Twitter processes 60 million search queries per day

Home > Archives

Media & Technology

All of us are immersed in a data cloud that envelopes us, where-ever we go and whatever we do. Rapid business model change, hyper-innovation, instant obsolesence: these are the new rules by which we must innovate.

The world's leading media and technology companies have engaged Jim as a keynote speaker for an internal or client-oriented event or meeting, including • Consumer Electronic Association CEO Summit • Transcontinental Media • British Broadcasting Corporation • CBC • CBS Radio / Infinity Broadcasting • Walt Disney Corporation • Pearson plc • Microsoft • Accpac • Ameritech • Fiber to the Home Council • Hewlett Packard • IBM • Ingram Micro • Electronics Representatives Association • Motorola • Oracle • SAP • Society of Information Management • Society of Cable Telecom Engineers • Taiwan Semiconductor Manufacturing Company • Toshiba Australia • Verizon Broadband Solutions • Verizon Wireless • Ameritech • Women in Cable & Telecommunications • Telecom Risk Management Association • National Rural Telephone Cooperative • Nortel • Texas Rural Telephone Cooperative • Utility Telecom Providers Association • Building Industry Consulting Service International (BICSI)

I’ve just had an article published in STOrai Magazine. This is the monthly magazine for the Retail Association of India, one of the largest such groups in the world.

The article takes a look at the trends which will define the world of retail through the next 1, 2, 5 to 10 years.

You can grab a PDF version of the file — it’s 2 pages long.   

Grab the PDF of the article above! “…most retail experts believe that retail stores will evolve, so that they simply become showrooms for a massive backend logistics system that is their e-commerce system.”

I’ve been doing quite a few keynotes in the world of retail for quite some time, with clients that including for The GAP, the Walt Disney Company, Loblaw and global conferences for both Yum! Brands and Burger King. There’s a lot more information in the Retail Trends section of my blog.

These have ranged from speaking for small groups around a boardroom table (with the CEO and senior management team of several major retailers) to 7,000 person events in Las Vegas.

While dong my research for a recent event, I came across a great quote from Cyriac Roeding, CEO of Shopkick (which develops location- based shopping apps available for Macy’s, Target and other top retailers) ….. “The next five years will bring more change to retail than the last 100 years.”

I certainly believe that to be true.

I also believe that there are quite a few retailers who aren’t quite ready for the scope, speed and breadth of the change that is underway.

The article does a good job of putting into perspective just a few of the trends that are sweeping the world of retail. Much of it is being driven by mobile technology — which is coming to influence not just purchasing behavior, but the Continue Reading

So I’ve been running around for years, preaching my mantra to many global organizations that a key chance for innovation success will come from the ability to align yourself to fast paced future trends…

We’re in the era of the end of incumbency, in which small dominates big, fast trumps ponderous, and indecision spawns failure.

I’ve even written books on the theme: both The Future Belongs To Those Who Are Fast and Ready, Set, Done: How to Innovate When Faster is the New Fast carry this key message.

So I was thrilled when I was discovered by, and eventually booked, by the Toronto Agile community, for the 2012 Agile Tour Toronto conference, being held next Monday morning in Toronto.

As Continue Reading

The NEST Learning Thermostat is a great example of the type of typical business model disruption that we are going to witness through the next decade!

Give it a few years.

You won’t even recognize the industry you are operating in.

That’s because the rate of business model change Continue Reading

Every industry in the world today finds itself in the midst of dramatic change, as mobile smartphone technology comes to change business models, consumer behaviour, Continue Reading

I keep advising my personal trainer that she needs to get an iPhone. She shrugs, noting that there is a queue in the family for the next mobile upgrade, and her 14 year old daughter might have more of a claim in the line than she does.

Hogwash! There is an absolute revolution going on involving the “consumerization of fitness and wellness” — and this super long blog post will put into perspective why. And maybe this will help to sort out some of her family politics over the ‘next phone.’ The fact is, the very nature of the future fitness opportunity is changing ….

Update: After I wrote this blog post, Adweek ran the article, “Nike+ Officially Turns Your Workout Into a Video Game” – you want to read it.

Here’s the main gist of this post — In May and June, I spoke at a tremendous number of corporate, association and private events; it was a busy couple of months, and hence the lack of regular postings to the blog.

