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Anyone who has worked with me knows that I do a tremendous amount of research as I customize for my keynotes, often reading several hundred articles on a particular issue or topic as I prepare.

A few months back I was going through a set of articles about the Jetsons, a new keynote topic for me that is getting a huge amount of attention! In doing so, I came across a fascinating story about a school in Seattle that just opened a time capsule that was put away in 1962. The article took a look at what was predicted in 1962, where we are today, and what the kids of 1962 now thought we would see in 2062! You can read it below.

This got me thinking — why not get involved in a project to do the same thing! And so I turned to my good buddy Ian Bates, a Grade 5 teacher. I’ve previously written about him in a post, Things I’ve Learned from Golfing with a Grade 5 Teacher, to see if this might be an idea worth pursuing. (I also went into his classroom last year for a fun little project – What’s the Future of Education? Let the Kids Have a Say — with his Grade 5 kids about careers in the future.)


It took him about 30 seconds before he responded, and so we’ve got a project underway. I went into the classroom and spoke to the kids about the project. They are now busy preparing their predictions and ideas; we’ll revisit in April and put away an actual time capsule to be opened in the year 2045.

This should be interesting! Stay tuned! But to really find out what they are thinking, you are going to have to wait a number of years…..


Pocket phones to flying cars: Third-graders predicted them in ’62
15 April 2012, The Seattle Times

How did Laurelhurst’s 1962 third-graders do at predicting the future?

For expert input, we turned to the Pacific Science Center, which tapped two of its “Science Communication Fellows” — Erika Harnett, a University of Washington professor in Earth and space sciences, and Alex Miller, a UW postdoctoral researcher in chemistry.

We also asked the former Laurelhurst students for predictions about life 50 years from now.

Bert Kolde, 57, Mercer Island, senior director of Vulcan
His 1962 prediction: In space “we will eat paste from tubes.”
The reality: Astronauts don’t eat paste from tubes, but they do eat ice cream from foil packets, and other things, too. The word I’ve heard from astronauts is that the food in space is much like what we eat on Earth, and quite good, too — much better than one would find in many a school cafeteria. — Harnett
Kolde’s prediction for 2062: Rosie the Robot, from “The Jetsons,” will be a mainstream household appliance.

Phoebe Russell, 59, West Seattle, soccer scheduler and registrar
Her 1962 prediction: “There will be a rocket for everyone.”
The reality: While we don’t each have a rocket yet, a commercial spaceport is being built in New Mexico and a firm, Virgin Galactic, is taking bookings for the public to fly into space, for a brief few minutes. — Harnett
Russell’s prediction for 2062: “Government-supplied, accident-proof, sustainable nano-tech-fueled vehicles for all.”

Chris Rich, 58, Seattle, forest-resource company executive
Her 1962 prediction: “You will be able to have a telephone in your pocket.”
The reality: Not only do we have pocket phones, but they have cameras, video cameras, music players and the Internet inside them. — Miller
Rich’s prediction for 2062: “We will have a cashless society and use digital money stored on an all-purpose device that fits in your pocket.”

Tom Greene, 58, Bainbridge Island, co-founded frozen-food company
His 1962 prediction: “The best change will be to go way past Pluto in a rocket so we can find more planets and find out if there is any more life way out in space.”
The reality: Four spacecraft have traveled past Pluto’s orbit, Pioneers 10 and 11 and Voyagers 1 and 2. We still receive signals from the Voyager spacecraft with useful science and hope to do so until 2025, when the power systems will fail. — Harnett

Tom Norwalk, 58, Bothell, heads Seattle’s Convention and Visitors Bureau
His 1962 prediction: “If I went to Pluto. Then I could see the Earth as a star.”
The reality: ∫ A spacecraft, called New Horizons, will be flying past Pluto in 2015 … Scientists will likely try to take an image of the Earth but I don’t know how sensitive the optics are and what the Earth will look like. — Harnett
Norwalk’s prediction for 2062: Seattle will finally have an NBA team and our city will be in the top five destinations to visit in America.

David Shulman, 59, Seattle, film-institute founder
His 1962 prediction: “I want to go to Jupiter because it is the largest planet.”
The reality: Although people have not traveled to Jupiter, the U.S. has sent several spacecraft past Jupiter and one, Galileo, not only spent several years orbiting Jupiter, it launched a probe into Jupiter’s atmosphere and then took a final, fatal plunge into Jupiter’s atmosphere. — Harnett
Shulman’s prediction for 2062: Communication occurs through touch, voice, and even thought. Global warming and rising sea levels; U.S. power concentrated by wealthy under a near-totalitarian government.

