346 million people read blogs on a daily basis

Home > Archives

Tagged consumer


I appear online and in the April issue of Growing Produce magazine in Florida, talking about some trends impacting the future of agriculture.

The "robotic tractor of the future isn't too far away!

The “robotic tractor of the future isn’t too far away!


The Future Is Now In Agricultural Technologies
March 14, 2013
By Frank Giles

If you could look into a crystal ball and see the future of agriculture over the next 25 years, you would be blown away and find some of it hard to imagine. And, you might be surprised that what seems futuristic is already happening on the farm.

When considering the pace of technological advancements, Moore’s Law is constructive. It generally states that computing power doubles every two years (some say 18 months). While the computing power doubles, the price for the technology falls.

Think about Apple’s iPhone. Every year the company introduces two new-and-improved versions of the phone. Each one is a little faster and can do more stuff, while the earlier versions get cheaper in price.

While all these gee-whiz advancements seem to be happening most in consumer electronics, don’t be fooled. It is happening in agriculture, too. Jim Carroll and Jack Uldrich are two popular futurists on the speaking circuit across the U.S. Both say the wave of innovation impacting agriculture will be staggering in the coming years. “We live in tremendous times and tend to overlook the leaps we’ve made particularly in agriculture,” says Uldrich.

Sensors And Bots

The size of computer sensors are getting smaller, but more powerful over time, while the price drops. Imagine a watermelon field with tiny sensors spread thoughout connected to the vines to inform the grower exactly what plants need for water and other inputs. “These sensors are getting so affordable they already are being used in West Coast vineyards and on farms in Israel,” says Urldrich. “That may sound like science fiction, but who would have imagined 25 years ago that today we would have immediate access to the world’s encyclopedia in our pockets via the use of smartphones.”

Carroll says robotics will be having an impact on the farm quicker than people would believe. “The technology for autonomous vehicles is already pretty mature,” he says. “If you have a meeting with Google in San Jose, they’ll pick you up at the airport in an autonomous car. There’s a person inside ‘just in case.’ It will probably be easier to deploy on a farm than on a highway.

Given all the controversy around immigration reform, Uldrich says robots might fill in for harvest in the future.“There are people at MIT who have developed a robot so sophisticated that it can detect when a tomato is ripe and so sensitive it can pick it without damaging the fruit,” he says. “Robotic technology is getting better, faster, and more affordable. It will allow us to do much more in harvesting a wide variety of crops.”

A Whole New World

There is a viral YouTube clip of a 1-year-old girl trying to manipulate a print magazine like an iPad. She moves her fingers around the magazine to no avail — it does nothing. Give her an iPad and she’s delighted flicking through screens with her fingers.

Jack Uldrich marvels that technology is becoming so user-friendly and intuitive that a baby can figure it out. “What will that little girl expect for information as she gets older,” he asks. “She will want to interact with information. She will want to know who grew the oranges she buys. Social media already is providing this opportunity for interaction and the demand for it will only grow in the future.”

Two years ago, I was the keynote speaker for an annual conference of Consumer Goods and Technology Magazine, and from that a great relationship was born, with a few repeat bookings into other conferences and events that they run.

 pacesetters today can swiftly and suddenly change the pace and structure of an industry, and other competitors have to scramble to keep up

“Pacesetters today can swiftly and suddenly change the pace and structure of an industry, and other competitors have to scramble to keep up” – Grab the full CGT report with the image above!

And for the second year in a row, I’m featured in their 2013 Review & Outlook: The best and brightest minds in consumer goods share predictions and guidance for the coming year publication, with many other luminaries in the industry.

My contribution follows below. You can grab the entire PDF of the report by clicking on the image of the cover. Registration is required.


Jim Carroll, Futurist, Trends & Innovation Expert

The future belongs to those who are fast!

In the world of retail in 2013 and beyond, we will be seeing the more rapid emergence of new ways of doing business, and it’s leading us to a time in which companies have to instantly be able to copy any move made by their competition — or  risk falling behind.

For example, think about what is going on in retail, with one major trend defining the future: the Apple Store checkout process, which involves the elimination of the cash register. Apple has such an impact on retail design and consumer behaviour today that many other retailers are now scrambling to duplicate the process, trying to link themselves to the cool Apple cachet.

That’s the new reality in the world of business — pacesetters today can swiftly and suddenly change the pace and structure of an industry, and other competitors have to scramble to keep up.

Consider this scenario, which recently unfolded: Amazon. com announces a same day delivery in some major centers. Google and Walmart almost immediately jump on board. And in just a short time, retailers in every major city are going to have to be able to play the same game!

Then there is in-store promotion. We’re entering the era of constant video bombardment in the retail space. How fast is the trend toward constant interaction evolving? Consider the comments by Ron Boire, the new chief marketing officer for Sears in the United States (and former chief executive of Brookstone Inc.): ”My focus will really be on creating more and better theater in the stores.”

We are going to see a linking of this “in-store theater” with mobile devices and social networking relationships. Our Facebook app for a store brand (or the fact we’ve ‘”liked” the brand) will know we’re in the store, causing a customized commercial to run, offering us a personalized product promo- tion with a hefty discount. This type of scenario will be here faster than you think!

Fast format change, instant business model implementation, rapid-fire strategic moves — that’s the new reality for retail busi- ness, and it’s the innovators who will adapt.

CGT2013-Jim Carroll

Convenience Store Decisions gave me a call, and wanted to speak about some of the trends impacting the industry.

The intervivew was a piece of cake — I do a lot of keynotes in the retail space. And just last year, a leader in “forecourt marketing” (which is industry speak for c-store marketing…), featured me as the keynote speaker at their Digital Forecourt Marketing Summit

 “It won’t be too long before I am able to fill up my car while my iPhone is communicating with the c-store,” he said. “By the time I walk into the store an LCD TV panel up on the wall is going to recognize me and greet me with a customized commercial.”

Here’s the extract of my observations from the article. (Small error in the article though – I’m not based in Dallas, but Toronto!)

Shift in Consumer Demands
Dallas-based futurist Jim Carroll sees healthier foods becoming a more fundamental offering at more convenience store down the road. “You wouldn’t think it, but there is a very seismic change going on in terms of what the stores are selling,” he said. “I think they’re realizing that what people are consuming—fried foods and fatty snacks—is changing. People are much more conscious of their food consumption.”

