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When it comes to Jim Carroll in a keynote, he is one of the most dynamic speakers and professional partners I've ever come across. Our audiences love him. He hits a home run every time. You will not be sorry if you use him. In fact, I'm willing to bet your first experience will lead to many, many more, as it has with SAP - Senior Executive, SAP




Credit Union Magazine just ran a great article on my keynote yesterday in Las Vegas for Drive 17, the annual conference from CU Direct on trends in the automotive lending space for credit unions.

Self-driving cars, drone technology, Apple Watch, and even FaceTime.

It’s technology we see depicted in “The Jetsons,” a cartoon from 1962 that depicted the life of a futuristic family. But we’re already seeing much of the technology today, more than 40 years before the cartoon takes place in 2062.

It’s staggering to think how quickly the world around us is changing,” says innovator and futurist Jim Carroll, who addressed CU Direct’s Drive 17 Conference Wednesday in Las Vegas.

The technology in The Jetsons is just another reminder that credit unions need to innovate and not only develop new products, but also transform to keep up with the speed of change, Carroll says.

Given the fast pace of change, more than 80% of conference attendees believe their current business model will not stay the same in the next 10 years due to the significant disruption.

We need to deal with the innovation killers which hold us back from pursuing the opportunities of the future. The future is coming at us with a greater intensity and great speed,” Carroll says. “We need to think big, start small, and scale fast.

Carroll offers credit unions five strategies for successful innovation:

1. Think big

Innovators need to make big, bold decisions to be transformative. This is the only way credit unions will be able to counter the impacts that disrupters, such as fintech companies, have, Carroll says.

Think of Tesla, Carroll says, which has transformed the auto industry by manufacturing vehicles on demand and have placed their dealerships in retail shopping areas rather than in stand-alone structures. Some 400,000 people have signed up for these vehicles, he adds.

2. Presume that everything will speed up

Credit unions are not the only industry struggling with the speed of technology.

Technology is rapidly changing in vehicles, says Carroll, who believes Siri or Alexa buttons, augmented reality screens, vehicle-to-vehicle communication, and payment technology embedded in the dashboard may be features in vehicles by 2020.

For credit unions, think about how biometric scans can be used at ATMs.

3. Align to Moore’s Law of innovation

This law says the processing power of a computer chip doubles every 18 months. Technology is constantly changing and is becoming embedded in more items, such as garage doors, ceiling fans, and even grills, Carroll says.

Hyperconnectivity is becoming the rule.

Credit unions need to be aware of the expectations members have for personalization, their use of technology, and a desire for real-time support or interaction when needed.

You need to be prepared to innovate quickly,” he says.

4. Align changing business models and consumer behavior

Mobile devices have a huge influence on people’s purchasing and financing decisions. Research shows the average consumer scans 12 feet of shelf space in a second, and 80% would leave a store if they must wait more than five minutes to pay.

Determine ways to grab your members’ attention and provide solutions faster, in addition to providing a way for members to interact online, Carroll says.

5. Realign to the impact of generations

Recognize how younger generations live their lives. Don’t cling to a routine or process just because that’s the way your credit union has always operated.

Millennials, for example, have been weaned on technology, speed, and innovation, and are open to transformations and changes that take this into account, Carroll says.

 

Gore Mutual is a property and casualty insurance company located in Canada, and they are running a full day session to help their broker understand and deal with the fast pace of change.

I’m thrilled to be a part of the day, and will share the stage with well known Canadian environmentalist David Suzuki, and Canadian astronaut Chris Hadfield!

 

I’ll be focussing on disruptive, fast change:

I love ‘small world’ connections, and here’s what’s fun about this event:

  • the artwork for the event (above) was done by Laurence Smink — a graphics and artistic superstar! Laurence did the cover for my book, The Future Belongs to Those who Are Fast!
  • He also did the cover artwork for the book of a good friend, Nicola JD Maher, the Tiniest Warrior of All, published by my publishing arm, Oblio Press
  • Chris Hadfield has published multiple books — and his book agent is Rick Broadhead, Canada’s leading literary agent, at RBA Literary. Before he did that, Rick and I wrote 34 books about the Internet in the 1990’s that sold well over 1 million copies!

This is going to be a great event, and I look forward to sharing the stage with two iconic thought leaders.