Bruce Williams, 58, Leavenworth, retired bank head
His 1962 prediction: Cars that will “float through the air … without stopping for gasoline.”
The reality: A startup company, Terrafugia, has a working prototype of a flying car, and it is taking pre-sales orders … So, flying cars do exist, but not for everyone yet, but soon. We don’t yet have cars that can travel without stopping for fuel, apart from prototypes. Some spacecraft don’t have to stop for fuel because they use solar panels to generate electricity to power the instruments. — Miller
Williams’ prediction for 2062: Zero communicable-disease deaths; 15 percent probability of a catastrophe, such as a nuclear attack, pandemic, mega-earthquake, volcanic eruption or environmental disaster.

Webb Nelson, 59, Seattle, co-founded toy company
Third-grade prediction: “We would have a new invention to get us somewhere under the Earth … something different. And faster.”
The reality: Subways and tunnels conduct below-ground traffic, but largely in transportation forms that have existed for decades. Nelson’s prediction for 2062: Concrete gets harder and stronger with age; the Space Needle will have a centennial anniversary. — Miller
Nelson’s prediction for 2062: Concrete gets harder and stronger with age; the Space Needle will have a centennial anniversary.

 

 

Some of the most fascinating organizations in the world have brought me in to encourage their people to think about the future, and how to nurture a culture of creativity and innovation. Organizations like NASA (twice!), Johnson and Johnson, Whirlpool/Maytag, the Walt Disney Corporation and literally hundreds more!

 

One of my key motivational points for my clients has always been this idea.

Many people see a trend and see a threat. Smart people see the same trend and see opportunity

Think about that, and then ask yourself as to how do you keep yourself in an innovative frame of mind.

A good part of it has to do with the company you keep! To that end, I’d suggest that you surround yourself with:

  • optimists. You need to hang out with people who see all kinds of opportunity – not gloomsters who are convinced there is no future out there!
  • people who do. Action oriented people. Folks who accomplish things. Those that do.
  • people with open minds. Innovators aren’t prepared to accept the status quo – they are willing to explore and understand different viewpoints, and use that as a kickoff for creativity.
  • people who have experienced failure. Innovation comes from risk; risk comes from trying things. Try lots of things, and many will fail. That’s good. That builds up experience, which gives you better insight into a fast paced world.
  • oddballs and rebels. Some of the most brilliant thinking and best ideas can come from those who view the world through a different lens. They may seem odd at times, but they can be brilliantly creative.
  • good listeners and debaters. They’re willing to challenge ideas, analyze issues, and think through the possibilities.
  • people who think differently than you do. If you really want to be innovative, go to two conferences a year that have nothing to do with what you do. You’ll be amazed at what you learn, and how it will re-stir your creative juices.

In every single keynote, I focus on future trends and opportunities, and link that to the process and mindset of innovation. I’m an optimist, continually try new things, listen to other people, watch, observe, and listen.

Most important, I refuse to give in to the pervasive negative thinking that so many people seem to envelope themselves within. Maybe that’s why I see so many opportunities in today’s economy.

Think growth!

A time when technology arrives to market obsolete
Futurist Jim Carroll describes trucking trends likely to shape disruptive years to come
Mar 17, 2017 Aaron Marsh | Fleet Owner

It’s a pretty wild concept: that technology today — including that in trucking — is being eclipsed and outdated almost as soon as it can be brought to market. But if you want to know what’s around the next corner for trucking, that’s where you need to start, says futurist Jim Carroll.

According to this future trends analyst and foreseer of sorts, if you want to get out in front of the next big change in trucking, keep in mind that when it comes to the future, you may have no idea what you should really be thinking about.

To set the stage and “bring you into my world — and that is a world of extremely fast-paced change,” Carroll referenced research on the future of careers in the U.S. that suggests about 65% of children now in preschool will have a job in a career that does not yet exist.

“Think about that: if you have a daughter, son, granddaughter, niece, nephew or whatever who’s in kindergarten or grade one, roughly seven out of 10 of them are going to work in a job or career that does not even yet exist,” Carroll told listeners. He spoke at the recent Omnitracs Outlook user conference in Phoenix.

How does something like that happen? It already did recently: he gave the example of smartphones and GPS services, which have sprung up over about the same time period. It’s resulted in geographically and directions-oriented apps and location intelligence professionals. Oh, wait a minute — “location intelligence professionals”?

“Think about that phrase, and think about what’s happening in the world of trucking and logistics,” Carroll noted. “Think about how integral all of those mapping applications have become in the world of your business.”

“That’s a career that didn’t exist 10 or 15 years ago,” he continued. “Now, cast your mind into the world of trucking 10 years from now and think about the careers and jobs that might exist.”

Here’s another guiding example. If you take “any type of degree today based on science” at a college or university, Carroll contended, “things are evolving so quickly that it’s estimated that half of what we learn in the very first year of a degree program will be obsolete or revised by the time we graduate three years later.”

