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Leaders today posses a relentless focus on growth and opportunity. Jim Carroll has led countless meetings, workshops and board sessions focused on the ideals of 'high velocity leadership.'



Supertramp — a band from the 80’s — had a minor hit with the song “On the Long Way Home,” which featured the memorable line, the line, “when you’re up on the stage, it’s so unbelievable.” It is, quite. And when you’re up there, you realize how lucky you are to be able to share with the audience the wisdom you’ve picked up by observing some of the world’s top innovators. When the PGA of America had me in for the 2nd time, one of my key goals was to lay a foundation for the fact that growth in the game will come from innovation!

Recently, after a presentation to an audience of 3,000 people, I was approached by a CEO who was quite inspired by my remarks. He then asked me a fascinating question: “what would you do if you took over the leadership of my company right now?” We chatted for a while and I believe I provided some pretty succinct insight; but since then, I’ve been thinking about that question. Here’s a part of my answer.

  • maximize your best revenue opportunities. I’d make sure that any existing revenue relationships remain intact, and then some. I’d work on having my team obsess on growing existing high value customer relationships through service excellence. Let’s make sure that we meet their needs. It will likely be easier to keep existing revenue flowing rather than finding new ones, particularly through a time of economic challenge.
  • obsess over time to market. I’d work hard to accelerate product innovation; market life-cycles are collapsing, and I’d make sure every member of the team reoriented themselves to that reality. I’d focus on getting R&D to think in terms of faster cycles; I’d ramp up sales force education so that they were better aware of what’s coming next. I’d have the team thinking in terms of 3-6-9-12 : here’s what will be doing in the marketplace 3, 6, 9 and 12 months from now. I’d layer on top of that some insight into 1-2-5-10: what we might be doing 1, 2, 5 and 10 years from now.
  • reduce product costs through process improvement and better project execution: there is no shortage of innovative ideas, structures and concepts involving process and production methodologies. I’d make sure we were looking at finding those who are doing leading edge work in this area, inside or outside our industry, and learn from them.
  • align to customer oriented innovation: go upside-down, in fact. Take a look around and you will probably discover that your customers are inventing your future faster than you are. View their ideas, strategies and actions not as a threat, but as an opportunity for ideas!
  • reduce structural costs through collaboration: at this point in time, in a global world that allows for instant, smart collaboration among teams, there is no reason for massive duplication of skills and talent throughout an organization. I’d start a rethink those silos, and restructure for a new skills deployment approach. Right off the bat, I’d encourage a few cross-organizational collaboration efforts, to get people used to the idea of tackling fast new problems rather than arguing about structure and hierarchy.
  • focus on the pipeline of talent innovation: I’ve said it before and I’ll say it again. The depth the bench strength is critical to future success. I’d have everyone take a good look at our pipeline, to see if it will meet upcoming needs. If not, I’d get a program in place to fix that fast.
  • relentlessly and aggressively chase costs: I’m not talking about spontaneous slash and burn spending cuts: I’d refocus on transitioning the role of staff from tactical efforts to a strategic role. I’ve spent time with the CIO’s and CFO’s of some pretty major organizations: Hunt Oil, Adobe, J Crew, Under Armor. All of them have provided in-depth insight onstage during customer panels that have focused on the role of IT in the business to run the business better, grow the business and transform the business. There remain countless opportunities for IT oriented innovation to rip unnecessary costs out of the business, and it involves this tactical to strategic transition.
  • enhance quality and reliability of product: Last year, I spoke to 2,500 global quality professionals on the challenges that the high velocity economy presents to the concept of quality. The fact is, new issues hit us in the marketplace faster than ever before. And the global idea loop means that quality challenges can become a sudden, massive worldwide PR nightmare faster than we’ve ever been prepared for. That’s why avoiding quality problems remains a critical focus. I’d take a look at how well we’re dealing with quality issues, and whether we’ve got the agility to respond in this new world of heightened PR challenges. I’d also have a group prepare an immediate outline of challenges and problems with customer service and satisfaction.
  • partner up: no one company can do everything on its own anymore. Take a look t the world of self-driving cars — every single auto company is partnering at a furious pace, because they know that access to specialized skills is the defining success factor for the future!
  • capture new emerging growth markets faster: I’d begin to orient the team so that we knew about which market opportunities might come next, and then spend time aligning ourselves to innovate faster in such markets. I recently spent some time with one client, and the focus of our discussion was how a new market was set to unfold in the next three months. Expectations were that the market — for a unique consumer product, with potential sales in the billions of dollars — might last for a period of eighteen months, before being eclipsed by the next stage of development. Essentially, the CEO was looking at a situation where they had to figure out how to jump into this new fast market, and make the most of it in an extremely short period of time. That’s a new skill structure to wrap an organization around, and one that every organization must learn to master.

