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This fall, I’m headling a major retail event in Las Vegas – Xcelerate 2017! Details are here.

 

There’s a lot of change underway – and certainly, the Amazon/Whole Foods situation is a wake up call for everyone. I’ve been speaking about the decline and transformation of traditional retail for over 20 years. In the 1990’s, I even wrote a book about e-commerce that was translated into German and Russian, as well as being picked up and distributed by Visa USA to it merchants.

Retailers must scramble to keep up with fast paced change. Maybe that’s why Godiva Chocolates has had me to Europe twice this year for insight on what’s going on.

Here’s the description for my September keynote.

The Disruption and Reinvention of Retail: Aligning to the World of Speed  

It’s hard to discount the speed of change occurring in the world of retail and consumer products. Consider this: E-commerce could be 25% of the retail – grocery and convenience — experience by 2021. Shopper marketing,” which combines location intelligence, mobile technology and in-store display technology for a new form of in-store promotion, continues to move forward. Mobile payment involving Apple Pay and disappearance of the cash-register, providing opportunity and challenge with loyalty, infrastructure and disruption. Then there is Amazon Alexa, AI and shopping bots! Simply talk and products are added to your shopping cart, and delivered within an hour! Let’s not stop — there’s also the rapid installation of “click and collect” infrastructure (i.e. an online purchase, with same day pickup at a retail location). And last but not least, the arrival of active, intelligent packaging and intelligent (“Internet of Things”) products, collapsing product life-cycles, rapid product obsolescence and the implications on inventory and supply chain!

We are going to see more change in the world of retail in the next 5 year than we have seen in the last 100. Savvy brands, retailers, shopping mall and retail infrastructure companies are working to understand these trends, and what they need to do from an innovation perspective to turn them from challenge to opportunity.  Futurist Jim Carroll will help us to understand the tsunami of change sweeping retail.

When the GAP went looking for a trends and innovation expert to speak to a small, intimate group of senior executives, they chose Jim Carroll. He has been the keynote speaker for some of the largest retail conferences in the world, with audiences of up to 7,000 people in Las Vegas, including Consumer Goods Technology Business & Technology Leadership Conference • Subway • Multi-Unit Franchise Conference Las Vegas • Produce Marketing Association Fresh Summit • Consumer Electronics Association CEO Summit • Retail Value Chain Federation • Yum! Brands (KFC, Taco Bell, Pizza Hut) Global Leadership Conference • Burger King Global Franchise Meeting • VIBE (Very Important Beverage Executives) Summit • Manufacturing Jewelers Suppliers of America • National Home Furnishings Association • Do It Best Corporation • US Department of Defence Commissary Agency • Readers Digest Food & Entertainment Group Branding/Retail Summit • Professional Retail Store Maintenance Association • National Association of Truck Stop Operators • Convenience U annual conference • Point of Purchase Advertising International Association • Chain Drug Store Association of Canada • Canadian Council of Grocery Distributors • Canadian Federation of Independent Grocers

 

I spent the morning yesterday with the Board of Directors of a multi-billion dollar credit union, taking a good hard look at the trends sweeping the financial services space. They know that disruption is real, and that it is happening now.

And disruption is everywhere: every business, and every industry is  being redefined at blinding speed by technology, globalization, the rapid emergence of new competitors, new forms of collaborative global R&D, and countless other challenges.


The speed with which these changes occur are now being increasingly driven by he arrival of a younger, more entrepreneurial generation; a group that seems determined to change the world to reflect their ideas and concept of opportunity. They’ve grown up networked, wired, and are collaborative in ways that no previous generation seems to be.

And therein lies the challenge.

Most organizations are bound up in traditions, process, certain defined ways of doing things — rules — that have helped them succeed in the past. Over time, they have developed a corporate culture which might have worked at the slower paced world of the past — but now has them on the sick-bed, suffering from an organizational sclerosis that clogs up their ability to try to do anything new.

Those very things which worked for them in the past might be the anchors that could now hold them back as the future rushes at them with ever increasing speed.

They are being challenged in a fundamental way by those who think big, and by some really big, transformative trends.

How to cope with accelerating change?  Think big, start small and scale fast!

I’m doing many keynotes in which I outline the major trends and opportunities that come from “thinking big, starting small, and scaling fast,” by addressing some of the fundamental changes that are underway.

1. Entire industries are going “upside down”

One thing you need to know is this: entire industries are being flipped on their back by some pretty big trends.

