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I spend a lot of time speaking to global financial organizations —some of the world’s largest institutions — helping them understand what they need to do from an innovation perspective to stay ahead offast paced change.

These talks are often aimed at the idea of “how do we need to transition our advisory services — as financial planners,investment advisors, wealth managers — to keep up with fast paced change?” No where is that question more important than when thinking about the impact of technology and social networks on investing. Think about the change that the investment industry faces. We are witnessing the early stages of a massive transition of wealth from one generation to another. The numbers are staggering: we’ll see $12 to $18 trillion in intergenerational wealth transfer In the next12 years (US GDP is $12 trillion) in North America; and by 2053, some $130 trillion will have moved from one generation to another.

When it comes to financial services, adopt change as a mantra and prepare yourself to reach, support and interact with Gen-Connect in new and different ways.

That’s a lot of money sloshing around — and much of it is going to a new, tech-savvy financial consumer.

This next generation — I call them Gen-Connect — continue to aggressively integrate technology into their lives; they’re busy researching health care, insurance, retirement planning and investment advice online, on Facebook and through other social channels.

So what do you do? Adopt change as a mantra and prepare yourself to reach, support and interact with Gen-Connect in new and different ways.

Here’s a list of innovation strategies I provided in a recent keynote for a major global financial institution

1. Focus on growth

With so much volatility in the financial sector, it’s all too easy to take your eye off of the “opportunity ball.”

Yet there are huge opportunities that surround us ; probably the biggest is that we are going to witness a massive intergenerational transfer of wealth from the baby boomer generation to their uber-wiredGen-Connect children. In every area of the world this is going to involve a requirement for a lot of financial advice. As I noted in my remarks for a recent keynote to a group of senior bankers: “Never before has the need for financial advice for Australians been greater;only 20% of Australians are currently getting professional advice.”The same holds true for North America.

That means there are tremendous opportunities for growth! For many, access to financial advice is still too hard and complicated – that’s why it’s a great time to innovate, in order to build market share!!!!

2. Structure for fast paced change

There are several certainties in the financial sector as a result of the impact of technology.

We will see more business model change as companies leverage technology to change relationships in the world of wealth management; we will see more sophisticated competition as a result, and continuous business model disruption with new, young upstarts that really know how to leverage technology and social network relationships. Combine this with continual shifts in consumer behaviour as we manage more of our money and investments using online tools — and speed things up with even faster technology-driven fast change, such as with the impact of mobile technologies.

What happens when ‘there’s an App for everything’in wealth management? That’s what you need to keep up with!

3. Reshape brand messages faster

Clearly there’s a lot of fast-paced change in financial services , and it’s critical that financial institutions continue to reshape their brand at the pace of rapidly changing consumer perception.

Part of this has to do with how quickly volatility comes and goes. Noted Jim Buchanan, Senior VP of Consumer Marketing at the Bank of America in an article in Advertising Age, October 2009: “Six months ago, we were trying to re-assure the market and consumers that we are safe and secure….now consumers are telling us they’re not worried about those things anymore…..What they are interested in is ‘How can you help me manage my finances?‘”

Innovative organizations ensure that the brand message evolves at the pace of a world in which volatility is the new normal. As a financial manager, you must make sure that your brand and image are seen to be modern, up to date, and in tune with the brand expectations of Gen-Connect. You can’t be “your grandfathers’ wealth manager” anymore.

4. Adapt to momentum of financial consumer change

Quite simply, the new financial client is online in a big way, and smart financial organizations will evolve their service and support message to these platforms.

The numbers are staggering; in the case one recent keynote I provided for a major financial institution, I emphasized that:

    • 147 million people interact globally on social networks via their mobile phones – we can expect 1 billion within five years!
    • usage of Twitter continues to grow at a staggering pace — and people spend more time on Facebook each week than they do on watching television.
    • they spend far less time reading newspapers and magazines in paper fashion — and in fact, some don’t look at such products at all!

The result of this i that they are increasingly influenced by advertising, marketing and branding messages that they see online. Ifyou are still trying to reach out to them through traditional media,you might be missing them altogether.

It’s not just about marketing — it’s also about customer support. The entire world of customer support has gone online, and you need to be able to support them in the world to which they are accustomed.

The bottom line for financial and investment advisors is that social networks are an extremely effective tool to keep core clients in the loop; as an outreach tool, they’re fast, effective, unique, quirky,and certainly the story of the day. Financial advisors have to go where the client is going, and should be thinking about how to become socially-networked oriented advisers. Given regulatory issues, that can be a big challenge!

5. Adjust platforms to this changing behaviour

I continue to emphasize with my global financial clients that the impact of mobile technologies on financial services is absolutely massive. Think about Wizzit, a South African service that is essentially a text message based banking system.The reality is that the new financial consumer expects to be served on new platforms: as noted by Thomas Kunz, Senior VP at PNC Financial: “Gen-Y does not reconcile checkbooks, and they don’t believe in float. For them, their balance is their balance.”

That’s why PNC has released a “virtual wallet app” available for iPhones. They’re reaching out to this new financial consumer in a big way. That’s why every organization is scrambling to keep up with “Appworld” particularly considering that Apple sold 3 million iPad 3′ within the first 3 days of release.

Aggressive change with business platforms provides big opportunity for business model disruption. A key factor here has to do with new client acquisition: what’s happening is the point of origination of the relationship might change as people transition their banking to mobile devices. Opportunity can come from continuing to build the advisor and distribution channel into these new platforms.

And that’s not a threat – that’s a huge opportunity!

6. Leverage off of new peer-to-peer behaviour trends

The new financial consumer relies more than ever before for advice from their social networks. Peer-to-peer social driven advice through sites such as TradeKing is coming to the forefront: it’s a service that allows people to share stock tips and research through extended social networks.

Does this diminish the role of advisory services — not at all, if you drive in and become a part of the peer-to-peer conversation!

7. Re-orient distribution channels

Here’s another key point: I’ve emphasized to my insurance and other financial clients that the next-generation advisor/broker/agent expects ever more sophisticated technology platforms to help support their role.You’ve got to make sure you are keeping up with their needs.

In one survey in the insurance sector, 80% of brokers indicated that the sophistication of the technology platform of the provider would influence who they would choose to do business with.

According to Kevin Murray, EVP and CIO at New York-based AXA Equitable: “The younger generation of financial professional will almost demand online self-service….they will want to text any questions they have into the service centre or self-service from their mobile device. We’re going to have to be able to provide that capability. It’s how they will operate.”

8. Build your own peer-to-peer collaborative knowledge networks

The new financial advisor is also thinking socially, and is actively looking for peer-to-peer collaborative knowledge. Imagine building a financial advisory team that is collaborative for ideas, share insight on market wins, constantly leverages insight from new branding campaigns that work in unique ways, and constantly shares great idea son new methods of converting leads into clients — that’s how this next generation works!

Back to Kevin Murray: “They will also want an online collaboration tool to …find answers concerning product or questions from their customers. The X and Ygenerations are going to demand a different way of selling and servicing their customers.”

What’s it really all about? Freeing up their time to build opportunity, make sales, close deals.

9. Reduce churn through electronic relationships

Here’s something else to think about according to Chief Marketer (October 2009), “The average brand saw one third of highly loyal consumers in 2007completely defect to another brand in 2008“.