That’s a good starting point. The key issue: I’d begin by aligning the organization to the concept of “thriving in the high velocity economy.”

Oh, and one of the first things I’d do? I would immediately convene a senior management/leadership meeting, and bring in a futurist and innovation expert to wake my people up to the potential that can come from energizing ourselves towards future opportunities.

One of my key themes through the years has been that “faster is the new fast” — that the biggest challenge that organizations must face is how to keep up with the high-velocity economy.

I’m now observing that in many markets and industries, the pace of change is so fast that we need to put in place a senior executive whose sole area of responsibility is ensuring that the organization can keep up with ever-increasing rates of change. Let’s say — a Chief Momentum Officer.

Organizations need to adapt to all kinds of different issues when it comes to the velocity of change: rapidly changing business models, the emergence of new competitors, ever shrinking product life-cylces, a faster pace of new product development, furious rates of technological innovation, furiously fast new trends in terms of customer interaction, the decreasing shelf-life of knowledge and the more rapid emergence of specialized skills: the list could go on!

Hence, a need for someone who aligns all of the moving parts of the organization to high velocity change! This individual will carry a number of responsibilities, such as:

  • managing the product innovation pipeline, so that the organization has a constant supply of new, innovative products, as existing products become obsolete, marginalized, or unprofitable
  • managing the talent pipeline, so that the organization has the ability to quickly ingest all kinds of specialized new skills
  • managing the technology pipeline, so that the organization can adapt itself to constantly improving and ever-more sophisticated IT tools that will help to better manage, run, grow and transform the business
  • maintain and continually enhance brand and corporate image; as I’ve written here many times before, brands can become “tired” and irrelevant if they aren’t continually freshened and refreshed
  • ensuring that the organization is continuing to explore new areas for opportunity, and that it has the right degrees of innovation momentum
  • that the business processes and structure of the organization are fine-tuned on a continuous basis so that it can keep up with all the fast-change swirling around it
  • ensuring that a sufficient number of “experiential” programs are underway with respect to product, branding, markets, and other areas so that the overall expertise level of the organization is continually enhanced

In other words, the CMO has two key responsibilities:

  • keeping a fine tuned eye on the trends which will impact the organization in the future, and which will serve to increase the velocity that the organization is subjected to and;
  • keeping their hands on the appropriate levers throughout the organization such that it can keep evolving at the pace that these future trends will demand.

I don’t know if that makes perfect sense, but I think its a good issue to think about.

One recent client engaged me for a talk for their global team, with the keynote title “Achieving Agility: Aligning Ourselves for an Era of Accelerating Change”. That’s a good example of how I outline the attributes for success in a world of high velocity change. With that, I focus on how organizations and leaders must incorporate four key capabilities: agility, insight, innovation and execution.


Corporate agility concept is perhaps the most critical: organizations must presume that the rate of change today is so fast that product lifecycles are collapsing, business models are relentlessly shifting, and customers are unforgiving and fleeting. To name just a few key trends!

Agility implies that we must innovate and adapt based on rapidly changing circumstances, on a continuous basis.