This is a trend that Carroll has been hearing about personally—directly from c-store operators. “Wellness—focusing on nutrition and an active lifestyle—is certainly a trend,” he said. “You think about the number of convenience stores that have undertaken a shift to fresh food. The focus is not on Doritos and Twinkies. Sure, some operators do focus on these items, but your industry leaders and top quartile chains are embracing change.”

Retailers, Carroll said, are trying to get away from the traditional popping chips paradigm. “If you play into the sort of ‘life to go’ issue and recognize that people want to get in and get a healthy meal quickly, why not have those items at the ready in convenience and gas stations? Even 7-Elevens now are selling sushi.”

Promotions, too, will gain impact, Carroll predicted. “It won’t be too long before I am able to fill up my car while my iPhone is communicating with the c-store,” he said. “By the time I walk into the store an LCD TV panel up on the wall is going to recognize me and greet me with a customized commercial.”

Once the store recognizes a particular customer there are endless possibilities to upsell merchandise via text messages and electronic coupons. The constant in the equation is change.

“I see c-stores undergoing relentless change in terms of what they do,” said Carroll, “because I think consumers change so quickly. That’s a major part of what’s going on—a very fast format shift. There is a South African chain that is converting its entire c-store strategy over to fresh food—a complete format shift, because even over there they are seeing that same kind of demand for fresh food served fast.”

Here’s an interview that was taken after my keynote for Process Excellence Network in Orlando in January.

“Companies have lost control of the future,” says futurist and author Jim Carroll, “And they have to learn to play into that reality.” Mobile devices, intelligent connected technology, and changing demographics are driving vast changes in consumer behaviour and expectations. The rise of technology has also led to an increasing concentration of power in the hands of customers who now have more information about companies than ever before.

In this PEXNetwork.com video interview, Jim Carroll talks about how this means that companies now need the ability to be flexible and continually reinvent themselves – in both products and services – in order to respond to the fast changing habits of consumers. This, he says, means “faster is the new fast” where victory goes to the company that has the ability to adapt and respond, especially in rolling out the right process at the right time to launch a new product or service.

 

Canadian Auto Dealer News,  January 2013

by Todd Phillips

Futurist and retail expert Jim Carroll will take the stage at the CADA Summit on Feb. 13 in Toronto and give dealers a wake up call about how quickly their world is about to change. “The pace of innovation in the automobile or truck that they are selling has shifted from Detroit to Silicon Valley,” says Carroll in an interview with Canadian auto dealer. “That’s a huge and seismic change.”

“The pace of innovation in the automobile or truck that they are selling has shifted from Detroit to Silicon Valley,” says Carroll in an interview with Canadian auto dealer. “That’s a huge and seismic change.”

“The pace of innovation in the automobile or truck that they are selling has shifted from Detroit to Silicon Valley,” says Carroll in an interview with Canadian auto dealer. “That’s a huge and seismic change.”

Carroll is one of the keynote speakers at the one day summit event created by the Canadian Automobile Dealers Association. “Detroit is losing control of its innovation future as it shifts to the technology industry,” he says. “The industry is going to innovate at the speed of Apple, Google and high-tech companies as opposed to the speed of Detroit. There is a massive and sudden acceleration of change that comes with that.”

Shifting customer expectations are driving part of that change as drivers will now expect their vehicles to be as advanced, easy to use and even as “replaceable” as their smartphones and tablet devices that are so central to their lives.

He says dealers need to ensure their staff is ready to adapt to the change. “A car you sell today might be out of date two years from now,” he says. “How do you keep your salesforce and service force up to date with that speed of change?”

“Some people see a trend and see a threat. Real innovative people see the same trend and they see opportunity. That’s what dealers need to ensure they do when they think about this very fast paced future,” says Carroll.

Mobile will also forever change the retail experience and dealers will need to adjust to provide better customer experiences. “I will talk about the changes going on in retail,” says Carroll. “Mobile is the big story.”

He says social media and mobile shopping is having a huge impact on purchasing decisions. “There is a lot of technology that is coming that will link to mobile.” These new technologies will forever change the customer interaction with retailers. “It’s happening very, very quickly,” says Carroll.

Carroll is one of more than 20 speakers and panelists who will be featured at this one day summit aimed at helping Canadian dealers get a glimpse of what lies ahead so they can be better prepared.

After his keynote address, Carroll will join a panel of recognized dealer retail experts for a discussion about these trends. The retail panel is hosted by Canadian auto dealer columnist and industry expert Chuck Seguin. CADA Laureates Christian Chia, Trevor Boquist and Paul Shaw will be on the panel.

Another high profile keynote speaker is Bob Lutz, former vice-chairman of GM, and an auto industry insider who is highly regarded and whose views are much sought after. President Obama’s former Car Czar Steven Rattner is also a featured keynote speaker.

Sessions at the CADA Summit range from updates on economic trends, retail and consumer trends, a panel of manufacturers featuring the Canadian leaders of Ford, VW and Kia, insights from the elite of Canada’s auto dealers — the CADA Laureates, perspectives from media pundits, and more.

Paul Clark, President & CEO, TD Auto Finance will present economic insights as part of the morning session. TD Auto Finance is the exclusive CADA Summit sponsor.

Future of ag is focused on growth
By Zoe Martin Iowa Farmer Today | Posted: Thursday, December 27, 2012 

Jim Carroll knows a lot about camping, urban renewal, golf and agriculture. Above all, the author, speaker and consultant knows change.

IowaFarmerToday

“It’s hard to explain what I do,” said Carroll, a “futurist.” “I walk into virtually every kind of organization and talk to them about trends — recently KOA Campgrounds on the future of camping and travel.”

Carroll has spoken at national meetings for mayors, PGA of America and the Walt Disney Co. He has also spoken at meetings for Syngenta, the USDA, Farm Credit Cooperative and the Texas Cattle Feeders Association predicting future trends in agriculture. Fittingly, No. 1 is growth.

“Ag is a huge growth industry,” Carroll said. “I always start with the basic premise production has to double. That’s the long-term reality.”

According to the Food and Agriculture Organization of the United Nations, farmers will need to produce 70 percent more food for an additional 2.3 billion people by 2050. Carroll said this calls for “a continuing ramp-up in efficiency.”