Those who are fast

The point is, technology changes are coming from seemingly everywhere, and change — including in trucks and their growing embedded technology like Internet connectivity or advanced safety products — is accelerating.

And that is so much the case, noted Carroll, that many kinds of technology are out-of-date almost as soon as they hit the market and you can buy them. Think about smartphones, which often see multiple models of a given phone issued in a single year.

“We live in a time of absolute, instant obsolescence.”
—Futurist Jim Carroll

That drive for the latest model has now even filtered into social standing. “The way your friends judge you today is very much based on the technology you carry around,” Carroll observed. “So in other words, if you go to a party and take out a flip phone, people will be kind of looking at you like, ‘What a loser — he’s got something from the olden days.'”

Carroll gave another example of digital cameras — actually something of a moot point, he suggested, since “this is back in the old days five years ago when people actually bought cameras and weren’t all just using their phones” — where products have about 3-6 months after they’re brought to market before they’re obsolete.

“We live in a time of absolute, instant obsolescence,” he argued, attributing that phrase to global media magnate Rupert Murdoch. Some years ago, Murdoch had pointed out that there is such change happening and at such speed, “that increasingly, the future belongs to those who are fast,” Carroll said.

Trucking: unrecognizable

Polling the audience, he asked listeners what they thought the trucking industry — its methods, its equipment, its technology — would look like in a decade. Most everyone, 86% of those who texted in, voted that they think the industry will be “barely recognizeable, or fully and completely disrupted.”

That’s a clear expectation of considerable change in trucking. “So let’s try another question: if we are in the midst of so much change,” Carroll said, “are we prepared for it?”

And on that note, he added that being prepared for the potentially disruptive/ disrupted future of trucking is to realize that change has been happening faster, particularly in these latter years, than people expected.

To illustrate how, Carroll referenced a time he’d spoken before a roomful of astronauts and astrophysicists at NASA about the future of space. Carroll’s choice of what to present on? The Jetsons. That animated TV show came out in 1962 and was meant to depict life 100 years in the future in 2062.

Except, if you watch some of those old episodes, “George [Jetson] is using Skype. He’s getting his news off the Internet,” contended Carroll. “Elroy has a drone. You can watch one episode where he’s sitting in the living room and using a controller just like we have with our drones.

Along with the Jetsons, here’s another example of the sci-fi, fictional future arriving sooner than expected: a group of scientists has prototyped this device, Carroll noted as he held it up to his head, which essentially works like the Star Trek medical tricorder set in the 23rd century.

“You can watch another episode where they’ve got an Apple Watch,” he continued. “George communicates with his boss via Facetime. Obviously, they’ve got self-driving cars, autonomous vehicles, all over the place, albeit they fly.”

“My point is this: we believed that this future would arrive in 2062, and all of a sudden, it is here much sooner than we thought,” he told the audience. “Could that be the case with our future overall?”

In terms of envisioning the future, perhaps think a little offbeat but observe the trends converging. Here’s an example. “Think about trends, and think about what has happened with drone technology,” noted Carroll. “I think a trend which is going to lead us to the world of self-driving, flying cars is we’re going to learn how to scale up our drones and sit a human in them.”

Warehouses on wheels

Carroll advised trucking professionals to think big change when they’re picturing what the industry will look like in the years to come. “Think about what’s happening here,” he said. “There are people with big, bold ideas. Think about what’s happening in the transportation space.”

What kinds of things could happen? Maybe a new type of truck or vehicle will be developed. Autonomous technology could be accelerated and advanced. New distribution models could emerge. Or maybe something else could — something entirely different that turns the trucking you know now into the trucking you knew way back when.

“We’re going to talk to our truck just as we talk to our iPhone. We’re going to have augmented reality screens in the visor. We’ll probably have robotic handlers built into the truck for loading and unloading. We’ll have payment technology built into the vehicle — not only has our cell phone become a credit card, but so has our truck.

“We’ll simply do a biometric thumbprint to complete a transaction,” Carroll painted his future trucking portrait. The only thing, though, is that those technologies, and testing of them, is happening now.

There’s also this: “Part of the changes you see happening [in trucking] is we are witnessing very significant changes in what retailers and manufacturers are doing with their supply chains,” he added. Trucks can now become something more like mobile distribution hubs, for example.

Because of the rise of online shopping and fulfillment, stores will become more like showrooms, and “we’re witnessing the end of inventory,” Carroll contended. Consumers will browse these showrooms and purchase a product, he suggested, and then a streamlined distribution system will deliver that item to the purchaser’s home — hint: trucking would have to be involved here — perhaps even within an hour.