People are far less loyal, and far more likely to jump ship at the drop of a hat. That’s why continuous innovation in terms of the relationship is critical — and that’s maybe why continually transitioning to new technology platforms such as an iPhone app might reduce that churn

10. Better, more focused niche marketing

We’re in the new era  of analytics and analysis, which provides new opportunities for advisors to reach out to markets previously unattainable. As noted by Money Management Executive in October 2009: “Financial advisers generally prefer to manage a small number of high-net-worth clients rather than a large number of small accounts,but recent advances in automation technology could change this dynamic.”

11. Evolve the approach

Insurance and financial advisory services are products that are always sold based on fear — they aren’t bought.

This reality doesn’t go away because of new technologies. What does change is that technology is a powerful enabler that frees advisors forum having to focus on the mundane, routine, time wasting stuff, in order to focus on providing the advice & guidance that advisors can provide. Focus on the core role!

12. Enact change

Many advisors will be in comfortable, established routines. Change is not easy. That’s why organizations in the financial sector that are trying to be innovative need to help existing advisors focus on the opportunity and the benefits that come with rapid change, rather than being fearful of the change that technology is bringing to the industry.

Bottom line? As I sum up in many of my keynotes — “Innovative organizations make bold leaps, in order to keep up — and stay ahead —of a faster future.

Jim’s on stage in New Orleans for WEFTec 2012, the world’s largest water conference – with a keynote that takes a detailed look at the issues and challenges involving “this most precious resource.”

This bit of the talk is actually a good example of the customization that I do when preparing for a keynote; in this case, I waded my way through several hundred articles, research reports, white papers, and spoke to a number of experts within various aspects of the industry. The result is that the talk reflects deep information that relates directly to the issues at hand and the audience in the room.

I’m on stage in Dallas, as the opening keynote speaker for the Chronic Disease Foundation annual partnership meeting, speaking to the massive transformation that is occurring in the world of healthcare now and into the future.

Everyone in a leadership position in the health care system worldwide knows that the challenges facing the system are substantial and immense. That’s why innovation has quickly come to be one of the top issues that senior healthcare executives and medical professionals are thinking about.

There is a realization that there is an urgent need to challenge the very philosophies upon which the system is built. The result is that many health care leaders are seeking insight into the major scientific, technological, consumer and social trends that will, by the year 2020, allow for some very dramatic change in the concept of health care delivery. Preventative concepts are part of this big transition.

And that’s why organizations such as the Physicians Hospitals of America Association, CIGNA, the American Association of Preferred Provider Organizations, Blue Cross Blue Shield and many more have had me in recently to open their annual conference or event. I’ve spoken at dozens of health care events for other such groups as the World Congress on Healthcare Innovation & Technology •  Linde Health Care Group Germany • MKesson IdeaShare • Stryker Technologies • Ottawa Heart Institute • North Carolina Hospital Association • Pfizer • Minnesota HealthCare Association CEO Summit .. and dozens more!

Learn more about this keynote topic, “Healthcare 2020: The Transformative Trends That Will REALLY Define Our Future” 

In May, I was the opening keynote speaker for Manufacturing Innovation 2012, held in Orlando, California. In the room were a thousand or so folks from throughout the manufacturing sector throughout the US. This is one of MANY manufacturing conferences that I’ve opened — I’ve developed a reputation in the sector for what is really going on, without any political spin.

Here I am speaking about the next generation -today’s uber-connected generation –  and how their attitudes towards careers and new business models — are coming to reshape the world of business startups and manufacturing.

Keynote: The Future of Tourism!
October 18th, 2012

I’m honoured to be the opening keynote speaker  for the 2012 Ontario Tourism Summit, the most significant tourism event in the province of Ontario, Canada.

They recently featured a short profile that provides a little bit of insight into my talk.

Global futurist Jim Carroll to speak at 2012 Ontario Tourism Summit

“The future belongs to those who are fast!” declares Jim Carroll, leading global futurist, trends and innovation expert and the kick-off speaker at the 2012 Ontario Tourism Summit. Carroll believes that fast response is a theme that fits well with the tourism industry in Ontario.

Carroll muses that 10 years ago there was no Facebook, YouTube or Twitter. Cell phones were used just for talking, until mobile devices were invented that allowed text messages. Apps and GPS based phones wouldn’t really make an appearance until about 2010.

“What a difference a decade makes. Yet, we’ve barely scratched the surface of how accelerating change will provide for opportunity to tourism organizations in the future,” says Carroll. He predicts that success will increasingly come from an organization’s ability to take advantage of rapid, dramatic shifts in the tourism promotions landscape.

From the process of branding tourism properties to evolving marketing methodologies, Carroll sees change in the future happening at lightening speed. “The nature of the interaction with the travel consumer will come to resemble a roller coaster ride,” he concludes. Carroll challenges tourism organizations to jump on board, full steam ahead, and take aggressive control of the future.

“The key is putting yourself in a frame of mind in which you want to embrace a fast changing future, rather than shying away from it,”he advises. “Some people see a trend and see a threat — real innovators see the same trend, and see massive opportunity,” says Carroll.

“There is so much that is right about tourism in Ontario,” emphasizes Carroll. “What we need to ensure we have is a tourism industry that continues to build upon what we have, and evolves at the speed of the future to ensure that we can continue to position to the world why Ontario is the best tourism destination in the world.”

Recently, I’ve had two absolutely fascinating session, each about 2-3 hours in length.

In one case, a major private equity firm engaged me to meet with their main advisory board In another case, I met with a group of very wealthy investors who were / are owners of major family held businesses, with valuations into the hundreds of millions or billions of dollars.

Over the years, I’ve taken on an increasing number of small, intimate events for investor groups that have involved me leading a wide ranging discussion of the investment opportunities I see emerging in the future.

In both cases, these small, intimate meetings (with 20-40 people) were built around a structure in which I would cover a wide variety of future trends where I saw significant opportunity in the future. We then had a wide ranging discussion around these opportunities and a very lively debate.

Both were pretty heavy duty groups, with current and ex-CEO’s, Congressmen, Senators, venture capitalists and angel investors, university professors and researchers. Without getting into a lot of detail, one of the events had me take on four specific issues. These are the key areas that I spoke about:

  • big data: what’s beyond the hype, and what’s real?
  • intellectual property – what’s next as a venture play
  • oil & gas & US energy self-sufficiency: what sideline opportunities are emerging
  • regulatory challenges: as the velocity of change runs up against regulation, who will emerge as unique winners?

In the other case, I defined future opportunities in the context of the vast, transformative trends that are upending industries, providing for massive business model innovation, and for a lot of competitive disruption:

  • pervasive connectivity: massive opportunity as every device is connected, and we have awareness as to its status, location and IP address
  • big, bold movers: the phrase I use for organizations who are in a transformative frame of mind in solving big problems in healthcare, energy and the environment
  • revenue reinventors: how to find the signs of organizations reinventing their revenue stream at a furious pace, which is fundamental to success in todays economy
  • health care reform: what’s really happening, and who’s really innovating far beyond the political bluster. Think bioconnectivity, virtuality, mobility, wireless.
  • the future energy: opportunities beyond shale which involve accelerating science. Cows!