The quest for efficiency leads Carroll to his next main trend in ag, something he calls “hyper-science.”

“Certainly, acceleration of science, with pesticides, plant genomics, precision ag,” Carroll said. “There’s certain key trends that are common to all industries: Science is evolving faster. The next generation of kids who’ve grown up with computers think and act faster.”

Carroll’s work is based on intensive research of the industry he’s targeting along with these universal trends.

His third focus when speaking to ag audiences is on generational transformation.

“The third big thing is younger kids taking over family farms,” Carroll said. “Give me a 25-year-old farmer with a Mac in his combine and iPhone connected to his hip — he’s willing to try what ever tech John Deere will put out there.”

Carroll also points out more specific changes in agriculture in the last 10 years that will affect the industry during the next 10.

There is the “energy opportunity.” There will be an expected $1.2 billion in new income for farmers and rural landowners involved with new energy sources required under Department of Energy mandates, Carroll said.

Convenience and health will take center stage, Carroll predicted in 2005, and that has proven true as consumer tastes and expectations change. These expectations are also driving innovations in packaging and labeling for more traceability.

Carroll is optimistic about the future of agriculture—it’s one of the prerequisites of a job as a futurist.

“It’s all upside,” he said, though some farmers will complain about current volatility or the rate of change in the industry.

“There’s a quote I often use on stage, ‘Some people see future trends and see a threat, innovative people see that and see opportunity,’” Carroll said. “There will be people who prefer to see world slow down.”

In agriculture, that’s not an option, and Carroll pushes this in his speaking engagements

“Innovation defines success,” he has said, and “adopting new methodologies, products, partnerships and ideas” will help farmers thrive.

I spend a lot of time speaking to global financial organizations —some of the world’s largest institutions — helping them understand what they need to do from an innovation perspective to stay ahead offast paced change.

These talks are often aimed at the idea of “how do we need to transition our advisory services — as financial planners,investment advisors, wealth managers — to keep up with fast paced change?” No where is that question more important than when thinking about the impact of technology and social networks on investing. Think about the change that the investment industry faces. We are witnessing the early stages of a massive transition of wealth from one generation to another. The numbers are staggering: we’ll see $12 to $18 trillion in intergenerational wealth transfer In the next12 years (US GDP is $12 trillion) in North America; and by 2053, some $130 trillion will have moved from one generation to another.

When it comes to financial services, adopt change as a mantra and prepare yourself to reach, support and interact with Gen-Connect in new and different ways.

That’s a lot of money sloshing around — and much of it is going to a new, tech-savvy financial consumer.

This next generation — I call them Gen-Connect — continue to aggressively integrate technology into their lives; they’re busy researching health care, insurance, retirement planning and investment advice online, on Facebook and through other social channels.

So what do you do? Adopt change as a mantra and prepare yourself to reach, support and interact with Gen-Connect in new and different ways.

Here’s a list of innovation strategies I provided in a recent keynote for a major global financial institution

1. Focus on growth

With so much volatility in the financial sector, it’s all too easy to take your eye off of the “opportunity ball.”

Yet there are huge opportunities that surround us ; probably the biggest is that we are going to witness a massive intergenerational transfer of wealth from the baby boomer generation to their uber-wiredGen-Connect children. In every area of the world this is going to involve a requirement for a lot of financial advice. As I noted in my remarks for a recent keynote to a group of senior bankers: “Never before has the need for financial advice for Australians been greater;only 20% of Australians are currently getting professional advice.”The same holds true for North America.

That means there are tremendous opportunities for growth! For many, access to financial advice is still too hard and complicated – that’s why it’s a great time to innovate, in order to build market share!!!!

2. Structure for fast paced change

There are several certainties in the financial sector as a result of the impact of technology.

We will see more business model change as companies leverage technology to change relationships in the world of wealth management; we will see more sophisticated competition as a result, and continuous business model disruption with new, young upstarts that really know how to leverage technology and social network relationships. Combine this with continual shifts in consumer behaviour as we manage more of our money and investments using online tools — and speed things up with even faster technology-driven fast change, such as with the impact of mobile technologies.

What happens when ‘there’s an App for everything’in wealth management? That’s what you need to keep up with!

3. Reshape brand messages faster

Clearly there’s a lot of fast-paced change in financial services , and it’s critical that financial institutions continue to reshape their brand at the pace of rapidly changing consumer perception.

Part of this has to do with how quickly volatility comes and goes. Noted Jim Buchanan, Senior VP of Consumer Marketing at the Bank of America in an article in Advertising Age, October 2009: “Six months ago, we were trying to re-assure the market and consumers that we are safe and secure….now consumers are telling us they’re not worried about those things anymore…..What they are interested in is ‘How can you help me manage my finances?‘”

Innovative organizations ensure that the brand message evolves at the pace of a world in which volatility is the new normal. As a financial manager, you must make sure that your brand and image are seen to be modern, up to date, and in tune with the brand expectations of Gen-Connect. You can’t be “your grandfathers’ wealth manager” anymore.

4. Adapt to momentum of financial consumer change

Quite simply, the new financial client is online in a big way, and smart financial organizations will evolve their service and support message to these platforms.

The numbers are staggering; in the case one recent keynote I provided for a major financial institution, I emphasized that:

    • 147 million people interact globally on social networks via their mobile phones – we can expect 1 billion within five years!
    • usage of Twitter continues to grow at a staggering pace — and people spend more time on Facebook each week than they do on watching television.
    • they spend far less time reading newspapers and magazines in paper fashion — and in fact, some don’t look at such products at all!

The result of this i that they are increasingly influenced by advertising, marketing and branding messages that they see online. Ifyou are still trying to reach out to them through traditional media,you might be missing them altogether.

It’s not just about marketing — it’s also about customer support. The entire world of customer support has gone online, and you need to be able to support them in the world to which they are accustomed.

The bottom line for financial and investment advisors is that social networks are an extremely effective tool to keep core clients in the loop; as an outreach tool, they’re fast, effective, unique, quirky,and certainly the story of the day. Financial advisors have to go where the client is going, and should be thinking about how to become socially-networked oriented advisers. Given regulatory issues, that can be a big challenge!