“You are becoming warehouses on wheels, and everybody has this in their sights in terms of big, transformative thinking in your industry,” he argued. “And what is really also happening is that every single industry out there is speeding up.”

For close to 25 years, I have been relentlessly studying what makes organizations successful at dealing with the future and innovation. I know why some fail, while others succeed.

In those who fail, there are some common traits :

  • People laugh at new ideas
  • Someone who identifies a problem is shunned
  • Innovation is the privileged practice of a special group
  • The phrase, “you can’t do that because we’ve always done it this way” is used for every new idea
  • No one can remember the last time anyone did anything really cool
  • People think innovation is about R&D
  • People have convinced themselves that competing on price is normal
  • The organization is focused more on process than success
  • There are lots of baby boomers about, and few people younger than 25
  • After any type of surprise — product, market, industry or organizational change — everyone sits back and asks, “wow, where did that come from?”

Innovative companies act differently. In these organizations

  • Ideas flow freely throughout the organization
  • subversion is a virtue
  • success and failure are championed
  • there are many, many leaders who encourage innovative thinking, rather than managers who run a bureaucracy
  • there are creative champions throughout the organization — people who thrive on thinking about how to do things differently
  • ideas get approval and endorsement
  • rather than stating “it can’t be done,” people ask, “how could we do this?”
  • people know that in addition to R&D, innovation is also about ideas about to “run the business better, grow the business and transform the business
  • the word “innovation” is found in most job descriptions as a primary area of responsibility, and a percentage of annual renumeration is based upon achievement of explicitly defined innovation goals

The fact is, every organization should be able to develop innovation as a core virtue — if they aren’t, they certainly won’t survive the rapid rate of change that envelopes us today.

As with anything, the opportunity around the idea of the ‘smart home’, and the reality of what will transpire, varies to a large degree. We are in early days yet!

That was the essence of an exchange I had with a potential client in the home/condo construction market; they were looking at me for an executive offsite concerning their plans in this space, and wanted a senior level executive session that outlined opportunities with smart home construction in the future.

My key goal was to get across to them that a smart home doesn’t just involve throwing in some Internet-connected devices;  it’s not just about the Internet of Things; there is a lot more potential, and the scope of the opportunity is pretty significant in the long term. Given that, they really needed to take a substantive approach that involved not just short term goals but some long term thinking.

Here’s what I outlined:

  1. It”s bigger than you think. The smart home of the future will not only play a role in security and energy, but also also a role in economic development, healthcare virtualization, the reengineering of local energy grids and much, much more
  2. We’ve only just begun. Major organizations, such as appliance and other home device manufacturers, are only just starting to understand where they can go with the smart home. This is outlined in my recent post, The 11 Rules of IoT Architecture – they are coming to understand that just as Tesla is building cars that can be upgradable, they can play a role in smart homes that will be upgradable and changeable over time. That’s a pretty big scope of opportunity.
  3. The energy side is much more than just connected thermostats The real smart home of the future will be designed with major energy implications in mind. This will involve @ home energy generation, as well as sharable energy systems and support for local community micro-grids. Catch my video on this, Will the Energy Industry be Mp3’d?
  4. AI will play a big role, but no one is sure what that means yet. We are in early days with home AI devices such as Amazon Alexa and other intelligent assistants. Alexa and other devices have caught the attention of the innovators; someone out there is busy engineering future solutions that are barely an idea yet. We don’t know where this aspect will take us!
  5.  Virtual healthcare in the home is a bigger component of the smart home than you realize. Bioconnectivity – the virtualization of healthcare, is massive. The hospital is being reengineered to incorporate the monitoring of patients from afar. Big, bold thinking in the seniors care and other industries will lead to transformation of the very essence of what we think a hospital is – because the home becomes a part of the hospital. Look to the MedCottage for guidance on the opportunity with this issue.
  6. Making it work is pretty complex. An API has been built, but people are only just beginning to use it. Head over to the site, If This Then That. It’s at the vanguard of where we can go with this massive form of hyperconnctivity. It involves a series of rules -if this device does this, then do that. Talk to your phone to turn on your thermostat. Use your phone to see where you are and define a rule if your garage door should open. The number of companies joining IFTT is staggering — it is likely the World Wide Web for the Internet of Things!
  7. Existing players aren’t necessarily the major players. Google was big and early into the game with NEST, but don’t expect that big organizations like GE, Whirlpool and others will easily give up the potential market. While big companies aren’t necessarily the best innovators, I’m seeing a lot of deep, substantive thinking in these organizations as to the real nature of a smart home eco-system.
  8. The economic implications are huge. In the 1950’s, the modern suburb defined the future of economic relocation – companies made decisions based upon where the employees might live. In the future, smart communities wired by smart infrastructure, particularly those supporting the nomadic worker, will have an economic leg up. Wild card: self-driving cars and economic success.
  9. Architectural / design issues are only just being explored. If we can build ultra-smart, energy efficient, secure homes, have we yet hit an understanding of the design opportunity? In this area, think about the Jetsons – it really provides guidance!
  10. The skills issues are massive! I had one of the first Internet enabled thermostats about 17 years ago. My HVAC contractor flipped out when he saw it, complaining he didn’t know how to wire Ethernet stuff. I said that’s ok, my teenage son will do it — and he did! Its going to take a lot of knowledge re-skilling for the future of the smart home!