These types of sessions are tremendously invigorating; I really enjoy them, and the feedback in both cases was fabulous.

So there’s another thing that a futurist does that you might have never thought we do.

I haven’t done of these posts in a while — it’s a semi-regular summary of 10 of the most recent search phrases that resulted in people discovering information in my blog through the last week.

It’s a useful way to see what people around the world might be thinking about, or some of the issues that are top of mind. It’s also a great way to discover some of the unique blog posts throughout my site — with well over 1,000, there’s a lot of useful content in here that you might not find.

You might consider buying a copy of my book, The Future Belongs To Those Who are Fast — it’s a great compendium of the best of these posts from over 10 years of blogging!

You can see some other What’s Hot entries here.

I use some fabulous Web site tracking software — notably Woopra and OpenTracker — both of which give me *real time* insight into what people are discovering on my site, so it’s pretty easy to pull this information together. Here we go:

  • a search for “what trends are driving today’s consumer” led to the Consumer & food category of my blog; it leads to a whole series of blog posts that focus on these issues
  • someone in India looking for “innovations in retail” was led to the post “Creativity, trends and innovation in retail, packaging and consumer goods“, a post from 2005 that still bears powerful relevance to what is happening in these sectors today
  • from South Africa, a search for “futuristic trends in agriculture” led to “10 Big Trends for Agriculture” — a post I wrote many years ago but which continues to be one of the most popular pages on my Web site. And even though it was written in 2005, it still remains powerfully relevant today. I do a LOT of keynotes in the agricultural sector
  • over in Belgium, someone was looking at Google for “new trends in fitness and wellness.” They hit a relatively new post I did earlier this year, “Trend Report: The Future of Health, Fitness and Wellness
  • from Cincinatti, a search for “latest trends in the property and casualty insurance industry” led to “The insurance industry in 2015” , a concise overview of how this industry is undergoing dramatic and fast paced change
  • in Indiana, someone searching for “10 ways to kill innovation (or what not to do)” found the blog post “10 Surefire Ways to Destroy Innovative Thinking,” one of the most favourite blog posts I’ve ever written
  • a search for “fast food industry trends” from someone in Louisiana led to my blog post, “The BIG food industry trend for 2012: Bold Goals, Big Bets
  • If only I had a dollar for each search done where people from the US end up on my site for information on future healthcare trends. A search from a major US pharma company for “key trends business us healthcare market led to “10 major health care / pharmaceutical trends, a really concise summary of the scientific, technological and other trends that are transforming the sector
  • Just moments after this search, someone from Florida was looking for “future healthcare trends , and they were led to a more comprehensive detailed post that gets a lot of traffic, Healthcare 2020: The Transformative Trends That Will REALLY Define Our Future
  • and from the Philippines, a search for the phrase “Leaders are innovative and future – oriented. They focus on getting the job done” led to my blog post, “How future ready is your organization?” It provides some good insight on whether your organization is clearly aligned for what comes next — or is simply stuck in the here and now.

That’s 10 search phrases — and a simple summary of some great insight. Stayed tuned — more “What’s Hot” posts to come!

If you want to track analytics on your own Web site, I highly recommend both Woopra and OpenTracker. Fascinating insight!

A great little interview featured in Credit Suisse’s global publication, Bulletin, in which I offer up my thoughts on innovation and future trends.

I talk about knowledge growth, hyperinnovation, and a variety of other issues.

Consider my comments on the growth of knowledge:

“It’s the foundation of what will happen in every single industry, every market and every type of profession. Let me give you an example that will put this into context. In the health care industry, it’s estimated that medical knowledge is now doubling every eight years. That has a myriad of impacts. There will be a rapid emergence of new medical technologies and methodologies, pharmaceuticals and treatments. And, no medical professional can possibly know everything there is to know, so we are seeing huge fragmentation in terms of every type of medical career, and that fragmentation will continue. Knowledge growth has a huge impact on that industry, and I believe it will carry over into every industry.”

I also offer up my definitiation of innovation:

Most people think of Apple iPod when they are asked to give an explanation of innovation. People think innovation is limited to new product development. It’s much more than that. It’s having an organization where everybody, from the CEO on down, is always asking: “What can we do to run the business better? What can we do to grow the business? What can we do to transform the business?” The only way to stay ahead of the game is through constant innovation with those three fundamental questions.

If a company gets into that line of thinking there are huge opportunities for innovation. It can start with its business model, to its business processes to staffing methodology and to customer service. We can also innovate with the type of insight we use to understand how quickly our markets are changing. 

You can read the full article by clicking on the image or grabbing the PDF here.

Next Monday morning, I’ll deliver the opening address for WEFTEC 2012  New Orleans, LA; it will be the kickoff for the  Water Environment Federation’s (WEF) 85th annual technical exhibition and conference, a five-day event that is expected to draw thousands of water quality professionals and exhibitors to the New Orleans Convention Center.

It’s going to be an interesting talk – there’s a tremendous amount of potential for innovation the sector, and I’ll be speaking to the theme of a “new direction.”

Last week, I ran a blog post  for the WEF ; it’s on their site via that link, and also reprinted below!


Water’s Worth It – and So Is Initiative!
by Jim Carroll 

To many, it could seem that the phrase “Water is the oil of the 21st century” is one of the most common phrases in use today. After all, there does seem to be a widespread recognition both in industrialized countries and emerging economies that going forward into the future, water is certainly going to be one of our most important resources.

That’s why, when I walk up on stage to keynote the 2012 Water Environment Federation’s annual conference, I’m hoping to see a sea of faces, each bearing a look of confidence that echoes a bright future for abundant and sustainable water resources worldwide!

After all, if water IS the new oil, then it’s the folks in the room at WEFTEC 2012 who have the potential to take us to a world in which water REALLY is worth it. It is those folks in the room who will play a huge role in pursuing the opportunity for deep transformative change that is possible in the industry. It is the folks in the room who will be able to undertake the big ideas, the big strategies, the big initiatives — and the big risks — to ensure that society can best preserve, protect, recycle, and reuse water.

Should they choose to!

Even with my limited exposure to the industry so far, it is clear that with accelerating science, the rapid emergence of a new slew of water treatment methodologies, potential for chemical and metallurgical extraction and more– that there are all kinds of new opportunities for innovative thinking in the industry of water. That’s what I encounter in many industries today — the world is full of opportunities – if we choose to pursue them.

Yet it can be difficult to do so. An environment of municipal, state and federal government cutbacks makes the pursuit of big ideas ever more difficult. Many days it is simply important to get through with what you have in terms of resources, funding and ideas, rather than taking big, bold steps into the future. Ever increasing complexity of the technology and science around water makes it more difficult to source and access the right skills often necessary to pursue bold new initiatives

It’s easy to fall into a state of inertia when it comes to pursuing the future. Yet water’s worth it now and even more for the future. It’s the folks at WEFTEC 2012 who can and I hope will use the conference as a spark to turn their innovation engines on, and align themselves to the opportunities of the future rather than the challenges of the past.

Here’s an exciting option for those who are looking to book for a keynote, and want to provide something special to their attendees.