How do we do that? By adopting several key guiding principles that form the basis for all corporate strategy and activities going forward:

  • plan for short term longevity: No one can presume that markets, products, customers and assumptions will remain static: everything is changing instantly. Business strategies and activities must increasingly become short term oriented while fulfilling a long term mission.
  • presume lack of rigidity: Many organizations undertake plans based on key assumptions. Agile organizations do so by presuming that those key assumptions are going to change regularly over time, and so build into their plans a degree of ongoing flexibility.
  • design for flexibility : In a world of constant change, products or services must be designed in such a way that they can be quickly redesigned without massive cost and effort. Think like Google: every product and service should be a beta, with the inherent foundation being one of flexibility for future change.
  • build with extensibility: Apple understood the potential for rapid change by building into the iPod architecture the fundamental capability for other companies to develop add-on products. Think the same way : tap into the world. Let the customer, supplier, partners and others innovate on your behalf!
  • harness external creativity: In a world in which knowledge is evolving at a furious pace, no one organization can do everything. Recogize your limits, and tap into the skills, insight and capabilities of those who can do things better.
  • plan for supportability: Customers today measure you by a bar that is raised extremely high — they expect you to deliver the same degree of high-quality that they get from the best companies on the planet. They expect instant support, rapid service, and constant innovation. If you don’t provide this, they’ll simply move on to an alternative.
  • revisit with regularity: Banish complacency. Focus on change. Continually revisit your plans, assumptions, models and strategies, because the world next week is going to be different than that of today.

To me, that’s what agility is all about!

I’m always thinking about my clients and my keynotes and the messages that I need to deliver on stage. With that, I’m always keeping my eye open for a good business parable. So here’s another one, that came from a unique opportunity for a quick little ski lesson from one of the top downhill racers in the world, Larisa Yurkiw.

Advice for me in a personal lesson from one of the top 3 downhill ski racers in the world: “Focus forward — keep your shoulders pointed to where you want to go. And be like a slinky. You never know what the next bump in the snow is going to throw at you, so you need to be prepared for anything. You can only do that if you are in a position that will let you flex quickly.”

I was skiing this weekend at my home ski club — it’s a small eastern hill known as Georgian Peaks. Bluebird skies and great conditions. And so at one point, I came down one particular run — Rogers — which is rather steep and challenging for someone who only took up the sport at the age of 40.

Normally, I would look like a total doofus on this hill, but the conditions were so good that maybe I looked like I knew what I was doing or faked it well. But I felt that I actually skied it pretty well.

And then a voice in the lift line behind me — “I followed you all the way down!” Larisa Yurkiw was standing there. “Let’s do a few more runs.

If you don’t know Larisa’s story, you should. She started at the same small Ontario ski hill, and progressed to the elite of the global downhill ski racing circuit, racing against her friends Lindsay Vonn, Julie Mancuso and others. Before her retirement, she was ranked number 3 in the world, competed in the Olympics, and more. What makes the story more unique is that she did it all on her own terms, establishing and funding her own ski team because the national sports association didn’t step up and believe in her. She did!

It’s a great story, and she’s now telling it in a powerful stage keynote – A Daring Need for Speed. (Full disclosure : I’ve been mentoring Larisa on how to take her story to the stage, and she’s doing a great job. If you are looking for a powerhouse speaker with a fascinating keynote, check her out!)

Back to my story — so we went up the lift, and then she gave me a tip at the top. I might not have it exactly right, but it was something like this:

“Focus forward — keep your shoulders pointed to where you want to go. And be like a slinky. You never know what the next bump in the snow is going to throw at you, so you need to be prepared for anything. You can only do that if you are in a position that will let you flex quickly.”

The essence of her 2 point lesson for me was to keep focused on where I was trying to go, and to be flexible and agile in my stance. Did it work? We did several more runs together, and I felt a fair bit more control in what I was doing. It’s too bad the season is coming to an end!

But for me, there was more than just a quick ski lesson — there was a great business story in that simple guidance! It’s almost the perfect business leadership lesson for the high velocity economy! With business model disruption, the emergence of new, nimble competitors, the onrush of technological change, challenging consumers and more, organizations today must have have more flexibility than ever before to respond to a sudden change in conditions, just as on a ski hill.

But that must be done in the context of keeping a key goal and strategy in mind — staying focused on where you want to go on the journey.