5. Adjust platforms to this changing behaviour

I continue to emphasize with my global financial clients that the impact of mobile technologies on financial services is absolutely massive. Think about Wizzit, a South African service that is essentially a text message based banking system.The reality is that the new financial consumer expects to be served on new platforms: as noted by Thomas Kunz, Senior VP at PNC Financial: “Gen-Y does not reconcile checkbooks, and they don’t believe in float. For them, their balance is their balance.”

That’s why PNC has released a “virtual wallet app” available for iPhones. They’re reaching out to this new financial consumer in a big way. That’s why every organization is scrambling to keep up with “Appworld” particularly considering that Apple sold 3 million iPad 3′ within the first 3 days of release.

Aggressive change with business platforms provides big opportunity for business model disruption. A key factor here has to do with new client acquisition: what’s happening is the point of origination of the relationship might change as people transition their banking to mobile devices. Opportunity can come from continuing to build the advisor and distribution channel into these new platforms.

And that’s not a threat – that’s a huge opportunity!

6. Leverage off of new peer-to-peer behaviour trends

The new financial consumer relies more than ever before for advice from their social networks. Peer-to-peer social driven advice through sites such as TradeKing is coming to the forefront: it’s a service that allows people to share stock tips and research through extended social networks.

Does this diminish the role of advisory services — not at all, if you drive in and become a part of the peer-to-peer conversation!

7. Re-orient distribution channels

Here’s another key point: I’ve emphasized to my insurance and other financial clients that the next-generation advisor/broker/agent expects ever more sophisticated technology platforms to help support their role.You’ve got to make sure you are keeping up with their needs.

In one survey in the insurance sector, 80% of brokers indicated that the sophistication of the technology platform of the provider would influence who they would choose to do business with.

According to Kevin Murray, EVP and CIO at New York-based AXA Equitable: “The younger generation of financial professional will almost demand online self-service….they will want to text any questions they have into the service centre or self-service from their mobile device. We’re going to have to be able to provide that capability. It’s how they will operate.”

8. Build your own peer-to-peer collaborative knowledge networks

The new financial advisor is also thinking socially, and is actively looking for peer-to-peer collaborative knowledge. Imagine building a financial advisory team that is collaborative for ideas, share insight on market wins, constantly leverages insight from new branding campaigns that work in unique ways, and constantly shares great idea son new methods of converting leads into clients — that’s how this next generation works!

Back to Kevin Murray: “They will also want an online collaboration tool to …find answers concerning product or questions from their customers. The X and Ygenerations are going to demand a different way of selling and servicing their customers.”

What’s it really all about? Freeing up their time to build opportunity, make sales, close deals.

9. Reduce churn through electronic relationships

Here’s something else to think about according to Chief Marketer (October 2009), “The average brand saw one third of highly loyal consumers in 2007completely defect to another brand in 2008“.

People are far less loyal, and far more likely to jump ship at the drop of a hat. That’s why continuous innovation in terms of the relationship is critical — and that’s maybe why continually transitioning to new technology platforms such as an iPhone app might reduce that churn

10. Better, more focused niche marketing

We’re in the new era  of analytics and analysis, which provides new opportunities for advisors to reach out to markets previously unattainable. As noted by Money Management Executive in October 2009: “Financial advisers generally prefer to manage a small number of high-net-worth clients rather than a large number of small accounts,but recent advances in automation technology could change this dynamic.”

11. Evolve the approach

Insurance and financial advisory services are products that are always sold based on fear — they aren’t bought.

This reality doesn’t go away because of new technologies. What does change is that technology is a powerful enabler that frees advisors forum having to focus on the mundane, routine, time wasting stuff, in order to focus on providing the advice & guidance that advisors can provide. Focus on the core role!

12. Enact change

Many advisors will be in comfortable, established routines. Change is not easy. That’s why organizations in the financial sector that are trying to be innovative need to help existing advisors focus on the opportunity and the benefits that come with rapid change, rather than being fearful of the change that technology is bringing to the industry.

Bottom line? As I sum up in many of my keynotes — “Innovative organizations make bold leaps, in order to keep up — and stay ahead —of a faster future.

Every industry in the world today finds itself in the midst of dramatic change, as mobile smartphone technology comes to change business models, consumer behaviour, and entire professions.

No where is this more evident today than what is happening in the world of healthcare, wellness and fitness, as a flood of new apps and technologies emerge that will forever change this world.

Back in late September, I was the opening keynote speaker for the 2012 Chronic Disease Fund annual conference in Dallas, Texas. Here’s a video clip in which I’m talking about the significance of the change that is occurring … compelling to watch!

As for me? I just bought a FitBit this morning — it would be fascinating to see how much territory I cover during one single keynote!

Keynote: The Future of Tourism!
October 18th, 2012

I’m honoured to be the opening keynote speaker  for the 2012 Ontario Tourism Summit, the most significant tourism event in the province of Ontario, Canada.

They recently featured a short profile that provides a little bit of insight into my talk.

Global futurist Jim Carroll to speak at 2012 Ontario Tourism Summit

“The future belongs to those who are fast!” declares Jim Carroll, leading global futurist, trends and innovation expert and the kick-off speaker at the 2012 Ontario Tourism Summit. Carroll believes that fast response is a theme that fits well with the tourism industry in Ontario.

Carroll muses that 10 years ago there was no Facebook, YouTube or Twitter. Cell phones were used just for talking, until mobile devices were invented that allowed text messages. Apps and GPS based phones wouldn’t really make an appearance until about 2010.

“What a difference a decade makes. Yet, we’ve barely scratched the surface of how accelerating change will provide for opportunity to tourism organizations in the future,” says Carroll. He predicts that success will increasingly come from an organization’s ability to take advantage of rapid, dramatic shifts in the tourism promotions landscape.

From the process of branding tourism properties to evolving marketing methodologies, Carroll sees change in the future happening at lightening speed. “The nature of the interaction with the travel consumer will come to resemble a roller coaster ride,” he concludes. Carroll challenges tourism organizations to jump on board, full steam ahead, and take aggressive control of the future.

“The key is putting yourself in a frame of mind in which you want to embrace a fast changing future, rather than shying away from it,”he advises. “Some people see a trend and see a threat — real innovators see the same trend, and see massive opportunity,” says Carroll.

