Winding down for the summer
It's been a hectic many weeks, with a huge number of events:
- a keynote for the head office of Daimler Chrysler in Auburn Hills, Michigan, to help kick off their strategic planning session
- an address to the annual sales meeting for Playtex on key outdoor trends
- a keynote for the Equipment Leasing Association conference in San Diego
- a web conference for Microsoft for small business executives on future trends and corporate agility
- a half day working session with MDS Nordion, a global leader in medical equipment, on future health care trends
- a keynote for the Ontario Government Executive Dialogue, for senior management, on key global trends and the impact on the delivery of government services
- a dinner keynote for the annual sales meeting for Parker Hannifin
- a keynote for the Government Finance Oficers Association in San Antonio, Texas
- opening a Pennsylvania technical education conference
- opening the Canadian Chartered Business Valuators Conference
- and a keynote for the Farm Credit Cooperative organization in Orlando.
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Lastest book: "The Masters of Business Imagination"
I've started working on my latest book, set for release in the late fall of 2005: The Masters of Business Imagination: Acheiving Agility in the High-Velocity Economy, to be published by Oblio Press, takes a look at the methods by which you can instill a culture of creativity, curiosity, flexibility and agility to cope with a business world that is moving faster than ever before.
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Government Finance Officers Association 2005 in San Antonio, Texas
I'll be keynoting the Government Finance Officers Association annual conference later this month, addressing a few thousand financial officials for state and municipal governments from throughout the US and Canada.
There's plenty of opportunity for innovation in this sector -- if folks can get engaged, creative and are willing to effect change. Much of it involves getting people in government to think differently about their role -- we have an opportunity to "run the business better," "grow the business" and "transform the business," through innovative ways of working, collaboration, information sharing. Not to mention the opportunities for policy transformation and renewal that responds to the rapid economic, global, demographic and workforce change occurring all around us.
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Fast Company : MBA No More
Some weeks back, Fast Company picked up on my article about The Masters Of Business Imagination. No wonder the article has been so heavily trafficked!
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VOIP is not! Skype is hot!
VOIP is so yesterday .....
I posted my list of major telecom trends here the other day.....and I can't emphasize enough how quickly the telecom market is being destroyed and rebuilt with entire new paradigms....
In the last few weeks, I've put both the VoIPvoice CyberPhone K and the ActionTec Internet Phone Wizard on my desk.
Both let you call my new Dallas, Texas telephone number; when you do that, a phone on my desk in Mississauga (Toronto), Ontario rings. My cost for the Dallas number? $38 per year.
Both are absolutely wonderful products: the design is simple, straightforward, and the level of software integration is just stunningly simple. Implemetation was less than a minute. If you are a Skype user, get either one! I can't figure out which one I like best since they are so cool.
Both products are based on Skype, the phone service that doesn't just change existing telecom business models -- it obliterates them.
I can pick up the phone, and make a call to any Skype user, just as if I were making a regular phone call. Better yet, and this is the key, I can call any telephone number in North America for 2 cents a minute.
Take what Skype is doing, add products like this, witness 100 startups to the telecom industry, and you've got an existing industry model that is just simply about to disappear.....
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"The Tiniest Warrior of All"
Oblio Press is thrilled to announce the publication of The Tiniest Warrior of All, A fairytale story for parents and siblings of a “Baby Born Too Soon.” We've published the book on behalf of a good friend and author, Nicola JD Maher. The book is being officially launched next week at LifeBeat, an important fundraiser involving medical professionals throughout Toronto.
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10 Big Realities for Health Care in 2010
I've spent a huge amount of time through the last many years, talking in countless industries about the trends that are at play and which will impact us in 2010 and beyond. I've been working these into the industry pages of my site, and will dump them on the blog as I do, since they provide a useful context for the many people searching for trends -- and who stumble across my site.
