issue is speed : Apple, for example, could innovate much faster with new credit card financial systems than any bank could. Google and it’s tests of automatic car navigation technology will certainly evolve faster than any auto company in Detroit, Japan or Germany could. Unless leaders in those organizations increasingly learn to focus on speed as a metric, and fast-innovation as a core capability.
Consider just a few of the trends:
Banks and credit companies risk losing control of their future as our mobile devices, cell phones and iPhones become credit cards
the energy industry and home construction is impacted as a new personal energy infrastructure management, in the form of such devices as the NEST Thermostat, provide for a significant change in the way people use energy
health care will be transformed by medical device connectivity and bioconnetivity — allowing hospitals and nursing homes to extend the reach of their medical professionals to an increasing number of remote locations
the auto industry will face trendmeondous change as an intelligent highway infrastructure emerges as the same time as intelligent, self-guiding cars and trucks become a regular part of our daily world
the world of insurance is upended as we head to a world of predictive insurance modelling through the use of sophisticated technologies such as on-board GPS devices which monitor driver behaviour
These are but just a few examples. I can go into any industry today and point out how Silicon Valley and technology is going to cause significant change and upheaval within the industry. I can spot the smart executives who understand the message and realize that right now is the time for aggressive innovation and big thinking.
And then in other clients, I can see this observation pass right over the heads of some of those in the audience, and realize we’ve got folks who are like deer in the headlights — the trends are blinding in their reality, but they are frozen by their inability to do anything.
I spoke about this trend in a recent keynote.
There are a whole series of related posts in which I’ve commented on the significance of this trend and the speed with which it is occurring. These are just a few.
Silicon Valley innovation velocity set to dominate every industry
When Silicon Valley Takes Over Health Care Innovation
This ghost town in New Mexico could turn into one of the most important innovation engines
Reinventing the future with transformative technology
"An outstanding presentation for an industry and association that falls on its traditions so often. We learned that our tradition should not be something that holds us back, but rather the launching pad for innovation for the future. Thanks Jim for your thought provoking presentation!"
- 94th PGA of America Annual General Meeting
"On behalf of the entire Innovative Technology Partnerships Office, thank you for your engaging and thought-provoking presentation at NASA Goddard Space Flight Center. From the feedback we have received, the event was a great success. Thank you for sharing your insight and expertise with us!"
- NASA Goddard Space Flight Center
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- Walt Disney Company
"We thought Jim was amazing - just the positive message we wanted to leave folks with.
- T. Rowe Price
"Jim Carroll recently presented at Lockheed Martin’s Executive HR Leadership conference. His content was very provocative, fascinating, and relevant. I’ve embedded a couple of his nuggets into my operating model
- Lockheed Martin
"Many thanks for your presentation, “7 Things You Need to Do Right Now: Aligning the Fast Future to Your Current Strategy” It couldn't have been more energy filled and dynamic to start the conference out on the right foot. It was exactly what the audience wanted and needed to hear. The feedback from all attendees was excellent."
- VIBE Conference 2010, Las Vegas
"Bringing Jim into our MLC Sales Conference in Sydney through a fibre optic line was truly incredible. The key note session Jim delivered was on the money, he exceeded my expectations."
- MLC National Australia Bank
"Jim is one of the best speakers we had. He had excellent information that our attendees could take home and incorporate it into their plans immediately. He also incorporated our messages into his presentation that helped localize the information for our group. Highly recommended!"
- Illinois Bureau of Tourism.
"After seeing Jim speak at another conference, I was so motivated by his presentation, I invited Jim to speak at a conference for my organization. Another home run! Powerful, articulate, thought provoking and energetic! Jim's delivery on the importance of staying abreast of rapidly changing trends truly can assist in changing the way we do business!"
- US Navy, Air Force, Marine Child Youth Program Conference
"... your talk hit just the right note.....I did have several people ask me if they could get a copy of your presentation as well as many who noted that the programming was fantastic and gave them a lot to think about."
-Consumer Electronics Association 2010 CEO Summit
"Thank you for an outstanding opening keynote for the 10th Anniversary Opportunities Conference: you received a 100% approval rating which has only been achieved 2 other times in our 10 year history!"
-Opportunities 2009 Conference Organizer
“We were extremely pleased with Jim’s presentation….. the content was great and would hopefully prompt people to think about the rapidity of change going on in our world!”
You were superb! As we make changes your message could not have come at a better time. This group likes tradition but unfortunately that often gets in the way of moving forward. Thank you again for reminding us that our greater responsibility is to the future!"
- US National Recreation and Parks Association
“I have been working with Jim for the past four years, and, without question, he is one of the most dynamic speakers and professional partners I’ve ever come across. Our audiences (internal and external) love him, and he works wonderfully with our customers. ….I’m willing to bet your first experience will lead to many, many more, as it has with SAP. I wish you the best with him….book him before someone else does!”
Great presentation by Jim! Key words and explanations were enlightening and relevant to us all!
- International Society of Medical Publication Professionals
Healthcare in 2021? What will we be doing in 10 years time? Well, according to Jim Carroll, keynote speaker for the opening session, definitely not what we're doing today! He presented an invigorating view of what our healthcare systems could be looking like and it's up to us to decide how we get there. We'll be accepting his challenge to take three scary ideas away and think about how we can make them work, rather than the reasons why they won't. The poll4 system was fun and it was definitely the first time we'd been asked to turn our phones on during a presentation!
- International Society of Medical Publication Professionals
Sample of recent and upcoming speaking engagements
PGA - Professional Golf Association
94th Annual General Meeting
le Club B
NASA Goddard Space Flight Center
Innovation Thought Leadership Event
Computer Science Corporation
CSC Executive Exchange
St Andrews, Scotland
Southern Gas Association
Annual Executive Conference
ERA Real Estate
ERA Connect 2013
T. Rowe Price
Client Investment Symposium
International Dairy, Deli & Bakery Association
New Orleans, Louisiana
Global Payments Conference
Texas Municipal League
100th Annual Conference and Exhibition
Genesis Systems Group
Robotic Automation Conference
NASA - National Aeronautics and Space Administration
5th Annual Program / Project Leadership Kickoff