So your leadership lesson for today? Focus forward & be a slinky – simple, yet effective and compelling!

 

Each day, I post a motivational quote from a stage to my Instagram feed. Follow me and get inspired!

This morning, I suggested that we need more people with a new degree I’ve proposed, that I call the Masters in Business Imagination!

I’ve been proposing this for quite some time, and in fact, back in 2004, wrote the MBI Manifesto. You can read it here, or access the PDF 

I’ve done several keynotes specifically on the MBI theme; indeed, Fairmont/Raffles Hotel International had me in for a senior leadership meeting, to encourage their team to think differently about the future. How did it go?

Thank you for coming to Whistler and speaking to our leadership team. Wow! What a session – we’ve seen a lot of motivational speakers, but you really managed to capture the reality of what we need to do innovate in the context of some pretty dramatic trends and change. Outstanding!

Need a unique keynote? Read on!

Keynote: The Masters in Business Imagination: Motivational Guidance for the Era of Fast!

In an era of dramatic and relentless change, people and organizations are scrambling to align themselves for a new, topsy-turvy world. Jim Carroll comes to the rescue with his keynote, The Masters in Business Imagination which will inspire your team to adopt relentless creativity and innovation as core virtues. Once you ‘graduate’ from his MBI class, you’ll possess the skills common to this critical degree of the 21st century economy, by linking your initiatives to a carefully calibrated curriculum of change-oriented thinking.

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MBI’s see things differently – they don’t look at things like most people. MBI’s spur creativity in other people – they inspire others to develop similar levels of imaginative thinking. They focus on opportunity – not threat, and realize that action, not inaction, is the driving force for the future. They refuse to accept the status quo and are prepared to eliminate habit. MBI’s bring big ideas to life – and paint pictures of where the organization is going to go, rather than focusing on where it has been in the past. They learn and unlearn, forgoing the dangerous assumption that what they know today will carry them into tomorrow. Most important of all, they refuse to say the word CAN’T. They know that barriers, perceived or otherwise, are simply temporary roadblocks that they can get around with fresh insight, imaginative analysis, and creative thinking!

Fire up your enthusiasm, energy and innovation spirt with a unique motivational keynote by futurist Jim Carroll, as he inspires your team to align themselves to the only degree they will need for the future – The Masters in Business Imagination!

“Why did this get me in trouble? The firm I was with had a contract with a large national postal services organization, and it seems the CEO took exception to someone internal promoting the virtues of a whacky new form of communication that could replace paper mail.”

The folks at Postal and Parcel Technology Magazine approached me some months back to write an article about the future of mail in the era of technology, and particularly, e-mail.

I suggested to them that rather than looking forward, why not look to the past for valuable lessons?

Such as, how organizations seem to always react in a negative way to new technologies, new ideas and innovation?

What better way to do so than by writing about the fact that I was almost fired in 1989 (yup, 28 years ago) because of a cover story that I was featured in about electronic mail. And the fact that some folks who had a vested interest in paper mail read the article, didn’t like it, and complained. Kind of loudly. Because they didn’t like change….

The folks at Postal and Parcel loved the idea – and so we ran an article, below.

So what happened in 1989? I wasn’t fired. I ended up quitting the firm some months later, after 10 years, because the senior leadership team couldn’t comprehend my indications that something ‘big’ was happening.

For a few years, I made a lot of money actually consulting to companies on technology. Then I wrote some books (34, actually) about the Internet, and sold about 2 million books. That got me on the speaker circuit. I started speaking about the future. Companies took notice of what I was saying. More and more people and companies noticed, and I soon found myself providing guidance on the future to some fascinating organizations. One day, I found myself in front of some astronauts and astrophysicists at NASA, speaking to them about the future of space, the space industry, and the realities of innovation!

The article — click the image for a full version. Or access the PDF : . Read it below!

 

 

Fright Club
Jim Carroll Explains Why Organizations Should Never Fear Change
Postal and Parcel Technology International, March 2017

In October 1989 I was almost fired from a job with a global professional services firm because of email! Not because of anything I had sent or received, but because I appeared in an office automation magazine extolling the benefits of using electronic mail over regular paper mail.