 

I work with many of the world’s leading bureaus, one of who is the Washington Speakers Bureau. They represent such people as Condoleeza Rice, George W. Bush, Tony Blair, John Kerry, Magic Johnson, Terry Bradshaw — global political, sports and other leaders. They’ve just run a blog post that I wrote on trends in the speaking industry. (Many of the worlds leading bureaus book me ; not only Washington Speakers, but also National Speakers Bureau / Global Speakers; Gail Davis & Associates; Leading Authorities; the Harry Walker Agency; Keppler Speakers ; Executive Speakers and many more!)


You can’t open a newspaper without seeing an article on the impact of ‘disruption.’  We now live in a period of unprecedented change in which your business model and the assumptions by which you operate are set to be forever disrupted.

In my own case, I spend a tremendous amount of time with different organizations in a vast range of different industries and professions, helping executives to understand and respond to the disruptive forces around them. And in the last several years, I’ve noticed some pretty significant changes in the speaking industry as organizations struggle with disruption.

If you are someone on your team responsible for organizing corporate or association meetings, you need to think about and react to the trends and forces at work. Quite simply, change is occurring several ways: with the speed with which speakers and topic experts are being booked, the topic areas that insight is being sought for, and the short time frames that everyone is working within.

As a speaker who focuses on how to link trends and innovation, my tag-line has become ‘the future belongs to those who are fast.”

The world is speeding up – and organizations need to respond faster

Consider the changes that everyone is impacted by today. Business model disruption. The rapid emergence of new competitors. The challenging impact of social media. Products that are almost out of date by the time they are brought to market. The digitization of everything and the impact of the Internet of Things.  All of these trends — and more — require that organizations pick up the pace when it comes to their strategies, actions and innovation efforts.

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I’m always thinking about my clients and my keynotes and the messages that I need to deliver on stage. With that, I’m always keeping my eye open for a good business parable. So here’s another one, that came from a unique opportunity for a quick little ski lesson from one of the top downhill racers in the world, Larisa Yurkiw.

Advice for me in a personal lesson from one of the top 3 downhill ski racers in the world: “Focus forward — keep your shoulders pointed to where you want to go. And be like a slinky. You never know what the next bump in the snow is going to throw at you, so you need to be prepared for anything. You can only do that if you are in a position that will let you flex quickly.”

I was skiing this weekend at my home ski club — it’s a small eastern hill known as Georgian Peaks. Bluebird skies and great conditions. And so at one point, I came down one particular run — Rogers — which is rather steep and challenging for someone who only took up the sport at the age of 40.

Normally, I would look like a total doofus on this hill, but the conditions were so good that maybe I looked like I knew what I was doing or faked it well. But I felt that I actually skied it pretty well.

And then a voice in the lift line behind me — “I followed you all the way down!” Larisa Yurkiw was standing there. “Let’s do a few more runs.

If you don’t know Larisa’s story, you should. She started at the same small Ontario ski hill, and progressed to the elite of the global downhill ski racing circuit, racing against her friends Lindsay Vonn, Julie Mancuso and others. Before her retirement, she was ranked number 3 in the world, competed in the Olympics, and more. What makes the story more unique is that she did it all on her own terms, establishing and funding her own ski team because the national sports association didn’t step up and believe in her. She did!

It’s a great story, and she’s now telling it in a powerful stage keynote – A Daring Need for Speed. (Full disclosure : I’ve been mentoring Larisa on how to take her story to the stage, and she’s doing a great job. If you are looking for a powerhouse speaker with a fascinating keynote, check her out!)

Back to my story — so we went up the lift, and then she gave me a tip at the top. I might not have it exactly right, but it was something like this:

“Focus forward — keep your shoulders pointed to where you want to go. And be like a slinky. You never know what the next bump in the snow is going to throw at you, so you need to be prepared for anything. You can only do that if you are in a position that will let you flex quickly.”

The essence of her 2 point lesson for me was to keep focused on where I was trying to go, and to be flexible and agile in my stance. Did it work? We did several more runs together, and I felt a fair bit more control in what I was doing. It’s too bad the season is coming to an end!

But for me, there was more than just a quick ski lesson — there was a great business story in that simple guidance! It’s almost the perfect business leadership lesson for the high velocity economy! With business model disruption, the emergence of new, nimble competitors, the onrush of technological change, challenging consumers and more, organizations today must have have more flexibility than ever before to respond to a sudden change in conditions, just as on a ski hill.

But that must be done in the context of keeping a key goal and strategy in mind — staying focused on where you want to go on the journey.

So your leadership lesson for today? Focus forward & be a slinky – simple, yet effective and compelling!