For each of these areas, I’ve spent a lot of time in the last 20 years. By way of examples:

  •  I’ve spent time with many of the companies in the home energy sector; all of Honeywell, Trane, and Lennox have had me in for CEO level events or dealer meetings
  • with the era of smart appliances, I just keynoted a session at Whirlpool/Maytag on the implications and opportunities of the Internet of Things.
  • in the energy field, I’ve spoken about the future of micro-grids and shared energy for the CEO of PG&E, as well as many global energy conferences
  • I’ve done multiple keynotes around the future of virtualized, community oriented healthcare, most recently, for several thousand folks in the seniors care industry
  • on the economic implications , lots of talks — I’ve just been booked by the Western Nevada Economic Development Association for a keynote around this theme, by way of example
  • on the architectural / design issues, I recently had a keynote in St. Louis for Alberici Construction…. and others
  • and on the skills issues, a lot of time, including talking about the future challenges for HVAC contractors and others at the WorldSkills conference in Sao Paolo, Brazil!

One of my favourite future phases is from Bill Gates: Most people tend to overstate the rate of change that will occur on a two year basis, and underestimate the rate of change on a 10 year basis. So it is with the smart, connected home. We’re going to be in a different space 10 years from now, but we are only just starting to define that!

Closing comment? Back in the late 90’s, I wrote a monthly column for one of the world’s leading airlines — Canadian Airlines! One of my columns had to do with the smart home of the future. It’s a fun read today – and I was pretty right about the trends going forward! Have a read!

Soon you’ll be programming the drapes
September 1999 – Canadian Magazine
by Jim Carroll PDF

The last few decades have been marked by promised of innovative new technology for the home. The presumption, of course, is that more technology is good for us and that, in the process, our homes will become “smart.” Yet today, as we consider the number of people whose VCRs still flash 12:00, we wonder just how smart our homes have become.

YESTERDAY

Ever since the 1930s, many industries have predicated a variety of fanciful technologies that would find their way into our homes and make our lives much easier. Most predictions are, in retrospect, hilarious.

Perhaps one of the earliest examples was the introduction of the automatic dishwasher at the 1939 World’s Fair in New York City. Westinghouse presented a dishwashing contest between Mrs. Modern (using a Westinghouse dishwasher) and Mrs. Drudge (cleaning her dishes by hand). At the close of the contest (you know who won), the moderator commented that in addition to losing, Mrs. Drudge was not nearly as “neat and refreshed as when she started.” Yes, technology would make us feel better!

Washing dishes seemed to be a favourite theme of the World’s Fair: some 25 years later, the 1964 Fair featured the Norge Dish Maker. The appliance washed and dried plastic dishes – and then ground them up into tiny pellets, which it would then mould them into new plates, cups and saucers!

Walter Cronkite got in on the act, appearing on March 12, 1967 in At Home 2001, a half-hour show about the nature of the home at the dawn of the new millennium. He explained, for example, the duties of the host: “When a guest arrives, he just pulls out his inflatable chair – a small pressurized air capsule would inflate it and it would be ready for use. At the end of the evening he’d just pull out the plug and put the deflated chair back into his little bag.” Need to cook for the guests? Simply reach for the ultimate in convenience food. “A meal might be stored for years and then cooked in seconds,” he said, without a trace of scepticism.

Optimism continued to reign. In 1977, the Vancouver Sun reported on a “domestic android” manufactured by Quasar Industries, which could “serve your dinner, vacuum your rugs, baby-sit your kids and insult your enemies.”

There was a common undercurrent to many of the predictions about the “smart home.” We would have push-button control over everything, a “remote control for the home,” that would allow us to draw the drapes, water the plants, turn down the thermostat, and control virtually every other aspect of the house simply by punching a few buttons.

TODAY

Of course, few of us today have such capabilities – and we wonder if we’d be able to use it even if it were available. After all, how many of us could manage that “remote control for the home” when we find ourselves stymied by the typical 50-button VCR remote control?