Here's the big issues for healthcare:
- Knowledge growth becomes exponential -- medical knowledge is now doubling every eight years. Expect it to be doubling every 2 years by 2010 -- with the result that medical professionals will be struggling to an even greater degree in keeping up than they are today.
- Theory into practice becomes the primary focus. Because of the rapid discovery of new medical knowledge, you'll get the most up to date treatment today only 50% of the time. Tomorrow, the prime focus in the medical community will be how to ingest and incorporate this new knowledge into practice.
- Skills fragment. Hyper-growth in knowledge and new medical discoveries means that every medical profession is becoming more specialized, leading to a an greater degree of niche-oriented medical skills than we see today.
- A battle for skills drives decisions. Skills fragmentation results in challenges, but so does the looming baby boomer retirement wave. 400,000 nurses are set to retire in the next 10 years. A war for medical talent drives much of the agenda of the industry by 2010, and the battleground is global in scope.
- Cost cutting becomes the focus. With the industry in a state of perpetual crisis due to skills shortages, new knowledge and unprecedented demand from aging baby boomers, health care institutions focus on trying to aggressively rip cost out of the system. Re-engineering of processes and methodology comes to a forefront within the system.
- Difficult philosophical questions rule administrative decisions. North American medical consumers now use up far more health care resources than they did 10 years ago, particularly because of the result of new discoveries, treatments and diagnostics. With ever-upward growth, the industry will start to challenge current assumptions, and medical professionals will demand an intelligent and reasonable debate on the difficult philosophical questions that surround the system.
- Bio-connectivity becomes the next big thing. A new generation of intelligent, Internet-connected medical devices flood the industry, providing new opportunities for monitoring and management of difficult health care conditions
- Hospitals get de-physical. Today, a health care institution is thought of as the building or campus that make up its constituent parts. Tomorrow, it will be defined by the reach of its virtual network, and the hospital will be thought of as the extended community network by which a good portion of its services are provided.
- Home health care and caregivers dominate the agenda. With the emergence of bio-connectivity and the de-physical hospital, home health care will come to dominate a huge part of the health care industry. There will be less focus on critical care health care beds, and more focus on opportunities to re-engineer the system through family and caregiver involvement in the home context, with bio-connectivity playing a big role.
- Generational attitude transforms the system. The entrance of Gen-Y -- kids who are in 2005 aged 15 -- into the health care system -- will bring a flood of new ideas, innovation and new ways of thinking into the health care system, helping to break some of the organizational sclerosis that has clogged up the opportunity for change in the world of health care.
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10 Big Realities for Telecom Companies
I've been doing quite a few presentations within the telecom sector. I still find a lot of senior management and staff don't get the sheer depth of the massive change sweeping the industry. Here's a list I've put together that outlines the reshaping of the industry -- and which will mean that a good number of organizations in the industry today won't exist tomorrow.
- Everything commoditizes -- and business plans require radical, instant surgery as a result
- New competitors continue to emerge overnight -- agility and flexibility are the keys to survival
- Hyper-innovation means that you must plan for tomorrows' market right now -- and that market will last only six months at best -- before being obsoleted by the next market advance
- Rapidly evolving technology results in a battle for skills - those who can access specialized global telecom talent are the survivors
- Telecom service offshores to Asia -- new telco's start to serve global customers at rock bottom prices -- as offshore telecom takes hold as a real business model. Think mainstream carriers can compete?
- Skype destroys telecom -- not because of Skype-to-Skype calling -- but due to Skype-to-PSTN
- Yottabit capacity comes to telecom in quantity by 2007, further destroying margins and plans
- Attitude transformation in existing mainline telecom's becomes a key element for potential survival -- those who realize that "we're not in Kansas anymore" just might make it. Maybe.
- Plan destruction -- going forward by challenging all assumptions and eliminating habit -- becomes more important than business planning.
- Generational warfare reshapes the industry at a furious pace. Most telecom's are managed by 40+ year olds. Kids are different, exist in a different world -- and are redefining that world. Those who can tap their insight will be those who can excel.
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