Scott Blanchard wrote a custom Foreword for my book, The Future Belongs To Those Who Are Fast, and provided all 180 attendees with a copy. I can easily prepare a similar custom edition for your next conference, meeting or event.

I can now offer a custom print run of my book The Future Belongs to Those Who Are Fast. You get:

  • prominent mention on the cover
  • four custom pages bound inside the book which you can use as your own custom Foreword for the book

We can do this for print runs of as small as 100 books, at a very attractive cost. Contact me for details.

Here’s an example of how it works: I recently keynoted the 2012 Blanchard Summit, hosted by Ken Blanchard, author of the One Minute Manager.

In this case, his son and business partner Scott, wrote the Foreword for the book. As you can see on the cover, this fact is prominently mentioned.

Then, right after the introductory page and table of contents, Scott provided a four page Foreword that spoke about the key theme of the 2012 conference, and how this book and my keynote would provide the necessary content and direction to that theme. (In this case, their theme was “Fast Forward: Lead, Innovate and Cultivate.”)

You might find this to be an interesting option if you would like an additional way to hammer home your key agenda and points from your conference, event or meeting.

Or, you might find this to be a powerful tool to draw in sponsorship dollars — your sponsor has the opportunity to have a custom book with a key message that is provided in hard form to every single attendee.

If you are interested in exploring this option, please contact me. I can send to you a sample copy of the book so that you can see what it looks like.

Essentially, all we need to make it work is advance notice, and receiving the text for the custom 4 pages from you at least 8 weeks in advance.

We’re very excited as we think this provides event organizers with an additional new method of emphasizing a key conference theme.

Contact me for a quote and for a sample copy!

Well, summer’s over, and it’s back to work. Here’s a few of the events that I’ll be keynoting in the weeks to come!

  • Chronic Disease Fund – Dallas, Texas
  • Texas Municipal Leagure 100th Anniversary Conference
  • Ontario Tourism Summit
  • Physician Association of America – Austin, Texas
  • HR Southwest Conference – Dallas,Texas
  • Institute of Credentialling Excellence – Palm Springs, California
  • Ken Blanchard Summit – La Jolla, California
  • Water Environment Foundation – New Orleans, Louisiana

I only took on 3 events in the summer – by choice! – with a keynote for the North Carolina Hospital Association and the US Farm Credit Cooperative. Not to mention a small, intimate get together with a leadership team at the GAP in San Francisco.

So what’s coming up? Here’s a good summary:

  • next week, I keynote the 2012 Blanchard Summit in La Jolla, California, with Ken Blanchard, the author of The One Minute Manager, one of the bestselling business books of all time
  • an opening keynote for the Physician Association of America in Austin Texas, on theme of “Healthcare 2020: The Transformative Trends that will REALLY define our future” [ PDF conference link ]
  • an opening keynote for the Chronic Disease Fund in Dallas – ; George W. Bush will be the closing speaker! [ conference link ]
  • an opening keynote for 3,000 in New Orleans for the Water Environment Foundation [ conference link ]
  • a small, intimate session for YPO Chicago with some very senior executives, in a wide ranging discussion of future trends
  • an opening for the annual HR Southwest Conference, again in Dallas! Carrie Fisher (Princess Leia from Star Wars) is the other keynote speaker at this conference [ conference link ]
  • an opening keynote for the 2012 Ontario Tourism Summit in London, Ontario [ conference link ]
  • a look at future banking and payment trends for First BankCard in Nashville
  • the opening keynote slot for the 100th Texas Municipal League Annual Conference in Dallas!  [ conference link ]
  • in Palm Springs, an opening keynote for the Institute for Credentialing Excellence [ conference link ]
  • opening the annual KOA (Kamgrounds of America) conference in Orlando, Florida [ news article ]
  • and last but not least, speaking at the 2012 Toronto Agile Community Conference [ conference link ]

This likely isn’t the end of the list for the autumn. I can tell you I’m turning away an absolute ridiculous number of events due to scheduling conflicts, or in other cases where I choose not to take on 3 events in one week. There are still some holes in the schedule for the fall, but it looks to be a fun one!

As I wrote in one of my columns last year (“Smartphones are changing everything,” August 2011), when I give a keynote I like to use a service called Poll Everywhere — the same technology at the heart of the American Idol voting process. I put a poll on the front screen and audience members can reply by text or online with their smartphones, laptops or tablets. The results start to appear on the screen instantly — it’s a very powerful tool.

American manufacturing executives have proven to the most optimistic group of audiences I have been dealing with through the last two years.

There’s one question I pose at the start of every talk: “when do you think we will see an economic recovery?” After running more than 200 polls over four years based on this question, I can tell you the majority of North Americans and Europeans I’ve encountered think the economic recovery is at least six months to two years away, or more than two years away. Few offer up the answer “It’s happening right now.” (And of course, I always have a few who go for the option, “Run for the hills! It’s all over!” I figure they might have been up late at the bar the night before.)

So the majority of my audiences — which represent virtually every type of industry and region from the heartland of the US to major global cities — are still skeptical about the future and economic recovery.

Except for one distinct group: North American manufacturers.

In the past year I’ve addressed 1,000 manufactures at major conferences in Orlando and Las Vegas, and at both events an overwhelming 70% indicated the recovery is happening now. At a February 2011 event in Ohio, 200 executives in the sector — one of the hardest hit during the downturn — indicated a similar positive outlook. As did executives at advanced robotics manufacturer Genesis Systems in Davenport, Iowa, where I spoke in April.

What’s driving this optimism? Manufacturers have been innovating like mad for the past decade, and are more likely than any other sector to bring the North American economy roaring back. We’ve seen them focus on agility-based manufacturing, which allows them to change their product faster so they can deal with a higher rate of change at the consumer level. They’ve completely automated the design process with powerful tools such as AutoCAD (which now even runs on an iPad) to such a degree that they’ve mastered the skills of rapid concept generation, rapid concept development and rapid prototyping. They’ve become experts at mass customization and rapid time to market. Not to mention learning to win the battle against offshore competition by mastering the one key advantage they have: time.

The sophistication of the machinery North American manufacturers use places them ahead of the pack. As one executive told me, “The education level of our workforce has increased so much — the machinists in this industry do trigonometry in their heads.”

That’s why a comment in the San Francisco Herald in July 2009 was so bang on: “We don’t have to give up on manufacturing — it will be a different type of manufacturing.”

That’s what’s happening now. There’s also a lot of experimentation with new manufacturing business models. One of the most fascinating involves micro-factories, where the average Joe can design a product and have it built to spec.

Take a look at Ponoko for some fascinating insight on the future of manufacturing, where the average Joe can design a product and have it built to spec. And then think about the rapidly emerging concept of 3D printing, 3D printers and the inevitable shift to “additive manufacturing” (laying down additional quantities of material to create a product) from “subtractive manufacturing” (based on cutting, drilling and bashing metal) which has been used for more than 100 years

Who’d a thunk it? While most people are still skeptical about the pace of the future, it’s the manufacturing folks who are most positive of all.

I keep advising my personal trainer that she needs to get an iPhone. She shrugs, noting that there is a queue in the family for the next mobile upgrade, and her 14 year old daughter might have more of a claim in the line than she does.