 

Each day, I post a motivational quote from a stage to my Instagram feed. Follow me and get inspired!

This morning, I suggested that we need more people with a new degree I’ve proposed, that I call the Masters in Business Imagination!

I’ve been proposing this for quite some time, and in fact, back in 2004, wrote the MBI Manifesto. You can read it here, or access the PDF 

I’ve done several keynotes specifically on the MBI theme; indeed, Fairmont/Raffles Hotel International had me in for a senior leadership meeting, to encourage their team to think differently about the future. How did it go?

Thank you for coming to Whistler and speaking to our leadership team. Wow! What a session – we’ve seen a lot of motivational speakers, but you really managed to capture the reality of what we need to do innovate in the context of some pretty dramatic trends and change. Outstanding!

Need a unique keynote? Read on!

Keynote: The Masters in Business Imagination: Motivational Guidance for the Era of Fast!

In an era of dramatic and relentless change, people and organizations are scrambling to align themselves for a new, topsy-turvy world. Jim Carroll comes to the rescue with his keynote, The Masters in Business Imagination which will inspire your team to adopt relentless creativity and innovation as core virtues. Once you ‘graduate’ from his MBI class, you’ll possess the skills common to this critical degree of the 21st century economy, by linking your initiatives to a carefully calibrated curriculum of change-oriented thinking.

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MBI’s see things differently – they don’t look at things like most people. MBI’s spur creativity in other people – they inspire others to develop similar levels of imaginative thinking. They focus on opportunity – not threat, and realize that action, not inaction, is the driving force for the future. They refuse to accept the status quo and are prepared to eliminate habit. MBI’s bring big ideas to life – and paint pictures of where the organization is going to go, rather than focusing on where it has been in the past. They learn and unlearn, forgoing the dangerous assumption that what they know today will carry them into tomorrow. Most important of all, they refuse to say the word CAN’T. They know that barriers, perceived or otherwise, are simply temporary roadblocks that they can get around with fresh insight, imaginative analysis, and creative thinking!

Fire up your enthusiasm, energy and innovation spirt with a unique motivational keynote by futurist Jim Carroll, as he inspires your team to align themselves to the only degree they will need for the future – The Masters in Business Imagination!

So I golf. Not well, but I have goals. Which makes the fact that the PGA of America has invited me in to keynote their organization twice all the much more remarkable.

This shot is from my keynote for the PGA Merchandise Show — I was invited in for a keynote on how technology could be used to help to grow the game. You can watch the entire keynote online. I also led a panel with senior executives from tech companies in the golf industry, including one of the fastest growing and most infleuential in the sport, TopGolf.

I slice often. But not always. And it won’t be forever. So it is with innovation – you can try and fail. Not always. And it won’t be forever if you keep at it!

My message on the speed of change in retail is drawing attention, further and further afield.

Case in point – yesterday, I was a keynote speaker for a global leadership meeting of Pladis held in London, UK. This is the newly merged entity of three iconic global brands — Godiva Chocolate, McVitie’s biscuits from the UK, and Ulker from Turkey.  I was asked to provide my insight to 300 executives from around the world in a morning keynote, and then followed this up in an intimate discussion with members of the board and the senior management team.

It’s hard to discount the speed of change occurring in the world of retail and consumer products. Consider this:

  • e-commerce could be 25% of the retail – grocery and convenience — experience by 2021
  • “shopper marketing,” which combines location intelligence, mobile technology and in-store display technology for a new form of in-store promotion, continues to move forward
  • mobile payment involving Apple Pay and disappearance of the cash-register, providing opportunity and challenge with loyalty, infrastructure and disruption
  • the continued migration to the same-day shipping model from titans such as Google, Amazon, John Lewis
  • Amazon Alexa, AI and shopping bots! Simply talk and products are added to your shopping cart, and delivered within an hour
  • the rapid installation of “click and collect” infrastructure (i.e. an online purchase, with same day pickup at a retail location)
  • faster ‘store fashion’ with rapid evolution of in-store promotion, layout and interaction
  • the arrival of active, intelligent packaging and intelligent (“Internet of Things”) products
  • collapsing product life-cycles, rapid product obsolescence and the implications on inventory and supply chain
  • the evolution of the automobile to an online shopping and credit card platform (yes, this is real….)