Why did this get me in trouble? The firm I was with had a contract with a large national postal services organization, and it seems the CEO took exception to someone internal promoting the virtues of a whacky new form of communication that could replace paper mail. After some explaining that I had no nefarious intent, cooler heads prevailed and I kept my job, although I later decided it was developments like email that really interested me, so I became a global futurist and expert on innovation, and today count Disney, NASA and Johnson & Johnson among my clients.

Email is an example of something that forever changed the way we communicate, but as my story shows, there are people who don’t like new technology and the change it represents. But it also makes the point that you have to move beyond that type of thinking if you are to survive.

Over the years, I have spent time with a tremendous number of organizations and have seen some business models decimated by technology – just as others turn the same ideas into an opportunity. Ideally you want to be in the latter camp, but how?

First of all, accept that in the future you won’t even recognize the industry you are operating in. That’s because the rate of business model change is accelerating in every single industry. In 10 years’ time your business model will look nothing like it does today, with a huge disruption most likely to stem from a younger generation with a better grasp of the latest technologies.

Now, the technology they use will probably seem unrelated or irrelevant to your area of business at first, and you may discount it, but the truth will be that if you don’t embrace it, your operation won’t survive. Examples of this type of disruption are occurring right now.

Battling against a culture of innovation can set you upward this. form of organizational sclerosis. It will clog up your ability to pursue new ideas. How do you recognize if you have a problem? There are a few recognizable signs For example, do you laugh at new ideas? Is your organization more focused on process than success/ Is the company culture very much, “Well, this is how we do it because we’ve always done it this way?”

Innovative companies are different. Ideas flow freely throughout the organization, and success and failure are championed. There are many leaders who encourage innovative thinking, rather than magaers who run a bureacracracy, and a number of creative champions who thrive on thinking about how to do things differently. These companies recognize that innovation is also about how to run, grow and transform the business.

The fact is, every organization should be able to develop innovation as a core virtue – if it isn’t, it certainly won’t survive the rapid rate of change that envelopes us today.

I am a big believer that the world of communications and logistics – as found in the postal industry – has a fascinating and marvellous future in this new, fast-paced, virtual/physical economy that is being created. But to do that, you must have an open mind and a willingness to embrace the future.

In other words, don’t fire the messenger. Ask yourself, “What is the messenger really trying to tell us?

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Read the original 1989 article here!

So … last week I was in Miami, and did a talk on business disruption, transformation and innovation for about 30 CEO’s of companies in the healthcare, tech and IT sectors, on behalf of a private equity firm. The meeting also included a wide ranging discussion with a panel of ‘mentor’ CEO’s.

This is one of several events of this type I’ve done; through the years, an increasing number of private wealth, family offices and private equity firms have brought me in for talks, including a keynote in Greece where there was about $1 trillion of value in the room. At the conclusion, I managed to query all of these CEO’s on the biggest perceived challenges they face going forward.

Check out their response! Talent and skills! Speed of change!

The issues in the poll were the ones that they raised as major concerns, during the discussion part of the meeting, and had to do with these issues:

  • how does a CEO establish an appropriate balance between the necessity for leadership and the criticality of strategy time?
  • how to best manage the speed of change
  • how to align their team to emerging trends, challenge and opportunities
  • getting the right talent at the right time for the right purpose
  • establishing an overall organizational culture of speed
  • how to manage the disconnect between needing to change and historical legacy (as well as legacy IT)
  • managing more complex consumer expectations
  • when to jump onto a major trend

This is just so interesting from several perspectives, but first and foremost is this: I’ve long explained to my clients that a key issue for any organization going forward is this: “getting the right skills at the right time for the right purpose.” 

Put this in the context of several recent headlines I’ve used in events : GE hiring more tech talent and purchasing startups than Silicon Valley companies; Ford hiring 27,000 computer tech staff to help it in the race for self-driving cars; and other similar issues.

Clearly talent is a major issue going forward, and workforce and skills innovation is rising to the top!