Hogwash! There is an absolute revolution going on involving the “consumerization of fitness and wellness” — and this super long blog post will put into perspective why. And maybe this will help to sort out some of her family politics over the ‘next phone.’ The fact is, the very nature of the future fitness opportunity is changing ….

Update: After I wrote this blog post, Adweek ran the article, “Nike+ Officially Turns Your Workout Into a Video Game” – you want to read it.

Here’s the main gist of this post — In May and June, I spoke at a tremendous number of corporate, association and private events; it was a busy couple of months, and hence the lack of regular postings to the blog.

Three of these were events related to the issue of corporate wellness programs.

It was the perfect timing for such a keynote; through the last year and I half, I’ve been following what I believe to be a fairly aggressive personal fitness regime, with the help of my personal trainer, as well as personally exploring the wealth of new fitness and wellness mobile applications that are flooding the market.

The entire premise of my keynote? At this moment in time, we are witnessing the perfect confluence of several major trends:

  • the first signs of the reality of the massive scope of the health care crisis (both disease, lifestyle and funding related) as baby boomers begin to flood the health care system with requirements for extra care
  • a renewed and significant focus on “preventative” health care concepts” ;
  • structural change aimed at wellness programs so that people work harder to avoid or reduce the impact of lifestyle disease;
  • and the rapid emergence of new technologies — many involving the smartphones that have become a ubiquitous part of our lifestyle – that can motivate consumers to do so much more with their personal fitness and wellness.

Why a keynote on wellness? Because companies are recognizing there is a big opportunity to be innovative with managing healthcare costs through a proactive approach that involves wellness. It’s a good example of the deep, transformative thinking that is occurring with many organizations in the healthcare system worldwide . Organizations are moving beyond the endless political debate, and are instead, putting in place practical, innovative programs that can help organizations manage healthcare costs, and employees can actively work at improving their overall health and fitness.

Let’s consider the trends which are all coming together.

1. It’s crisis time!

Throughout the western worldwide, the obesity, diabetes and lifestyle health care crisis is really making itself felt with massive demands being placed on the system. The future is stark ; if something is not done, we will continue to see:

  • a continued rapid increase in lifestyle disease, resulting in even more massive future demands on the system
  • a bigger demographic challenge – more boomers placing demand on the system, with fewer workers to support the massive uptick in spending that results
  • a resultant massive supply / demand imbalance
  • and an expectation gap likely to increase scope of challenge : a trend I wrote about in my “Trending in 2011: 10 Major Trends to Start Thinking About Now.” It’s worth a read — check the first big trend in the list.

Clearly, something needs to be done. Hence, a lot of innovative thinking!

2. A massive shift to preventative medical concepts

Given that the Western world has such a big problem, it’s also fascinating to note that there is a huge amount of innovation occurring in the health care system now – and it has absolutely nothing to do with the raging (and now seemingly pointless) political debate occurring in the US.

What is happening is this: we are in the midst of a long term trend in which “preventative medical care” will come to exceed what we spend on “reactive medical care.” Preventative care takes many forms, from genetic testing (to determine what conditions people are likely to develop in their lifetime) to wellness and other preventative programs. Simply put, let’s fix people before they are sick, rather than treating them after they’ve developed a condition.

We’ve got a heck of a long way to go with this trend: according to a PriceWaterhouseCoopers report, “a mere 3% of spending goes towards prevention of chronic disease among industrialized countries.”

But what is happening is an acceleration of the trends that take us to a world of preventative healthcare. Consider the trend line with genomic medicine:

  • it took $3 billion to sequence the first human genome
  • by 2009, that was down to $100,000
  • it’s now under $10,000
  • and it is estimated by the end of 2012, $1,000

Give it a few years, and you’ll be able to go out and buy a $5 genomic sequencing machine at Radio Shack! That might seem like a joke, and it is. But the significance of a cost curve such as this is that it accelerates a significant shift in spending.

It isn’t occurring with genomic medicine — its happening everywhere throughout the world of healthcare. Last year, when I keynoted one of the largest seniors care conferences in the US, I noted the same type of focus on preventative thinking was becoming routine:

  • “Identifying dementia early can cut the cost of care by nearly 30 percent … routine screening that identified patients with early signs of dementia helped cut average healthcare costs by nearly $2,000 per patient in the first year, often by eliminating money spent on unnecessary tests and treatments. Early diagnosis can cut Alzheimer’s costs, Reuters Health E-Line, July 2010

The health and wellness theme fits into this agenda as well, which have undergone very much a sea-change in the last, in terms of perception, importance and approach:

  • “In businesses across the nation, workplace wellness has morphed from a “nice-to-have” fringe benefit to a “must-have” cost-containment strategy.” 23 April 2012, GlobeNewswire
  • Employers determined to contain medical costs must focus on creating a culture that supports healthy behaviors. If they can do that, they can enhance not only their bottom lines but also transform the lives of their workers. 28 April 2012, Obesity, Fitness & Wellness Week
  • “In businesses across the nation, workplace wellness has morphed from a “nice-to-have” fringe benefit to a “must-have” cost-containment strategy.” 23 April 2012, GlobeNewswire
  • “64 percent of employers surveyed indicated that wellness initiatives are among the top three most effective tactics for controlling health care costs” 2012 Annual Plan Design Survey, National Business Group on Health

Studies show that for every $1 spent on a wellness program, medical expenses fall by at least $3.

Part 3: Time for some more aggressive action!

What is interesting is that in corporate organizations throughout the Western world, wellness programs are rapidly shifting : they’re going from a “nice-to-have” type of program, to a “we really need to see some results!” approach. Consider the trends; certainly many more organizations are putting such programs in place:

  • A recent study by Willis North America’s Human Capital Practice found about 60 percent of the companies surveyed have wellness programs, an increase of 13 percent from 2010. Companies encourage wellness, Pittsburgh Post-Gazette, 22 April 2012

But not only are more organizations adopting wellness programs: they are working to put in place structures, methodologies and measurement technologies that can help to ensure that employees are benefitting from such programs:

  • One of the fastest-growing categories of new insurance includes significant penalties for those who don’t participate or backslide on targets – penalties that may include deductible spikes or loss of health-savings accounts. Workers’ wellness can turn a profit Insurers offer incentives for health and penalize workers who can’t meet goals, The Denver Post , 25 December 2011
  • A national survey of large employers by the National Business Group on Health found that 80 percent plan to offer financial rewards for health in 2012, up from 54 percent this year. Workers’ wellness can turn a profit Insurers offer incentives for health and penalize workers who can’t meet goals, The Denver Post , 25 December 2011

And this is where tech comes along at the perfect time!

4. In comes technology – and the new consumerization of health care!

Technology is going to provide for more creative disruption in the world of healthcare than we’ve ever seen. Simply put, it changes everything.

  • “Imagine a far more extreme transformation, in which advances in IT, biology and engineering allow us to move much of health care out of hospitals, clinics and doctors offices, and into our everyday lives.” Our high-tech health care future, New York Times, 10 Nov 2011

The Withings Wi-FI Body Scale measures weight, BMI and fat mass, and transmits the info to a password protected site. I’ve got one and love it. They sell them at the Apple Store!