The industry is certainly trying to deal with the problem. There is no shortage of ‘smart-home” technology available and apparently some people are buying this stuff – the U.S.-based National Association of Home Builders estimates that, worldwide, some $2 to $4 billion is spent each year on smart-home devices that link security systems, lighting, and entertainment communication systems.

Who buys them? John and Missy Butcher of Chicago, for example. They have spent $100,000 on a home automation system, which means that (if they are in the mood), they can click the “Romance” button on their home automation controller and watch as the curtains are drawn and the lights dim, while listening to music designed to get them in the mood. “Our lives are much easier,” they note.

Of course, we might think, anyone who can spend $100,000 on a home automation system already has an easy life.

TOMORROW

Will the smart home remain largely a concept, an expensive curiosity available only to the richest and most gadget-hungry among us? Likely not. This is one technology that is set to explode in terms of the number of customers it will gain and the practical role it will play in our daily lives. There are several reasons for this.

First, many people now have more than one computer in the home. The computer industry recognizes that linking them together into a home-based local area network is going to be one of the biggest opportunities of the next three years.

We won’t simply be linking the computers in our home. The technology will link all of our devices based on the computer chip into a central control panel, bringing us one step closer to the remote control concept of earlier decades. Three years from now, you may be buying a set of drapes with a microchip. Plug them in, program them – and forget about them.

Second, the emergence of the Internet plays a significant role. Though we think of it as a tool to surf the Web and read e-mail, it is also a technology that will one day link our refrigerator to its manufacturer, notifying the company when the appliance is about to break down – and, in the process, taking us through the next step in home automation.

And finally, there is the ever-decreasing cost of technology. The smart home has always been held back by the fact that the minimum investment was at least $2,000, but that figure is dropping quickly.

And, most significant of all, we’ll barely notice the technology as it sneaks into our home! We’ll be buying appliances, garage door openers, alarm systems and other things for our home, unaware that they contain the necessary intelligence to plug into our home network.

It’s not that we’ll choose to have a smart home – one day, we’ll discover that it’s already smart.

Not quite convinced? Let me quote Walter Cronkite, from that 1967 program. “Sounds preposterous,” he told his audience, with a bit of a smile, “but some people are convinced it will happen.”

Many organizations engage me for an offsite CEO or executive session that is focused on how to move the organization forward in a period fast paced change. So it was this client in the hi-tech sector — where I delivered a keynote around the idea of ‘agility’ as a key response to an extremely fast moving industry.

It’s not just in the world of hi-tech that is subjected to extremely fast change – everyone is!

Today, I was scheduled to be in NYC for a leadership meeting for a company in the medical device/supplies industry. The event was cancelled/ postponed due to weather….

My keynote was built on the theme of “collaboration, ac celebration and transformation.”

In other words, to get ahead in the high-velocity business world, organizations need to do 3 things, and do them well:

  • collaborate. Things are happening so fast, we need to focus on how to best shares ideas, insight into customer and external change, and other issues. A connected team is a better team
  • acceleration: we need to move faster, in terms of keeping up with rapidly changing customers, the rapid evolution/change in the products that we sell, the impact of Amazon and other new competitors
  • transformation: our business model is and will continue to be subject to big change — so we need to think how we will evolve it, change it, transform it

We live in a time in which leaders and people need inspiration on how to live and work in a world in which the future belongs to those who are fast.

That’s my job, and that’s what I do!

Earlier this week, I spoke to several hundred executives from the trucking industry at a keynote for the Omnitracs customer conference in Phoenix. My keynote focused on the trends which are sweeping the industry, including prognostic diagnostics, the connectivity impact of the Internet of Things (#IoT), the rapid evolution of autonomous trucks and self-driving technologies, drones and the impact of bio-monitoring devices. I’ll have a full blog post on that in the next few days.

It’s a topic that I’ve been doing all over — Keynote: Accelerating the Auto & Trucking Industry in the Era of Self-Driving Vehicles

In the meantime, the trucking industry provides a good example of how the new workplace is being transformed by technology.

Here’s what you need to know: first, do you think of trucking as a kind of unsophisticated, low-tech industry, full of a bunch of guys and gals performing boring tasks while moving down the road? Forget that — here are some simple facts:

  • the typical truck today is putting off some 3 gigabytes of data per month, and that number is increasing at a furious pace
  • the typical truck cabin contains more technology than a typical small airplane
  • in the race to self-driving vehicles, trucks will be the first to cross the finish line

A few years ago, Volvo/Mack Trucks had me in for a series of leadership and dealer meetings, where I noted that “in the world of trucking, connectivity is the new horsepower.” Given those stats above, that much is true!

And here’s a key thing: with those trends, the process of innovating in the industry has gone hi-tech. The result is that the workspace in the world of trucking is less like a grimy, dirty garage, and more like an airline control tower, at the same time that the truck cabin has come to be more like an airline cockpit.