 

Many organizations engage me for an offsite CEO or executive session that is focused on how to move the organization forward in a period fast paced change. So it was this client in the hi-tech sector — where I delivered a keynote around the idea of ‘agility’ as a key response to an extremely fast moving industry.

It’s not just in the world of hi-tech that is subjected to extremely fast change – everyone is!

Today, I was scheduled to be in NYC for a leadership meeting for a company in the medical device/supplies industry. The event was cancelled/ postponed due to weather….

My keynote was built on the theme of “collaboration, ac celebration and transformation.”

In other words, to get ahead in the high-velocity business world, organizations need to do 3 things, and do them well:

  • collaborate. Things are happening so fast, we need to focus on how to best shares ideas, insight into customer and external change, and other issues. A connected team is a better team
  • acceleration: we need to move faster, in terms of keeping up with rapidly changing customers, the rapid evolution/change in the products that we sell, the impact of Amazon and other new competitors
  • transformation: our business model is and will continue to be subject to big change — so we need to think how we will evolve it, change it, transform it

We live in a time in which leaders and people need inspiration on how to live and work in a world in which the future belongs to those who are fast.

That’s my job, and that’s what I do!

Those who succeed possess a daring need for speed.

That’s your reality. If you think your world, industry, company, business model, platform, technology or anything else will look the same a year from now — you’re wrong.

What are you going to do about it? Change things. Change things big. Don’t think small – be daring. Start with these ideas – they might be too radical, but maybe they are what is needed.

1. Hire people you don’t like. Otherwise, you have a team that is all the same. You end up with sameness, oneness, a monoculture of thinking that will kill any creativity you might have left.

2.  Stop searching for common ground. Too many people try to accommodate every viewpoint. It’s often a waste of time, since your efforts will lead to a mishmash of a complicated, ugly, unconnected idea. That will fail, in spectacular fashion.

3. Seek the consensus – do the opposite. In fact, to avoid groupthink, see what the group is thinking, and do the opposite thing!

4. Kill the committee. They kill ideas. They stifle creativity. They smother opportunity. They are a blight on the concept of creativity.

5. Find the danger zone – pursue it. You are probably complacent, and so is your team. Avoid that by finding the riskiest path – and do it. Now.

6. Look outside. The answer to your dilemma probably isn’t where you think it is. You won’t find it with the ‘usual suspects.’ It’s hidden, mysterious, out on the edges. Get out of your comfort zone and go find it.

7. Get over yourself. You might not be that bright. No one is. Listen to other people — particularly those who don’t think like you do.

8. Banish excuses. The world is fast. Get over it. You need to do, not find reasons not to  do.

9. Ride the friction. Teams that are in alignment work ok. Angry teams make better teams.

10. Get momentum. Pick up the speed. Kill the calendar. Set bold goals. Get it done yesterday.

11. Stop motivating – start leading. Make the decisions that others are not able to!

12. Go with your gut. Over-analysis will inhibit your ability to do what you know is the right thing.

13. Don’t commit. Maybe you’ll get it wrong the first time around. Try it again. Pivot and re-pivot.

14. Challenge people. They are all unsure about what to do, but want to try, and might have their own unique ideas. Let them try.

15. Don’t fear the results. Learn from them.

What do you think? Tweet to #doitnow

Ok, here goes — it’s been a fabulous 8 weeks, as I hit the road running, keynoting a wide variety of events in a number of different industries. New to this unique job – I’m working harder to get stage pictures; I use them in my daily motivational/trends quote. Follow me over on my Instagram page to get them and be inspired!

First off, can I tell you that I love my job? Here’s a picture from when I was on stage for an event in London, England, last month. Never mind that with jet lag, it was the equivalent of 3:30AM in the morning for me.

I’m on, I’m wired, I’m inspired – that’s what I do!

Here’s an overview of what I’ve been up to for the first two months of the year!