“There is so much that is right about tourism in Ontario,” emphasizes Carroll. “What we need to ensure we have is a tourism industry that continues to build upon what we have, and evolves at the speed of the future to ensure that we can continue to position to the world why Ontario is the best tourism destination in the world.”

I haven’t done of these posts in a while — it’s a semi-regular summary of 10 of the most recent search phrases that resulted in people discovering information in my blog through the last week.

It’s a useful way to see what people around the world might be thinking about, or some of the issues that are top of mind. It’s also a great way to discover some of the unique blog posts throughout my site — with well over 1,000, there’s a lot of useful content in here that you might not find.

You might consider buying a copy of my book, The Future Belongs To Those Who are Fast — it’s a great compendium of the best of these posts from over 10 years of blogging!

You can see some other What’s Hot entries here.

I use some fabulous Web site tracking software — notably Woopra and OpenTracker — both of which give me *real time* insight into what people are discovering on my site, so it’s pretty easy to pull this information together. Here we go:

  • a search for “what trends are driving today’s consumer” led to the Consumer & food category of my blog; it leads to a whole series of blog posts that focus on these issues
  • someone in India looking for “innovations in retail” was led to the post “Creativity, trends and innovation in retail, packaging and consumer goods“, a post from 2005 that still bears powerful relevance to what is happening in these sectors today
  • from South Africa, a search for “futuristic trends in agriculture” led to “10 Big Trends for Agriculture” — a post I wrote many years ago but which continues to be one of the most popular pages on my Web site. And even though it was written in 2005, it still remains powerfully relevant today. I do a LOT of keynotes in the agricultural sector
  • over in Belgium, someone was looking at Google for “new trends in fitness and wellness.” They hit a relatively new post I did earlier this year, “Trend Report: The Future of Health, Fitness and Wellness
  • from Cincinatti, a search for “latest trends in the property and casualty insurance industry” led to “The insurance industry in 2015” , a concise overview of how this industry is undergoing dramatic and fast paced change
  • in Indiana, someone searching for “10 ways to kill innovation (or what not to do)” found the blog post “10 Surefire Ways to Destroy Innovative Thinking,” one of the most favourite blog posts I’ve ever written
  • a search for “fast food industry trends” from someone in Louisiana led to my blog post, “The BIG food industry trend for 2012: Bold Goals, Big Bets
  • If only I had a dollar for each search done where people from the US end up on my site for information on future healthcare trends. A search from a major US pharma company for “key trends business us healthcare market led to “10 major health care / pharmaceutical trends, a really concise summary of the scientific, technological and other trends that are transforming the sector
  • Just moments after this search, someone from Florida was looking for “future healthcare trends , and they were led to a more comprehensive detailed post that gets a lot of traffic, Healthcare 2020: The Transformative Trends That Will REALLY Define Our Future
  • and from the Philippines, a search for the phrase “Leaders are innovative and future – oriented. They focus on getting the job done” led to my blog post, “How future ready is your organization?” It provides some good insight on whether your organization is clearly aligned for what comes next — or is simply stuck in the here and now.

That’s 10 search phrases — and a simple summary of some great insight. Stayed tuned — more “What’s Hot” posts to come!

If you want to track analytics on your own Web site, I highly recommend both Woopra and OpenTracker. Fascinating insight!

From my keynote earlier this year at the International Dairy, Deli and Bakery Association, a clip that outlines faster change — in consumer taste trends, societal change, technology — drives the need for speed being the new success factor in the food industry in terms of retail.

The clip certainly ties in to what is one of the most popular pages on my Web site: “Food Industry Trends 2011: Report from a a keynote.”  Watch the above, and then read the post – you’ll find the link below.

As I wrote in one of my columns last year (“Smartphones are changing everything,” August 2011), when I give a keynote I like to use a service called Poll Everywhere — the same technology at the heart of the American Idol voting process. I put a poll on the front screen and audience members can reply by text or online with their smartphones, laptops or tablets. The results start to appear on the screen instantly — it’s a very powerful tool.

American manufacturing executives have proven to the most optimistic group of audiences I have been dealing with through the last two years.

There’s one question I pose at the start of every talk: “when do you think we will see an economic recovery?” After running more than 200 polls over four years based on this question, I can tell you the majority of North Americans and Europeans I’ve encountered think the economic recovery is at least six months to two years away, or more than two years away. Few offer up the answer “It’s happening right now.” (And of course, I always have a few who go for the option, “Run for the hills! It’s all over!” I figure they might have been up late at the bar the night before.)

So the majority of my audiences — which represent virtually every type of industry and region from the heartland of the US to major global cities — are still skeptical about the future and economic recovery.

Except for one distinct group: North American manufacturers.

In the past year I’ve addressed 1,000 manufactures at major conferences in Orlando and Las Vegas, and at both events an overwhelming 70% indicated the recovery is happening now. At a February 2011 event in Ohio, 200 executives in the sector — one of the hardest hit during the downturn — indicated a similar positive outlook. As did executives at advanced robotics manufacturer Genesis Systems in Davenport, Iowa, where I spoke in April.

What’s driving this optimism? Manufacturers have been innovating like mad for the past decade, and are more likely than any other sector to bring the North American economy roaring back. We’ve seen them focus on agility-based manufacturing, which allows them to change their product faster so they can deal with a higher rate of change at the consumer level. They’ve completely automated the design process with powerful tools such as AutoCAD (which now even runs on an iPad) to such a degree that they’ve mastered the skills of rapid concept generation, rapid concept development and rapid prototyping. They’ve become experts at mass customization and rapid time to market. Not to mention learning to win the battle against offshore competition by mastering the one key advantage they have: time.

The sophistication of the machinery North American manufacturers use places them ahead of the pack. As one executive told me, “The education level of our workforce has increased so much — the machinists in this industry do trigonometry in their heads.”

That’s why a comment in the San Francisco Herald in July 2009 was so bang on: “We don’t have to give up on manufacturing — it will be a different type of manufacturing.”

That’s what’s happening now. There’s also a lot of experimentation with new manufacturing business models. One of the most fascinating involves micro-factories, where the average Joe can design a product and have it built to spec.