To emphasize that point, I spoke about the folks at Bison Transport, based in Winnipeg, Canada. I’ve used them in a few talks on the future of the workplace and on the future of trucking:

“It’s not how one might envision the head office of a trucking company. Youth abound in 20- and 30-somethings tracking payloads in the operations room — think of a flat airplane control tower — or working in the IT department (which in the last 15 years has grown to 15 from two). There’s the “quiet room” for breaks. The fully stocked fitness room, the laundry room, the cafeteria.” Taking Trucking into the Future, Winnipeg Free Press, June 2014

Well, freak me out with a fork! It turns out that unknown to me, the folks from Bison Trasnport were in the room, and came up to me after my keynote. I think they were a little freaked out too!

Trevor Fridfinnson, Chief Operating Officer, Bison Transport with Keynote Speaker Jim Carroll at Omintracs 2017

Their office is at the forefront of the connectivity and technology revolution accelerating the world of trucking and transportation into the future. The folks at Trucking News covered this trend from my keynote in an article, detailed below.

Clearly, in trucking, the office space, culture and fast innovation speeds of Silicon Valley are coming in, and they are coming fast!

 


Carroll on the future during opening of Omnitracs Outlook 2017
TruckingNews.com

Futurist, trends and innovations expert Jim Carroll advised attendees to ‘think big, start small, scale fast,’ when it came to embracing technology.

Carroll said automated trucks were one of the trends that were changing the face of trucking, and questioned what would happen to the traditional driver once that occurs.

Carroll’s overall theme was that the world changes fast, has been for some time, and the trucking industry cannot get left behind.

Several factors contribute to the ever-changing world, Carroll said, including what he called the ‘era of big transformation.’

Autonomous trucks is part of that ear, according to Carroll, who declared that trucking would be the first to move to fully autonomous vehicles because it made financial sense to do so since drivers account for one third of the operational costs pie.

Servicification, the intensifying of skills training, acceleration of innovation and the impact of future generations were also factors Carroll said would contribute to how quickly the world would continue to change.

As an example of this, Carroll pointed to statistics showing that the vast majority of children aged five to six would one day have a job that today does not even exist.

Carroll said today’s truck manufactures worry not only about putting out a quality product, but also about how to best maintain that product through diagnostics and other predictive technologies.

“We are in a world in which we can determine when parts and components in a truck are going to break down,” Carroll said. “And we can bring it in for maintenance and thereby avoid the problem in advance of a truck breaking down on remote Arizona highway somewhere and thereby reduce downtime and costs.”

To further illustrate how the world and traditional workplace have experience a facelift over the years, and how the next generation will continue that trend, Carroll posted a quote from Manitoba’s Bison Transport on the screen that read: “It’s not how one might envision the head office of a trucking company. Youth abound in 20- and 30-something tracking payloads in the operations room – think of a flat airplane control tower – or working in the IT department (which in the last 15 years had grown to 15 from two). There’s the ‘quiet room’ for breaks. The fully stocked fitness room, the laundry room, the cafeteria.”

Let’s face it: the trends impacting life and property/casualty and groups benefits insurance companies are real.

The industries will be disrupted by tech companies. Existing brokerage and distribution networks will be obliterated as more people buy insurance direct. Predictive analytics will shift the industry away from actuarial based historical assessment to real-time coverage. Policy niches, micro-insurance and just-in-time insurance will drive an increasing number of revenue models. The Internet of Things (IoT) and massive connectivity will provide for massive market and business model disruption. Fast paced trends involving self-driving cars, the sharing economy, blockchains, personal drones, swarmbots, smart dust, artificial intelligence and augmented reality will either mitigate, accelerate or challenge the very notion of risk assessment and underwriting! What happens when Amazon, Google or some kid in a garage decide to really change the insurance business model?

What seemed to be science fiction just a few short years ago has become a reality today, as time compresses and the future accelerates. Whichever way you look, all sectors of the insurance industry are set for an era of disruption, challenge and change! Is the industry ready for transformative change? Not really! A recent survey indicated that while 94% of Chief Strategy Officers at insurance companies agree that tech will “rapidly change their industry in 5 years,” fewer than 1 in 5 CSOs believe their companies are prepared.

Does the insurance industry have the innovation culture necessary to deal with the potential for what comes next? Maybe not.