Here’s the thing – we are going to see more change in the world of retail in the next 5 year than we have seen in the last 100. Savvy brands, retailers, shopping mall and retail infrastructure companies are working to understand these trends, and what they need to do from an innovation perspective to turn them from challenge to opportunity.

That’s my role. This is all happening in the context of massive and fast disruption as new competitors enter the food, CPG and retail space. Consider this chart of players in 2016 from Rosenheim Advisors, and look at the players in each category.

 

The rate of change is going from fast to furious, and innovation is critical!

My keynote title for London yesterday? “Achieving Agility: Aligning Ourselves for an Era of Accelerating Change!” Learn more in the retail and consumer products trends section of my Web site.

 

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On an exploratory conference call with a client, the question came up: “we’ve had speakers before who didn’t really take any time to customize to our audience. Will you?”

If you are investing in a keynote speaker for your annual event or leadership meeting, you need to make sure you aren’t getting some bland, generic talk. You need detailed, customized research.

Click on the image to access 268 pages (PDF form) of the typical type of research I undertake for an upcoming keynote. That is this mornings project! Then ask yourself, “am I making the right decision when I’m seeking someone for my event or leadership meeting? Or should I just pick Jim Carroll?”

That’s my middle name. Have a look at this PDF: 268 pages of tightly focused research on trends impacting retail, including beacon technology, the impact of the Internet of Things, intelligent packaging, active packaging, mobile influencers and more.

This is all prep for a talk I will be doing in a bit of time on future trends in retail for a global leadership meeting of a major food company.

Their goal is to have their folks understand the key trends and opportunities for innovation in their sector. I’d say they are getting that, and then some!

 

One year ago today, I was the opening keynote speaker for the annual PGA Merchandise Show, one of the largest trade events in the world for the world’s largest working sport. I was on stage directly after Lee Trevino and David Ledbetter spoke; and was followed later by Bubba Watson.

As a hack golfer, it was a huge thrill – and it was the second time the PGA of America has brought me in to help them shape their thoughts on growing the game through innovation.

My talk focused on opportunities to link innovation to the fast trends impacting the world of golf, particularly through technology. Today, we are seeing growth return to the industry because of initiatives like TopGolf, new game tracking and training technologies, on-demand reservation systems, social networks and Instagram golf stars driven interest, and much, much more.

Here’s the really fun part: many of the offsite corporate leadership events that I do are held at really nice golf resorts – and there is usually a bit of golf involved, both for myself, as well as for the client! One recent client had me build a keynote around the trends that are accelerating golf and the need for agility and speed in the business sector.

The topic description I wrote follows. This might be a great theme for your own leadership event – contact me for details!

Driving the Future – Linking the Acceleration of Golf to The Speed of Business

The PGA of America, one of the largest working professional sports organizations in the world, has engaged Futurist Jim Carroll twice to help them align and adjust their focus to a fast paced future. A world that involves the 3D printing of customized golf clubs perfectly matched to a players stance. Course tee time yield management systems that now rival in sophistication those of leading hotels and airlines. An industry in which GPS golf analysis technology such as GameGolf, fast-moving golf entertainment complexes such as TopGolf, and smart clothing technologies are leading the game to new opportunities for growth. One in social media posts involving Instagram stars and Youtube clips are leading to accelerated interest in the game. Forget the idea of golf being a slow moving, traditional game — it is being disrupted to its core and is being positioned for growth through a relentless drive for innovation and high velocity trends.

In this fascinating presentation, Jim Carroll takes you on a fast paced cart-ride of a voyage into the new realities of business, by carefully linking the accelerated trends impacting the traditionally slow game of golf to the new world of business. One that is driven by the acceleration of business cycles, chipped away by the constant arrival of new technologies and competitors, and carefully stroked to success through perfectly aimed strategies. Don’t miss this opportunity to hear this fascinating presentation, carefully customized for those attending your corporate leadership meeting.

Some people really don’t understand what a unique career a futurist like me has. Every once in a while, I pinch myself, and feel so lucky to have a remarkable opportunity to change the lives of so many people!

As so as 2016 draws to a close, it’s  a fun time to have a look back at some of the events I was invited to participate in as an opening or closing keynote speaker. It was a big year — I’ve been on stage now for close to 25 years, and adding it up, I figure I’ve spoken to well over 2 million people, with the 50,000 from this year putting me over that magic number.

Below you’ll find my ‘top-10’ list of some of my favourite memories from the year!