Take a look at Ponoko for some fascinating insight on the future of manufacturing, where the average Joe can design a product and have it built to spec. And then think about the rapidly emerging concept of 3D printing, 3D printers and the inevitable shift to “additive manufacturing” (laying down additional quantities of material to create a product) from “subtractive manufacturing” (based on cutting, drilling and bashing metal) which has been used for more than 100 years

Who’d a thunk it? While most people are still skeptical about the pace of the future, it’s the manufacturing folks who are most positive of all.

A press release has gone out about an event I’ll be doing in Chicago later this month.

The essence of the issue is the extremely rapid change coming to the retail sector. I spoke about this years ago, in a video clip called “Cardboard People, Plasma People.” And indeed, this very theme became the opening chapter in my book, Ready, Set, Done: How to Innovate When Faster is the New Fast.

See below to watch the video and read the blog post — and read the chapter from the book!

Gilbarco announces Jim Carroll as Keynote at Upcoming Digital Forecourt Marketing Summit, Thu, 2012-05-31
World-leading futurist will help c-store retailers compete and win in rapidly evolving retail landscape

GREENSBORO, N.C. – May 31, 2012 – The world-leading international futurist, Jim Carroll, will deliver the keynote address at Gilbarco Veeder-Root’s Digital Forecourt Marketing Summit in Chicago, IL on June 26-27th, 2012. As a trends and innovation expert, Jim Carroll helps growth-oriented organizations transform into high-velocity innovation heroes. His clients range from Northrop Grumman to Johnson & Johnson, the Swiss Innovation Forum to the National Australia Bank; the Walt Disney Organization to NASA. Some of his recent speaking engagements include the 2012 Southwest Gas Association Conference, the 2011 Consumer Goods Technology Business & Technology Leadership Conference, and the 2011 Multi-Unit Franchise Conference Las Vegas.

Hosted by Gilbarco Veeder-Root and Outcast, this exclusive, invitation-only technology event will focus on the emergence of Digital Media and its implications on consumer marketing and behaviors. Industry expert led sessions will cover digital media outlook and trends, best practices from retailers, loyalty program integration and more.

“We are thrilled to announce Jim Carroll as keynote speaker for our Digital Forecourt Marketing Summit,” said Mike Schulte, President of Gilbarco Veeder-Root North America. “With his unique storytelling approach Jim will challenge our retailers to think about their business and industry in an unconventional way and help them link future trends to innovation.”

“I’m excited to participate in the Digital Forecourt Marketing Summit,” said Jim Carroll. “It’s a changing time for the convenience store industry and for retail more broadly. There is so much opportunity to innovate — be it in operations, partnership structures, forecourt merchandising or taking advantage of the rapid evolution of mobile payment technologies. I’ll challenge attendees to concentrate on the core activities that will help them focus on the opportunities of the future, rather than the challenges of the past.”

——

More information:

  • Read Cardboard People, Plasma People 

Consumer Goods & Technology Magazine has just released their 2012 Review & Outlook Report – “”80 of the Biggest Names in Consumer Goods Join Together to Make Big Industry Predictions”.

I’m honoured to be one of those 80 contributors.

This year, they were focused on the major trends which would impact the consumer good space in 2012 and years to come. Here’s how I responded:

There’s a tremendous amount going on in the CG space, particularly with mobile, social and location. Packaging is about to become intelligent; the relationship that consumers have with products is becoming more interactive; the retail space is going to change in a huge a way as our cell phones become credit cards.

Put that into perspective, and I believe that the biggest issue that people within the industry need to think about is the speed of change that is occurring. If you think about the context of these trends, what is clearly happening is that CG companies are no longer setting the pace of innovation; it’s being driven at the speed of companies in Silicon valley.

Can they keep up with the blistering rate of innovation that drives high-tech companies? Can they respond fast enough to take advantage of opportunities or at the same time, ward off threats? A key phrase that I’ve been using for years is that “the future belongs to those who are fast.” I think for 2012, this is going to be a defining success factor for every single CG company.”

I think my message is resonating ; a few weeks ago, these folks confirmed me to headline another of their  major conferences in New York City in October 2012.

CGT previously booked me to headline their major conference last year

Press release: ”Consumer Goods Technology Announces Jim Carroll as Keynote Speaker for 2011 Business & Technology Leadership Conference”  

The future belongs to those who are fast!

Here’s a clip where I’m on stage in (again) Vegas — speaking to how food and consumer product companies are learning to innovate faster.

In the economy today, its your ability to change, innovate and adapt that will define your success.

Can you innovate fast enough? Watch and think!

 

I often wonder if the discussion about health care in many parts of the Western world has come off the rails – with the result that many opportunities for real innovation are not being pursued.

That’s the focus of quite a number of keynotes I’ll be giving in the next few weeks, including for the American Association of Preferred Provider Organizations annual conference in Jacksonville, the 2012 National Pharmacy Forum in Tampa for the Healthcare Supply Chain Association, and a private leadership event for the Mercy healthcare group based in St. Louis.

One of my key messages is that it’s time for bold thinking, big actions, and new ideas in the world of healthcare — and that can only be accomplished if people change the conversation.

What’s the problem? I think that many in the system are stuck in sort of a groundhog day like existence — they get up every morning, and everyone around them keeps talking about the same old thing as the day before — in the US, healthcare reform. In Canada, the discussion is all about wait times. In other countries, the issue of the future of healthcare often swirls around a single issue.

The result is that real healthcare innovation is stifled, smothered, and never given a chance to flourish. Yet there is so much other opportunity if we link ourselves to the major trends that are going to unfold in the future at a furious, blinding velocity.

We need big thinking, because the health care cliff in the Western world is massive. In many countries,  we’ve got a ratio of workers  to retirees of 4 to 1. By 2030, that will decline to 2 to 1. Most of those workers support the health care expenditures of those who place the greatest demands on the health care system. In Canada it’s suggested that as a result, by 2030,  Old Age Security and health care is likely to suffer a $71.2 billion shortfall that will require a GST of 19% and a top tax rate of 71%. In the US, the numbers are even more mind-boggling.

The fact is, we need big, bold thinking, Grand ideas. Dramatic change. Champions with courage to challenge the status quo. The need is desperate.