Consider the world of health care. Essentially, today, it’s a system in which we fix people after they become sick. You come down with some type of medical condition; your doctor does a diagnosis, and a form of treatment is put in place. That’s overly simplifying things, but essentially that is how it works.

Yet that is going to change in a pretty fundamental way with genomic, or DNA based medicine. It takes us into a world in which we can more easily understand what health conditions are you susceptible or at risk for throughout your life. It moves us from a world in which we fix you after you are sick — to one in which we know what you are likely to become sick with, and come up with a course of action before things go wrong. That’s a pretty BIG and pretty fundamental change. I like to say that the system is going “upside down.”

So it is with the automotive and transport industry. One day, most people drove their own cars. One day in the future, cars will do much of the driving on their own. That’s a pretty change — sort of the reverse, or upside-down, from how it use to be.

Or think about education: at one time, most people went to the place where education is delivered. But with the massive explosion of connectivity and new education delivery methods involving technology, an increasing number of people are in a situation where education is delivered to them. That’s upside down too!

You can go through any industry and see similar signs. That’s a lot of opportunity for big change.

2. Moore’s law – everywhere!

Another big trend that is driving a lot of change comes about as technology takes over the rate of change in the industry.

Going forward, every single industry, from health care to agriculture to insurance and banking, will find out that change will start to come at the speed of Moore’s law — a speed of change that is MUCH faster than they are used too. (Remember, Moore’s law explains that roughly, the processing power of a computer chip doubles every 18 months while its cost cuts in half. It provides for the pretty extreme exponential growth curve we see with a lot of consumer and computer technology today.)

Back to health care. We know that genomic medicine is moving us from a world in which we fix people after they are sick – to one where we know what they will likely become sick with as a result of DNA testing. But now kick in the impact of Moore’s law, as Silicon Valley takes over the pace of development of the genomic sequencing machines. It took $3 billion to sequence the first genome, which by 2009 had dropped to $100,000. It’s said that by mid-summer, the cost had dropped to under $10,000, and by the end of the year, $1,000. In just a few years, you’ll be able to go to a local Source by Circuit City and buy a little $5 genomic sequencer – and one day, such a device will cost just a few pennies.

The collapsing cost and increasing sophistication of these machines portends a revolution in the world of health care. Similar trends are occurring elsewhere – in every single industry, we know one thing: that Moore’s law rules!

3. Loss of the control of the pace of innovation

What happens when Moore’s law appears in every industry? Accelerating change, and massive business model disruption as staid, slow moving organizations struggle to keep up with faster paced technology upstarts.

Consider the world of car insurance — we are witnessing a flood of GPS based driver monitoring technologies that measure your speed, acceleration and whether you are stopping at all the stop signs. Show good driving behaviour, and you’ll get a rebate on your insurance. It’s happening in banking, with the the imminent emergence of the digital wallet and the trend in which your cell phone becomes a credit card.

In both cases, large, stodgy, slow insurance companies and banks that move like molasses will have to struggle to fine tune their ability to innovate and keep up : they’re not used to working at the same fast pace as technology companies.

Not only that, while they work to get their innovation agenda on track, they’ll realize with horror that its really hard to compete with companies like Google, PayPal, Facebook, and Apple — all of whom compete at the speed of light.

It should make for lots of fun!

4.  “Follow the leader” business methodologies

We’re also witnessing the more rapid emergence of new ways of doing business, and it’s leading us to a time in which companies have to instantly be able to copy any move by their competition – or risk falling behind.

For example, think about what is going on in retail, with one major trend defining the future: the Apple checkout process. Given what they’ve done, it seems to be all of a sudden, cash registers seemed to become obsolete. And if you take a look around, you’ll notice a trend in which a lot of other retailers are scrambling to duplicate the process, trying to link themselves to the cool Apple cachet.

That’s the new reality in the world of business — pacesetters today can swiftly and suddenly change the pace and structure of an industry, and other competitors have to scramble to keep up.  Consider this scenario: Amazon announces a same day delivery in some major centres. Google and Walmart almost immediately jump on board. And in just a short time, retailers in every major city are going to have be able to play the same game!

Fast format change, instant business model implementation, rapid fire strategic moves. That’s the new reality for business, and it’s the innovators who will adapt.

5. All interaction — all the time!

If there is one other major trend that is defining the world of retail and shopping, take a look at all the big television screens scattered all over the store! We’re entering the era of constant video bombardment in the retail space. How fast is the trend towards constant interaction evolving? Consider the comments by

Ron Boire, the new Chief Marketing Officer for Sears in the US (and former chief executive of Brookstone Inc.): “My focus will really be on creating more and better theatre in the stores.”