Three of these were events related to the issue of corporate wellness programs.

It was the perfect timing for such a keynote; through the last year and I half, I’ve been following what I believe to be a fairly aggressive personal fitness regime, with the help of my personal trainer, as well as personally exploring the wealth of new fitness and wellness mobile applications that are flooding the market.

The entire premise of my keynote? At this moment in time, we are witnessing the perfect confluence of several major trends:

  • the first signs of the reality of the massive scope of the health care crisis (both disease, lifestyle and funding related) as baby boomers begin to flood the health care system with requirements for extra care
  • a renewed and significant focus on “preventative” health care concepts” ;
  • structural change aimed at wellness programs so that people work harder to avoid or reduce the impact of lifestyle disease;
  • and the rapid emergence of new technologies — many involving the smartphones that have become a ubiquitous part of our lifestyle – that can motivate consumers to do so much more with their personal fitness and wellness.

Why a keynote on wellness? Because companies are recognizing there is a big opportunity to be innovative with managing healthcare costs through a proactive approach that involves wellness. It’s a good example of the deep, transformative thinking that is occurring with many organizations in the healthcare system worldwide . Organizations are moving beyond the endless political debate, and are instead, putting in place practical, innovative programs that can help organizations manage healthcare costs, and employees can actively work at improving their overall health and fitness.

Let’s consider the trends which are all coming together.

1. It’s crisis time!

Throughout the western worldwide, the obesity, diabetes and lifestyle health care crisis is really making itself felt with massive demands being Continue Reading

I recently found myself at 37,000 feet on a flight from San Francisco to Toronto, Skyping with my son who is at university. After a brief “can you hear me now” exchange, the call signal adjusted itself and the quality of the video call became crystal clear. Say goodbye to one of the last bastions of refuge from the interconnected world.

A typical day in the typical life of a typical cell phone customer!

Internet access on flights isn’t new; several carriers have featured the service for a number of years and I’ve been using the Internet “up in the air” for some time. What became evident to me on that recent flight, Continue Reading

This article ran last week after I did a talk for one of the world’s leading heart research / hospital institutions, the University of Ottawa Heart Institute.

Health care is the most complex issue that our society faces in our time. We really need some big and bold and very innovative thinking to deal with the scope of the challenges.

Health care’s best bet: technology
Ottawa Citizen, May 16, 2012 

AT&T is developing clothing with built-in sensors that monitor blood pressure, perspiration rates and other health indicators. One smartphone app tracks every mouthful of food you eat. Another links to a device that monitors blood glucose levels in diabetic children as they sleep, and notifies parents through an alarm if they spike in the night.

As Jim Carroll would say, this is real stuff. This isn’t science fiction.

Carroll, a 53-year-old resident of Mississauga, is one of the world’s leading futurists. And as he told a Continue Reading

Here’s the text for a keynote I’m doing in Calgary tomorrow at noon for a group of IT executives.

Lots to think about here – the future belongs to those who are fast!


“The new business model for everyone will increasingly use speed as a metric, and fast-innovation is a core capability”

Certainly the last forty years have seen technology play a huge impact on business.

Name any industry – auto, health care, manufacturing, energy, banking — and it’s clear that we are witnessing a fundamental and distinct shift of Continue Reading

(Warning: This is a geek post!)

Last weekend, I successfully moved my main Web site,, over to, running on an Ubuntu virtual server. For years, I had been running it on a Mediatemple DV server based on CentOS.

My Web site now runs on a blazingly fast infrastructure over at!

Why did I do this? Speed improvements. And then some!

Mediatemple was a great company with awesome support, but I found over time that my Web site just didn’t operate fast enough — some pages would render slowly — and it would often slow down under the weigh of a stream of a lot of oncurrent users. I’ve been using the handy tool at to test my page load times. Things were pretty slow with overall page load times and first byte times — which were always in the Continue Reading

The Canadian Society of Association Executives “Association Magazine” has just released their latest edition, which included my article with the title above.

[caption id=”attachment_10443″ align=”alignright” width=”340″ caption=”"We will see massive business model disruption as new, faster, more nimble competitors Continue Reading