That’s what I take a look at in my keynotes, by looking at where we will be in the world of health care by 2020. The changes are massive — which implies the opportunities for real innovation are unprecedented. Consider the trends:

  • Preventative: By 2020, if we do the right things, we will have successfully transitioned the system from one which “fixes people after they’re sick” to one of preventative, diagnostic genomic-based medicine. Treating patients for the conditions we know they are likely to develop, and re-architecting the system around that reality.
  • Virtual & Community:  A system which will provide for virtual care through bio-connectivity, and extension of the hospital into a community-care oriented structure. Wireless and mobility health apps that link consumer wellness monitoring to medical professionals.
  • Consumer driven: A consumer driven, retail oriented health care environment for non-critical care treatment that provides significant opportunities for cost reduction.
  • Real time:  Real time analytics and location-intelligence capabilities which provide for community-wide monitoring of emerging health care challenges. “Just-in-time” knowledge concepts which will help to deal with a profession in which the volume of knowledge doubles every six years.

That and much, much more. The fact is, we are going to witness more change in the world of health care in the next ten years than we have seen in the last 200.

That’s the message that has resonated with the global audiences that have been bringing me in to challenge them to think about the real opportunities for innovation in the world of health care. And through that, I’m discovering experts, politicians and people within the health care system who really are thinking big enough about the potential opportunities for real innovation within the system.

Think big. Do great things. Accomplish massive change. The need is dire, the urgency is fast.

 

The International Dairy, Deli and Bakery Association has invited me to be the closing keynote speaker for the 2012 international conference in New Orleans. I’ll appear before an audience of 8,000 key players in this massive global industry.

I’m honoured to join a list of previous keynote speakers that includes Mike Ditka, General Colin Powell, Emeril Lagasse, John Cleese (!), and even Sinbad.

This is another sign that innovation, and keeping up with high velocity change — my main themes — continues to rise to the top in many corporations and associations. Consider what I’m talking about : here’s the brochure copy which announces my participation:

The New Normal: Innovation, Hyper-niching, and Transformative Change

The “new normal” says nothing will ever be normal again. Instead, deep substantial change is transforming nations, markets, industries, jobs, and knowledge. We’re at the leading edge of the merger of three perfect trends: the rapid and massive mobile infrastructure with increasingly intelligent devices; pervasive location awareness as a result of GPS and location intelligence-mapping trends, and a consumer mindset that is increasingly open to new forms of interaction. The result is massive business model disruption, market change, and obliteration of old assumptions aobut the nature of customer relationships. Futurist, Trends & Innovation Expert Jim Carroll will show new ways to uplift product in retail space, how to change customer loyalty through new forms of interaction, and how to enhance one-to-one conversations through hyperniching. He’ll walk us through the impact of increasing business intensity, innovation, and creativity as it relates to the world of food.

The key phrase to think about is “deep substantial change.” And the key thing to think about, is are you ready for it? Is your leadership team, innovation strategy, partners, infrastructure, culture and mindset aligned for transformative change?

Folks, we’re going to look back at 2012 as a year in which the world began to change even faster than any other year prior.

My key phrase has always been, “the future belongs to those who are fast.”

Are you?

Upcoming 2012 Events
December 8th, 2011

Here’s a preview of just a few of the upcoming events for 2012!

  • In Orlando, I’ll host a major conference on innovation in the manufacturing sector at the Manufacturing Innovation conference
  • Enercom 2012 will focus on innovation in the global energy industry; I’ll be the opening keynote

  • PCUS 2012 in San Diego, oriented towards credit unions, where I will take a look at trends impacting the industry, and the massive opportunities for innovation!
  • I’m the opening keynote speaker for the upcoming 2012 Accenture International Utilities and Energy Conference in San Francisco, focusing on future opportunities for innovation in this critical sector.

<p>

There are many others already booked — it’s going to be a great year. To give you a sense of just one of the topic areas I’ll be covering, here’s the keynote description for my address to the 2012 International Dairy, Deli, & Bakery Annual Congress in New Orleans.

The New Normal: Innovation, Hyper-niching, and Transformative Change

The “new normal” says nothing will ever be normal again. Instead, deep substantial change is transforming nations, markets, industries, jobs, and knowledge. We’re at the leading edge of the merger of three perfect trends: the rapid and massive mobile infrastructure with increasingly intelligent devices; pervasive location awareness as a result of GPS and location intelligence-mapping trends, and a consumer mindset that is increasingly open to new forms of interaction. The result is massive business model disruption, market change, and obliteration of old assumptions aobut the nature of customer relationships. Futurist, Trends & Innovation Expert Jim Carroll will show new ways to uplift product in retail space, how to change customer loyalty through new forms of interaction, and how to enhance one-to-one conversations through hyperniching. He’ll walk us through the impact of increasing business intensity, innovation, and creativity as it relates to the world of food.

At the T. Rowe Price 2011 Investment Symposium in Baltimore on Friday, I listened to the technology panel that preceded my luncheon keynote.

It was a fascinating discussion as a number of their leading analysts spoke of the trends that they saw unfolding with consumer and other digital technology companies, such as Apple, Amazon and Samsung.

Name any industry - auto, health care, manufacturing, energy, banking -- and the big trend over the next five years is that Silicon Valley is coming to control the pace of innovation in the industry. And it's speeding it up!

But I thought that the crowd was hungering for a bit more — where are the next big trends, and the next big transformation opportunities that are going to unfold which are going to provide for the birth of new industries, fast growing companies, and billion-dollar market opportunities?

And so I outlined that reality: the next big areas of growth will come from the transformative change that occurs as Silicon Valley comes to drive the pace of innovation in almost every other industry. As it does so,  it will speed up the rate of innovation.

The impact of this trend is that it will also shift control from any particular industry – insurance, healthcare, banking, auto — to the technology companies. The result will be massive business model disruption as new, faster, more nimble competitors who understand technology based disruption, cast aside their slower, ingrained counterparts.

The future belongs, in other words, to those who are fast. Tech companies and tech based innovators certainly understand this! And the key issue is speed : Apple, for example, could innovate much faster with new credit card financial systems than any bank could. Google and it’s tests of automatic car navigation technology will certainly evolve faster than any auto company in Detroit, Japan or Germany could. Unless leaders in those organizations increasingly learn to focus on speed as a metric, and fast-innovation as a core capability.