1. PGA Merchandise Show, Orlando

It’s not often you get invited in to open one of the most prestigious events in the world of golf, let along the world of sports. But there I found myself in January, opening this event. I was on stage after Lee Trevino and David Leadbetter, and then Bubba Watson was on stage after me! I spoke about the new opportunities that fast moving technology trends were bringing to the world’s largest working sport. It was a repeat engagement for the PGA – they previously had me in a few years to open their AGM.

2. New York Life, New York

This was my final event of the year, just two days ago, and it was just plain fun! It was an end of year “town hall”, and the organization wanted an upbeat, optimistic view of the future. (Not surprising, given that so much went on during 2016!) . It was sort of a launch event for my newest keynote theme, The Jetsons’ Have Arrived 50 Years Early : What Are YOU Going to Do About It? Based on the vibes in the room, this is going to be a SMASH HIT topic into 2017!

3. QAD Explore, Chicago

A massive manufacturing oriented conference for this major software company operating in this space. There are two views of manufacturing in the US – the political wish, and the reality of what is occurring on the ground. This audience of 4,000 was eager to discover how the industry is busy reinventing and transforming itself for the 21st century, through digitization, robotics, 3D printing, and more. Based on what I heard and saw, that trend is well underway.

4. Philadelphia Manufacturing Summit

Another manufacturing themed event; this one with 500 manufacturing execs from throughout the region. There was a palpable buzz in the room — it was another event that affirmed to me that there is just so much innovation occurring in the industry, it can be staggering.

5. Amsted Rail, St. Louis

This wasn’t a big event, but it really hit me at an emotional level. This was an internal leadership meeting; this organization is a manufacturer in the rail industry. My wife and I had the opportunity for a factory tour before my keynote; with that, and the additional planning calls well in advance of the event, I encountered an organization that seems to be enthused with the idea of reinvention through innovation in the heartland. Eveyrone from the leadership on down seemed to have one overriding belief — if we think we can do it, we can. If there is hope for manufacturing in the US, it’s to be found in this remarkable organization!

6. Volvo/ Mac Trucks, Greensboro, NC

A repeat engagement for this organization — in this case, an internal leadership meeting, whereas the first one was for dealers. Self-driving vehicles, autonomous technologies, intelligent highway infrastructure, prognostic diagnostics — the talk covered the gamut of trends occurring in the automotive space. I’m doing many events around the self-driving car theme and the revolution occurring in transportation, with several gigs already confirmed well into 2017.

7. American Concrete Institute, Philadelphia

I drove my family crazy with the lead-up to this keynote. It would take a lot of hard work. My keynote would require a solid foundation, and my message would take some time to settle. (They told me to stop it with the concrete jokes soon enough.) This was the first time this organization had a keynote speaker to open their conference, and it was obvious that there was some concern about bringing in an outsider to launch the event! That changed fast — feedback had me hitting a huge home run, with subsequent coverage in American Concrete Magazine and elsewhere. In this shot, I’m talking about how quickly the concept of 3D printing with concrete is becoming a reality.

8. Manufacturing in America Summt, Detroit

Wow, manufacturing was hot this year! This one was in the midst of the automotive sector in the US, and I brought my message of acceleration, velocity and Moore’s Law, combined with the self-driving juggernaut of change, to the heart of the industry.

9. Phillips Medical Devices, Pittsburgh

Bio-connected medical devices, the virtualization of healthcare, big data and analytics — two events for this group focused on the massive, transformative opportunities occurring in the industry. I didn’t have a photo from this one, other than this wonderful picture of my wife and I at the innovation awards dinner I hosted for the client the night before my main talk. I am truly blessed that she accompanies me on all of my travels! Road life can be a lonely life, and instead, this has turned it all into a marvellous adventure!

10. PowderMet 2016, Boston

Accelerating science, the rapid emergence of new advanced materials, the reinvention of business models, new chemical compounds. A science heavy keynote for a science heavy audience! One of several events in Boston through the year.

 

There were so many other events through the year that were equally great to participate in, and I’ll continue with another blog post.

2 million people. Lives changed. Opportunities to help to shape the world. I have a fascinating job!

An operation like this doesn’t happen by chance. There’s a loving family in the background — my wife, business and office partner of 25 years, Christa, who accompanies me on all my trips! My two sons, Willie and Thomas, 23 and 21, who’ve grown up with a dad who has the strangest job they’ve ever known. All of whom have continued to show me unconditional love and support through the years — and particularly this year. Ahh, the rigours of the road!

Stay tuned for 2017!

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