Jim has been the keynote speaker for dozens of conferences, corporate events and association annual meetings in the insurance sector, including • Certified Professional Chartered Underwriter Association • LIMRA International • Assurant Insurance • Chubb Commercial • Lincoln Financial • GAMA International • Cigna  • Blue Cross Blue Shield  •Equitable Life Insurance Company  •RBC Life Insurance •MetLife •SwissRe •American Institute of Actuaries • American Automobile Association • FM Global and SunLife. Jim led a discussion on the future of insurance at a private meeting that included CxO’s from most major insurers, including Allianz, XL Insurance, Travelers, AIG,  Zurich Financial Services, Allstate, AXA, MetLife Auto & Home, Farmers,  CNA,  Nationwide, American Famity, Chubb, Ping An, Lloyd’s of London, Liberty Mutual, The Hartford, Generali, GEICO, State Farm, Progressive, and RSA.

Jim Carroll has been helping insurance organizations in the world understand the tsunami of change that is FinTech, the impact of mobile technology, social networks, rapid business emergence, accelerated risk, the emergence of new global competitors and heightened customer expectations.

In his keynotes he puts into perspective the real trends impacting the future of insurance, offering critical insight into the key innovation and leadership strategies in a time of disruptive change.

Today’s photo is actually from a keynote for an agricultural organization, but the quote in the picture actually started out having to do with the fast pace of change in the automotive sector. The thought came to mind with my morning photo preparation, because I’m currently preparing for a hands-on, interactive session with a Board of Directors, on the future of self-driving cars and more.

Companies that don’t yet exist will build cars that aren’t yet designed, using materials not yet invented, with manufacturing methods that have not yet been conceived..…”

I could have made this quote back in 2000, in the context of where Tesla Motors is today. I pretty much did when I predicted the emergence of Tesla back in 2003 when I led a leadership team for an event with DaimlerChrylser at Mercedes Benz HQ in Germany.

After I prepare my morning picture, I send it out via Twitter, Facebook and Instagram. (You can find all of them on my Instagram feed). This one drew some instant response:

Good point — every industry is subjected to the similar trend of uncertainty.

Since I still had the picture on my laptop and was having my morning coffee, I did a quick revision, to make it more general. “”Companies that don’t yet exist will build products that are not yet conceived, based on ideas that have yet been generated, using materials not yet invented, with manufacturing methods that have not yet been conceived..…”

That too got a fast response, with a number of shares  – but one curmudgeonly fellow decided to take a few shots:

So I tweeted back.  “Geesh you are in a bad mood. Cheer yourself up. The type of thinking is real.” I linked to a quote from Tesla Motors on their unique experience with the Model 3. It somewhat parallels my thinking.

I really should know better.

 

Futures-babble? Sure. Let’s check the assumptions and deconstruct my quote from a historical perspective to put this type of future-babble in perspective:

  • companies that don’t yet exist: Netflix, AirBNB, Uber are the easy ones. We’re seeing a lot of existing ones disappear. The entire history of business involves companies that come into industries, change it, do something new, and upset the balance.
  • products not yet conceived. Really? CD’s, DVD’s, drones, curved skis…. isn’t the whole human experience about conceiving new products?
  • ideas not yet generated. Um, iPads? Didn’t someone invent the concept of a car?
  • materials not yet invented. Velcro, folks. I actually just did a talk for the senior leadership team of Arconic — a new spinoff of the aluminum giant Alcoa. I can tell you that capitalizing on the rapid emergence of new materials based on advanced science is very much on their mind. Should I tell them that maybe it’s just future-babble?
  • manufacturing methodologies not yet conceived. Additive, 3DPrinted manufacturing? Build to demand manufacturing models? Mass customization? Rapid prototyping and SmartThings? Seems we have had a constant stream of new methodologies and capabilities.

I always find it fascinating when curmudgeons jump out and undertake critic-babble.

My quotes stand on their own. I don’t see anything the least bit wrong with them. They will become true, over and over and over again.

Challenge yourself to align to a future that is not yet invented, but in fact, is being invented all around you. Listen to the future-babble. Watch for all the signs and trends that are changing everything – faster. Refuse complacency.

It might make a difference in how you approach things.

Todays’ photo was another one taken during my keynote for Godiva/McVitie’s/Ulker in London, UK, all operating under the new company name of Pladis.

The fact that Einstein is in there is great; I often use his observation that “insanity is doing the same thing over and over again, and expecting a different result each time.” That’s a great quote about innovation!

But that’t not the focus of the quote. The quote is all about the fact that organizations that manage to create a culture in which ideas float freely throughout the organization generally achieve greater success with innovation.

Many of the global leadership events that I am brought into have a specific focus on how to use the power of collaboration to achieve innovation; how to better develop a collaborative culture within the organization; or to discuss the opportunities that history have taught us come from successful collaboration.

Collaboration is one of the “Six C’s of Innovation” which I’ve identified as being crucial to success, the others being curiosity, creativity, change capable, courage and the ability to create excitement every day!

Focus on creating a culture of collaboration — you’ll find it to be one of the most powerful things that you can do!