Cast your mind out 5 years or more, and we will see significant change in everything we do in the world of health care:

  • “…. you’ll be sitting in front of a big multitouch screen actually watching what’s going on in your body in a very intuitive, fun kind of animation. When you leave, the doctor will download prescriptions and treatments onto your cellphone – which not only remind you, but encourage you to follow the medicine’s or other lifestyle procedures. [You'll see] a periodic video message from the doctor to encourage you if you’re doing well or maybe to encourage you if you’re not. It’ll be continuous care rather than the episodic, periodic care that occurs today.” Better living with technology, The Boston Globe, 21 November 2011

Extend that type of thinking, and we are headed to a future in which we literally have a dashboard for the human body…..

And it is starting to happen now — with a flood of new mobile and other healthcare technologies that help consumers to take more of an active role in their level of wellness and fitness. Consider the current trends:

  • 78% of consumers are interested in mobile health wellness fitness solutions
  • medical fitness health care apps are 3rd fast growing category for iPhone and Android phones
  • the Apple App store now has 17,000 health care related apps, 60% of which are aimed at the consumer
  • sports, fitness and wellness apps will grow from 154 million downloads in 2010 to 908 million by 2016
  • the number of wearable wireless “gadgets” will grow from 8 million to 72 million over the same period

I’m using a number of mobile wellness and fitness apps — for example, MapMyWalk, which I use to track the pace and timing of the five mile — or more — walk that I do while at home or travelling. I’ve also got a Withings Wi-Fi Body Scale — which tracks weight, BMI and body-fat mass, transmitting those details to a personally-password protected Web site. Utilize such technology, and all of a sudden you’ve got the opportunity to be more involved in your own well being.

Or, as I commented in New York at the keynote the impact of consumer fitness, wellness and healthcare technologies is that  “...they increase how often individuals think about their health…”

And clearly, it’s a pretty big trend:

  •  “500 million mobile users, or about 30% of an estimated 1.4 billion smartphone subscribers worldwide, will be using health/fitness apps by 2015. Healthcare in your hands
International Herald Tribune, March 2011

The Withings Blood Pressure Monitor works with your iPhone. It’s an example of the start of the trend I call “bio-connectivity.”

It isn’t just consumers who are rapidly adopting such technology — so are doctors and other professionals throughout the healthcare system.

  • By the end of the year 90 percent of physicians will have smart phones. Health apps soon will get an incubator, The San Francisco Chronicle, 11 April 2011

We are only beginning to scratch the surface of the innovations that will occur here. I’ve been suggesting that one of the biggest trends to sweep the world of healthcare and medicine will be that of ‘bio-connectivity,’ a phrase I coined well over a decade ago. Consider this post which I wrote before keynoting the World Healthcare Innovation & Technology Congress in Washington.

Bio-connectivity provides huge opportunity for innovation in the space of healthcare. The same company – Withings — has brought out the Withings iPhone Blood Pressure Monitor — seen on the right. All of a sudden, someone working to manage their blood pressure doesn’t need to rely on pencils and paper to track their progress — it’s automatically captured through the smartphone which is becoming an integral, everyday part of their life.

Not only that, but they can transmit their blood pressure readings and charts to their doctor or other health care provider via email. This provides for the virtualization of healthcare ; no longer are hospital or doctor visits restricted to actual physical locations known as hospitals or doctors offices — instead, it becomes a part of the global Internet. If you think about what is happening here: there is a change in the centuries old relationship between doctor and patient!

Did you know that researchers have already figured out how to make an ultra-thin heart monitor that goes on like a tattoo? Talk about a trend that is going to drive a lot of change!

Link all of these trends together, and the simple fact is this: we are going to witness more change in the world of healthcare, wellness and fitness in the next five years, than we have seen in the previous one hundred years.

And if you follow that path down the road of wellness and fitness — the very nature of fitness is changing. Ten years out, most folks going to the gym will have a smartphone attached to their hip, and will be working with their trainer on a regimen that includes this type of personal fitness tracking.

Sure, it sounds odd, but ten years ago, we didn’t have Facebook, Twitter, Youtube or many other of today’s life changing technologies.

My personal trainer really needs to get an iPhone!

I’m thrilled to be selected to be the opening keynote speaker for WEFTEC 2012, which is recognized as the largest annual water quality conference and exhibition in the world. It will be held in New Orleans this fall; it will be the 5th major conference that I have headlined in New Orleans this year.

You can read the press release here from the Water Environment Federation. 

This is an extremely important event, dealing with one of the most significant challenges of our time. The issue of water is critically important as we go into the future, and there are huge opportunities for innovation with regard to water safety, quality, sourcing, recycling and treating. Consider just a few critical facts:

  • demand for water is expected to rise 50% in developing countries between now and 2025
  • 85% of US water utilities, desperately working to upgrade dated infrastructure, indicated in a  survey that said that the average water consumer has no idea as to the size of the gap between what they pay for water / wastewater services, and the actual cost of delivery
  • around 30% of the food produced worldwide is never eaten, and the water used to produce it a real loss

Balance such stark trends — and there are many of them — against the innovative thinking that is occurring within the industry. Consider the “Seawater Greenhouse”, which can, according to an article in The Independent Newspaper, which can “make the desert bloom with seawater, corrugated cardboard and wind.”

Wow! This is going to a fascinatingly innovative industry to get involved with. I look forward to the research on this one, and inspiring the world of water to more aggressively innovative with the future.

Some extracts from the press release:

ALEXANDRIA, Va. – Jim Carroll, a respected author, columnist, media commentator and consultant who links future trends to innovation and creativity, will deliver the keynote address during the Opening General Session of WEFTEC 2012 this fall in New Orleans, LA. The opening session will kick off the Water Environment Federation’s (WEF) 85th annual technical exhibition and conference, a five-day event that is expected to draw thousands of water quality professionals and exhibitors to the New Orleans Convention Center from September 29 to October 3, 2012.

As one of the world’s leading international futurists, trends and innovation experts, Carroll has provided strategic guidance and insight to some of the most prestigious organizations in the world. He is recognized worldwide as a thought leader and authority on global trends, rapid business model change, business transformation in a period of economic uncertainty, and the necessity for fast paced innovation.

“We live and work in a period of unprecedented change”, said Carroll. “Intelligent infrastructure concepts continue to emerge from the hypothetical to the real while new design methodologies and concepts challenge water professionals to keep ahead of these fast paced developments. I’ll cover the key trends that will provide challenge in the future and outline how to turn them into opportunity.”

The theme of this year’s Opening General Session will focus on “A New Direction for WEF” and tie into the organization’s new Strategic Direction that was announced earlier this year. Carroll’s presentation on innovation and transformation strategy is expected to frame the larger program theme and provide some tools and tips for how to achieve a higher level of success through significant, transformative change.

Two days, 215km (145 miles), pounding rain and sweltering heat - but I did it -- my bike and I at the base of Niagara Falls! There is still time to make a donation to this important fundraising cause!

I just successfully finished the 2012 200KM Ride to Conquer Cancer, from Toronto to Niagara Falls. It turned out to be a 109K first day, and 106k on the second day. (For my American friends, that’s about 145 miles … two wheels, two legs, and lots of enthusiasm!)

Yesterday over 4,800 people rode in this groundbreaking fundraiser – through buckets of rain. The first leg took me an unimpressive 5 hours. But today started at 7am, with sweltering heat — but I managed to pull in a pretty impressive 4 hours and 4 minute ride!