Consider just a few of the trends:

  • Banks and credit companies risk losing control of their future as our mobile devices, cell phones and iPhones become credit cards
  • the energy industry and home construction is impacted as a new personal energy infrastructure management, in the form of such devices as the NEST Thermostat, provide for a significant change in the way people use energy
  • health care will be transformed by medical device connectivity and bioconnetivity — allowing hospitals and nursing homes to extend the reach of their medical professionals to an increasing number of remote locations
  • the auto industry will face trendmeondous change as an intelligent highway infrastructure emerges as the same time as intelligent, self-guiding cars and trucks become a regular part of our daily world
  • the world of insurance is upended as we head to a world of predictive insurance modelling through the use of sophisticated technologies such as on-board GPS devices which monitor driver behaviour

These are but just a few examples. I can go into any industry today and point out how Silicon Valley and technology is going to cause significant change and upheaval within the industry. I can spot the smart executives who understand the message and realize that right now is the time for aggressive innovation and big thinking.

And then in other clients, I can see this observation pass right over the heads of some of those in the audience, and realize we’ve got folks who are like deer in the headlights — the trends are blinding in their reality, but they are frozen by their inability to do anything.

I spoke about this trend in a recent keynote.

There are a whole series of related posts in which I’ve commented on the significance of this trend and the speed with which it is occurring. These are just a few.

  • Silicon Valley innovation velocity set to dominate every industry 
  • When Silicon Valley Takes Over Health Care Innovation 
  • This ghost town in New Mexico could turn into one of the most important innovation engines 
  • Reinventing the future with transformative technology
  • Silicon Valley: Is Innovation Dead? 

Health, wellness and food are set to become even more linked than ever before in 2012 and beyond.

That’s a significant trend that I’m witnessing right now through the various keynotes and consultations that I do with a large range of food / restaurant / consumer product companies, as well as the keynotes I do for major health care groups worldwide. I get to see what food companies are focused on; I get to see what healthcare groups and governments are worried about…..

Jim Carroll helps global organizations interpret how the trends of today will impact them tomorrow. His food and health care clients include H.J. Heinz, Nestle, the World Healthcare Innovation & Technology Summit, and just recently, as the opening keynote speaker for the 2011 World Pharma Innovation Congress in London, England

In a nutshell, here’s what’s happening:

  • the importance of health and wellbeing on a global national, political and healthcare system perspective is accelerating. We’ve got a big global problem, and nations and governments are racing to deal with it.
  • the result is that there is a very significant effort by food companies to speed up their innovation engine with respect to their health and wellness product line – it’s being done to mitigate potential political risk down the road
  • it’s also being done because it makes increasing business sense — as consumers worldwide begin to adjust their lifestyle, including their food intake, revenues of the health/wellness product line soars. One report suggests, the sale of heath and wellness oriented foods is expected to quadruple through the next five years.
  • to help accomplish that, food and consumer product companies are make an increasing number of BIG BETS involving product development, and through even more vigorous M&A activities, that enhance their health and wellness product lines

Making BIG BETS involves establishing big goals. Consider just two examples of “BIG BET thinking”:

  • “Frito-Lay, the biggest U.S. seller of salty snacks, is embarking on an audacious plan. By the end of the year, it intends to make half its snacks sold in the U.S. with only natural ingredients” You Put What in This Chip? 24 March 2011, The Wall Street Journal
  •  Pepsi intends to grow a $10 billion health and wellness portfolio to $30 billion by 2020

Savvy food companies know that globally, they face increasing national financial, political and healthcare risk. Quite simply, the world is getting fat, people are getting sick, and countries are not going to be able to afford the care for those suffering from the resultant lifestyle disease.

Here’s a clip in which I’m speaking to the annual general meeting of the Professional Golfers Association of America — the PGA! — on the depth of the obesity / lifestyle crisis.

Given this reality, and the economic volatility in Europe, the US, Japan and elsewhere as government revenue declines and spending soars, in 2012 and beyond we are going to see far more aggressive efforts by politicians and governments to reign in health care spending, including that related to lifestyle-disease. Nations simply can’t afford what is set to come in terms of spending.

Much of this activity will come to involve far more aggressive efforts concerning preventative health care programs, including wellness and lifestyle management. We can expect governments and politicians to become far more aggressive with food companies when it comes to their food offerings.

There is a big political risk here on a global scale.

The result? Smart food companies are making BIG BETS right now to grow their health and wellness product lines. It makes great sense from a business sense; it’s critical in order to stay one step ahead of government trends in order to mitigate risk.

So how will food companies grow their health and wellness line of business? By accelerating internal innovation into health and wellness product lines, but also through some pretty aggressive M&A activity

  • A report by Deloitte suggests that this will include increased M&A activity involving dairy, juice, health snacks and functional foods.
  • Gerald Abelson, president of Canadian corporate finance group MNC Multinational Consultants recently observed that “health and wellness is definitely where you want to be in the next three to five years” in a discussion about global M&A activity in the food and consumer product sector in 2012 and beyond.

Big Goals – Big Bets.

That’s the focus for 2012 and beyond for most companies in the food and restaurant sector.

Background:

If you check the Health Trends section of this blog, you’ll find a post in which I write about the ongoing and significant challenges that the world faces with the rapid emergence of lifestyle disease and other challenges. Notes one comment in that post (“Trend – Confronting the Global Health Care Crisis”):

It’s the lifestyle disease that provides the biggest challenge in terms of scope: according to the Karolinska Institutet, Stockholm, “1.6 billion adults are overweight or obese worldwide and over 50 per cent of adults in the US and Europe fit into this category.”

 with the resultant impact:

  • “The number of adults with diabetes worldwide has more than doubled since 1980 to 347 million, a far larger number than previously thought and one that suggests costs of treating the disease will also balloon.” Global diabetes epidemic balloons to 350 million, Reuters Health E-Line, June 27, 2011

Lest we think that this is a problem only in the Western world, I also note that:

The challenge with lifestyle disease isn’t restricted to the Western world; the statin (cholesterol) drug market in China, India other “BRIC”countries is set to grow at rates of up to 25% compounded per year. In other words, developing nations are soon to see the same lifestyle diseases which are currently sweeping through North America and Europe.

 

Performance Optimization WordPress Plugins by W3 EDGE