Omnitracs Outlook 2017, Phoenix, Arizona – Trucking Keynote

This is a software and logistics company in the fast moving trucking industry – my keynote was all about the future of autonomous trucks, bio-connected driver monitoring, the fast change occurring in the logistics/supply chain industry and more. There’s a blog post about it here.  I’ll have another! I’m doing more and more in the automative/trucking, and general transportation space – to such a degree, I’ve rolled out a separate keynote description: Accelerating the Auto and Trucking Industry in the Era of Self-Driving Vehicles.

United Suppliers Technology Exchange – New Orleans, Louisiana, Agricultural keynote

For this event I had about 300 farmers in the room — and truth be told, I love working with these folks. Farmers are some of the most innovative people I know — they are open to new ideas, the exploration of new technologies; they are constantly in search of new methodologies and so much more. It’s a theme I capture in the agriculture section of my Web site; in particular, read the post Two Types of Farmers. I’ve got a separate keynote description for my agricultural talks : Big Trends in Agriculture: What Will the World’s Oldest Profession Look Like in 2025?

Commscope, Dallas, Texas – The Future of Technology

This company is a long time pioneer in the world of telecom and hi-tech. They know everything is changing with hyperconnectivty, the Internet of Things, massive acceleration in product innovation and product lifecyles, constant growth as every company becomes a software company, and as Moore’s law rules everything from healthcare to agriculture, cars and trucks to every other industry! (That’s a long sentence — and while it might be breathtaking, so is the speed of change). Who better to help them make sense of a future in which the future belongs to those who are fast? (Hint: Me!)

American Financial Services Association – New Orleans – Automotive keynote

Again, in New Orleans — in this case, the finance/leasing end of the automotive industry, including financing companies and the dealer network. So much change in terms of business models in this sector: what’s the future of the  financing of car purchasing, in an era in when people might not even buy cars anymore as the sharing economy takes hold? Not to mention the fact that the very essence of the vehicle is changing as innovation speeds up, the dashboard goes out of date faster, and the resale value changes quicker! Don’t forget – the very nature of what we consider a car is changing as companies like Tesla come to redefine the industry!

Pladis – Godiva Chocolates, McVities Biscuits  Ulker – Keynote on the Future of Food & Retail, London, England

This was a huge amount of fun! I love overseas trips! And what an organization — Pladis is new, with three separate, distinct brands coming together with a focus on future opportunities. My keynote covered trends in fast-changing retail, consumer behaviour, store infrastructure, brand promotion and more. It must have gone well — since Godiva is having me back for a separate supply chain event in Ghent, Belgium in May!

Scotiabank, Toronto, Canada – Future of Banking/Financial Services Keynote

More disruption — business models, the rapid evolution of technology, new competitors with PayPal, Google and Apple. Just what is a bank anymore, and who is it? What do they do in terms of innovation with fast changing expectations, business model disruption, the relentless impact of mobile, the rapid acceleration of innovation from every perspective? Whatever the case may be, agility needs to be the core focus going forward — and that was the overall message within my keynote, which took a deep look at the trends sweeping this industry.

Alberici Group, St, Louis, Missouri – The Future of Architecture and Construction

This was a smaller conference than the others, but equally important! It was a leadership meeting for this major American construction company. My keynote kicked off the event, and covered issues around the rapid emergence of new construction methodologies, new materials and design concepts, fast paced architectural trends, the acceleration of skills and knowledge. This keynote came on the heels of a talk I did in the fall on the same type of issues for the American Concrete Institute – read more here. One of my key goals – get them aligned to the trends in their industry, rather than shying away from them.

Whirlpool, Chicago, Illinois – Future Impact of Internet of Things (#IoT)

This is a company that is making a transition from being a company that sells appliances, to being a computer company that happens to sell hi-tech within appliances. The industry is speeding up as Moore’s law comes to take hold; the value proposition changes with the service-ification (Yup, I made that word up) of business models, and as big device architecture issues come into play. I’m doing a LOT of talks around the Internet of Things — and its nice to see that a senior leadership team in the forefront of what is happening here chose me to come in and share key insight on what’s next.

Stay tuned – March, April, May and June offer a whole bunch more in terms of keynotes and leadership events. I’ll be blogging, tweeting and Instagraming as I go.