Not bad for a 53 year old guy who used to smoke — but quit over 25 years ago at the urging of his wife, Christa. At one poignant moment early in the relationship, she stated: “It’s either me or the cigarettes.” I quit cold turkey. The smartest this I ever did – quitting and choosing her! Otherwise I might just be another grim cancer statistic.

This is a fascinating event in just so many ways. I take tremendous pride in being able to do a ride like this at the age of 53. It is a life-changing experience to ride next to folks — denoted by the yellow flags attached to their bikes – who have survived a bout with cancer.

And it’s timely. Right now, I’m right in the middle of doing a number of keynotes around the theme of ‘the future of wellness, health and fitness.” I’ll be blogging on that this week — but let’s just say, what a way to link what I talk about with what I do! I’ve been on a BIG personal fitness kick through the last year, and I can tell you the ride was a heck of a lot easier this year.

The funds from the Ride to Conquer Cancer go directly to the Princess Margaret Hospital cancer foundation, one of the top 5 cancerresearch centres in the world. There couldn’t’ be a more worthy cause.

My sponsors!

These are the awesome people who  sponsored my ride through a donation to the Princess Margaret Hospital. They are the heroes of the ride. (Presented in order of donation, newest donations first.)

I am still short of my goal, so if you would like to make a donation, visit http://ride.jimcarroll.com.

 

  • Steve Potocny, a neighbor and great golf buddy!
  • Max Kazman, my very unique brother in law
  • Mark Davis, a ski friend
  • Colin Thompson, another ski friend
  • Keith Croucher — a pal from University over 30 years ago.
  • the good folks at Goodman Speakers Bureau – who had booked me into the series of keynotes on health, wellness and fitness
  • Kevin Campbell, a ski friend
  • John Langhorne and his family – another ski friend
  • Laura Boland and family — yup, ski friends
  • Peter Smith – you guessed it a ski friend
  • Rob Sykes, a friend of 25+ years
  • John Gardner – he visited my Web site, looking for some info. I found it for him, and he made a donation!
  • Mark Jeftovice, CEO of easyDNS and long time friend
  • Greg McKenzie — golf buddy – he put up with my golfing at Troon in Arizona
  • Scott Kress, Mt. Everest climber and very good friend
  • Peter Berczi – another ski buddy, who put up with my skiing while out in Aspen this year
  • Mary Joy Aitken – a donation from a Twitter follower! (who wrote that it was a very important cause.

Thank you to all!

Tomorrow I head to New Orleans, where I will keynote the International Dairy, Deli and Bakery Association. One of the key themes — fitness, health, and wellness!

Paula Dean and Sarah Palin are also speaking at the conference — I think my message will be different from theirs! And here’s lot’s of fun – I’m followed on stage by Terry Bradshaw….

A press release has gone out about an event I’ll be doing in Chicago later this month.

The essence of the issue is the extremely rapid change coming to the retail sector. I spoke about this years ago, in a video clip called “Cardboard People, Plasma People.” And indeed, this very theme became the opening chapter in my book, Ready, Set, Done: How to Innovate When Faster is the New Fast.

See below to watch the video and read the blog post — and read the chapter from the book!

Gilbarco announces Jim Carroll as Keynote at Upcoming Digital Forecourt Marketing Summit, Thu, 2012-05-31
World-leading futurist will help c-store retailers compete and win in rapidly evolving retail landscape

GREENSBORO, N.C. – May 31, 2012 – The world-leading international futurist, Jim Carroll, will deliver the keynote address at Gilbarco Veeder-Root’s Digital Forecourt Marketing Summit in Chicago, IL on June 26-27th, 2012. As a trends and innovation expert, Jim Carroll helps growth-oriented organizations transform into high-velocity innovation heroes. His clients range from Northrop Grumman to Johnson & Johnson, the Swiss Innovation Forum to the National Australia Bank; the Walt Disney Organization to NASA. Some of his recent speaking engagements include the 2012 Southwest Gas Association Conference, the 2011 Consumer Goods Technology Business & Technology Leadership Conference, and the 2011 Multi-Unit Franchise Conference Las Vegas.

Hosted by Gilbarco Veeder-Root and Outcast, this exclusive, invitation-only technology event will focus on the emergence of Digital Media and its implications on consumer marketing and behaviors. Industry expert led sessions will cover digital media outlook and trends, best practices from retailers, loyalty program integration and more.

“We are thrilled to announce Jim Carroll as keynote speaker for our Digital Forecourt Marketing Summit,” said Mike Schulte, President of Gilbarco Veeder-Root North America. “With his unique storytelling approach Jim will challenge our retailers to think about their business and industry in an unconventional way and help them link future trends to innovation.”

“I’m excited to participate in the Digital Forecourt Marketing Summit,” said Jim Carroll. “It’s a changing time for the convenience store industry and for retail more broadly. There is so much opportunity to innovate — be it in operations, partnership structures, forecourt merchandising or taking advantage of the rapid evolution of mobile payment technologies. I’ll challenge attendees to concentrate on the core activities that will help them focus on the opportunities of the future, rather than the challenges of the past.”

——

More information:

  • Read Cardboard People, Plasma People 

I’ve had the opportunity to be the opening keynote speaker at four major energy conferences in the last two months ; the 2012 Accenture Worldwide International Utilities and Energy Conference in San Francisco; the Southern Gas Association Annual Conference in Austin, Texas, and the 2012 Enercom Conference in Toronto. In addition, last week I opened a leadership meeting for about 200 executives with Noble Energy in Houston, Texas.

So I’ve been speaking on a  pretty extensive basis on trends impacting the global oil and gas industries, as well as utilities. Part of my job at a keynote at such events is to open up the minds of folks to the massive opportunities that are emerging all around us, particularly as we witness an absolutely fascinating acceleration of the science around energy – whether it be oil, gas or renewables.

Here’s a clip in which I’m talking about the fact that at MIT, they are learning how to print solar cells onto paper!

What is occurring in the US right now in terms of advanced discovery techniques – whether with shale gas, horizontal drilling, new subsea mapping technologies or other new discovery, exploration and production techniques is probably one of the most significant trends of this decade. Combine that with the fact that though the economics and politics of clean-tech have challenged the wind, solar and other opportunities, the pace of scientific research and innovation has not slowed down.

What happens when we can print solar cells onto paper? The world speeds up — and the future belongs to those who are fast!

In all likelihood, we are going to see the US enter a period near-complete energy independence within the next few years. Faster than people think!

The implications are pretty significant. I’ll write a blog in the next few weeks with some of the details that I’ve been covering off in these talks.

  • Read the original post about “When Light Stops”  

The South Africa based consultancy runs a monthly staff  newsletter on key trends and issues in the agricultural sector. They recently featured a piece that links to a video of mine, “Think Like a Farmer,” in which I make a good case that farmers are some of the most innovative people on the planet.

And they certainly are!

Did you know that the average dairy cow produced about 5,000 pounds of milk in a lifetime in 1942; it’s now 21,000 pounds — because of the
impact of genomics (best gene straits for production) and the ability to look at production data in a  very deep way. That’s some pretty fascinating stuff.

I have often described that there are two types of farmers. There’s what we might call the stuck-skeptics, who have attitudes such as:

  • they not optimistic about the future
  • they tend to seek the “same old advice” from the “same old sources”
  • they have a very low tolerance for risk
  • they are not convinced they can continue to make a comfortable living in the agricultural sector
  • they feel skeptical of the potential of the future, and slammed about the head by an industry that is inherently volatile

Contrast they with the “future positive” farmer. They’re:

  • optimistic
  • business minded
  • innovation oriented
  • very collaborative for advice
  • a mix of ages – young, aggressive, and mature with focus
  • often focused on planning, profit, growth!
  • willing to approach everything in a new way with new ideas

And I often joke on stage that they are simply waiting for their group to sell their land, because they know there is simply so much upside in the world of agriculture.

Here’s something to think about, regardless of what industry and career you find yourself in — which type of farmer are you? Future positive or a stuck-skeptic?

Maybe you too should think like a farmer!

This article ran last week after I did a talk for one of the world’s leading heart research / hospital institutions, the University of Ottawa Heart Institute.

Health care is the most complex issue that our society faces in our time. We really need some big and bold and very innovative thinking to deal with the scope of the challenges.

Health care’s best bet: technology
Ottawa Citizen, May 16, 2012 

AT&T is developing clothing with built-in sensors that monitor blood pressure, perspiration rates and other health indicators. One smartphone app tracks every mouthful of food you eat. Another links to a device that monitors blood glucose levels in diabetic children as they sleep, and notifies parents through an alarm if they spike in the night.

As Jim Carroll would say, this is real stuff. This isn’t science fiction.

Carroll, a 53-year-old resident of Mississauga, is one of the world’s leading futurists. And as he told a room full of nurses at the University of Ottawa Heart Institute last week, technology is driving rapid changes in the way we treat the sick and care for our own health.

That’s a good thing, he said, given the health-care challenges we face. Chronic disease caused by poor lifestyles is driving massive future demands on the system. Society won’t be able to afford nursing home care for all the boomers who will need it. The number of people with Alzheimers and dementia is rising exponentially.

And because longevity is increasing — a baby girl born today can expect to live to 100, Carroll said — the elderly will need costly care for more years than in the past.

“Health care is the most complex issue that our society faces in our time,” said Carroll. “We really need some big and bold and very innovative thinking to deal with the scope of the challenges.”

Fortunately, there’s lots of that going on, it seems, largely driven by lightening-fast advances in technology. The cost of mapping the human genome has fallen from $3 million to $10,000 and is expected to fall to just $1,000 by year’s end.

“Five years out,” Carroll said, “we’ll be able to buy genomic sequencing machines for $5 at Circuit City. This is a staggering transformation.” That means increasingly, doctors will be able to shift from treating illnesses to preventing them, Carroll said.

Another key trend is “pervasive connectivity” — the notion that everything we own will be able to plug into everything else. In health care, that’s called bioconnectivity, Carroll said. And among other things, it can be used to monitor patients from afar.

One example is Medcottage, a 12-by-24-foot modular building that offers an alternative to institutional care for the sick or elderly in their family’s back yard. The unit provides round-the-clock medical monitoring while giving occupants some privacy and independence.

Ottawa’s heart institute already is using technology to monitor the health of about 150 elderly patients in their homes. Patients use the devices to record their blood pressure, heart rate and blood glucose levels, then plug them into their phones to download the information to the hospital.

The results have been impressive, said Heather Sherrard, the heart institute’s vice-president of clinical services. “The group that gets the home monitoring has anywhere between a 30 and 40 per cent reduction in the amount of times they have to come back to the hospital,” she said. Thanks to the remote devices, “we can see them every day and tweak them.”

The heart institute also uses automated phone calls to check up on patients who’ve had a heart attack. “You can’t financially afford to call everybody,” said Sherrard. “So the system does all the calling, it gives them a series of questions we know are based on evidence, and that allows us to just go ahead and deal with the 10 per cent who are the problem.”

One thing the hospital discovered is that about 40 per cent of patients were substituting Tylenol for their prescribed Aspirin, because they liked Tylenol more. But unlike Tylenol, Aspirin is an anticoagulant, which helps reduce the risk of another attack. “When you’ve had a heart attack, you cannot substitute Tylenol for Aspirin,” Sherrard said.

Canada still has a long way to go to catch up with the United States when it comes to innovative health-care thinking, Carroll said. He credited insurance companies with driving much of the innovation south of the border.

“I get insurance companies that are actively talking about rolling out wellness apps to employee groups,” he said. “It’s not going to happen in Canada, because they don’t control what we spend.”

That’s part of the debate we need to have in Canada, Carroll said. “We all love the Canadian system in terms of the structure and the fact that we don’t become bankrupt if we have a serious medical condition.

“But given the rapid rate of change and opportunity that is happening, we need to somehow figure out how to speed up innovation in the context of health care. Instead of just talking about wait times, we need to think really big.”

 

Here’s the text for a keynote I’m doing in Calgary tomorrow at noon for a group of IT executives.

Lots to think about here – the future belongs to those who are fast!

———–

“The new business model for everyone will increasingly use speed as a metric, and fast-innovation is a core capability”

Certainly the last forty years have seen technology play a huge impact on business.

Name any industry – auto, health care, manufacturing, energy, banking — and it’s clear that we are witnessing a fundamental and distinct shift of the innovation agenda to one which is driven by the speed of Silicon Valley, and by a generation of people in the computing world who think fundamentally differently about the source of innovation in an industry.

As this occurs, we will see massive business model disruption as new, faster, more nimble competitors who understand technology based disruption, cast aside their slower, ingrained counterparts who are stuck with old, ingrained ideas.

The future belongs, in other words, to those who are fast. Tech companies and tech based innovators certainly understand that logic. Their entire DNA is bound up in the ability to move fast.

That’s why financial organizations are finding themselves plunged into a whirlwind of change as our mobile devices become our credit cards. As slow-to-change insurance companies find that driver-performance oriented insurance policies, linked to in-dash GPS monitoring technologies, wreak havoc on old-line insurance assumptions. As the world of health care adjusts to the reality of a less than $1,000 genomic sequence machine — something that would have cost over $1 million just ten years ago, leading us much quicker to a world of personalized medicine. And an oil and gas industry which is witnessing hyper-innovation in terms of extraction techniques, driven by deep data analysis and other capabilities, which are leading to year over year yield increases which were unmanageable years ago.

The new business model for everyone will increasingly use speed as a metric, and fast-innovation is a core capability.

That’s why you should join iON Secured Networks and Check Point Security Technologies, as we bring you the unique insight of Jim Carroll, who has emerged as one of the world’s leading international futurists, trends and innovation experts, with a client list that ranges from Northrop Grumman to Rockwell Collins; the SouthWest Gas Association to RGA Reinsurance; the Walt Disney Organization to NASA. Jim has had the opportunity to study what world-class innovators have been doing to keep up with a world in which the future belongs to the fast. He will share with us the new role of leading edge technologies involving cloud networks, agile computing, just-in-time development and other key strategies that will help organizations to deploy the right technologies at the right time for the right purpose — a strategy that will be increasingly important as all industries come to innovate at the speed of Silicon Valley.

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