We are going to see a linking of this ‘in-store theatre’ with our mobile devices and our social networking relationships. Our Facebook app for a store brand (or the fact we’ve ‘liked’ the brand) will know we’re in the store, causing a a customized commercial to run, offering us a personalized product promotion with a  hefty discount. This type of scenario will be here faster than you think!

6. Products reinvented

Smart entrepreneurs have long realized something that few others have clued into : the future of products is all about enhancement through intelligence and connectivity. Nail those two aspects, and you suddenly sell an old product at significantly higher new prices.

Consider the NEST Learning Thermostat. It’s design is uber-cutting edge, and was in fact dreamed up by one of the key designers of the iPad. It looks cool, it’s smart, connected, and there’s an App for that! Then there is a Phillips Hue Smart LED Lightbulb, a $69 light bulb that is uber-smart, connected, and can be controlled from your mobile device. Both are sold at the Apple store!

Or take a look at the Whitings Wi-Fi Body Scale. Splash a bit of design onto the concept of a home weigh scale, build it with connectivity, link it to some cool online graphs and you’ve got a device that will take your daily weight, BMI and body-fat-mass tracking into a real motivational tool.  Where is it sold? Why, at the Apple store too!

Do you notice a trend here?

7. Careers reinvented

For those who that the post-2008 North American recovery from the recession was slow, here’s an open secret: there was a significant economic recovery underway for quite some time, as companies in every sector ranging from manufacturing to agriculture worked hard to reinvent themselves. It just didn’t involve a lot of new jobs, because the knowledge required to do a new job in today’s economy is pretty complex. We’ve moved quickly from the economy of menial, brute force jobs to new careers that require a lot of high level skill. The trend has been underway for a long, long time.

Consider the North American manufacturing sector, a true renaissance industry if there ever was one! Smart engineers at a wide variety of manufacturing organizations have transformed process to such a degree, and involved the use of such sophisticated robotic technology, that the economic recovery in this sector involves workers who have to master a lot of new knowledge. One client observed of their manufacturing staff: “The education level of our workforce has increased so much….The machinists in this industry do trigonometry in their heads.”

Similar skills transitions are underway in a wide variety of other industries….

8. The Rise of the Small over Incumbents

We are living in the era that involves the end of incumbency. Companies aren’t assured that they will own the marketplace and industry they operate within because of past success ; they’ll have to continually re-prove themselves through innovation.

Consider Square, the small little device that lets your iPhone become a credit card. What a fascinating little concept that has such big potential for disruption. And it’s a case where once again, small little upstarts are causing turmoil, disruption and competitive challenge in larger industries — and often times, the incumbents are too slow to react.

Anyone who has ever tried to get a Merchant Account from Visa, MasterCard or American Express in order to accept credit cards knows that it is likely trying to pull teeth from a pen – many folks just give up in exasperation. Square, on the other hand, will send you this little device for free (or you can pick one up at the Apple Store.) Link it to your bank account, and you’re in business.

So while credit card companies have been trying to figure out the complexities of the future of their industry, a small little company comes along and just does something magical! No complexities, no challenges, no problems.

* * * *
There are people who are making big bold bets, big bold decisions, who are going to change the world and who are going to do things differently.” That phrase was from my opening keynote for the Accenture International Utilities and Energy Conference in San Francisco some years back.

It’s a good sentiment, and is a good way to think about the idea of ‘thinking big.’

Back in 2006, I keynoted the Society of Cable Telecom Engineers at their annual conference in Tampa. At the time, YouTube was only just beginning to have an impact, and social networking was still in a nascent stage. It was January — Twitter wasn’t even around!

My job was to alert them that forthcoming trends would mean that they would be  faced with the need to accelerate the bandwidth on their networks. I spoke to the trends I predicted in my book of 1999, Light Bulbs to Yottabits, which took a look at the forthcoming world of online video.


My job, as opening keynote, was to get them in the right, innovative frame of mind to deal with an upcoming tsunami of change.

I ended up writing an article for Broadband Magazine, on my keynote theme, Are We Thinking “Fast” Enough? I recently dug the article out the other day with respect to another upcoming talk within the industry.

It still makes for good reading today, starting with the observation that “in this era in which new developments and technology are coming to the market faster than ever before, everyone must become an innovator, whether it be with new business models, skills partnerships or customer solutions.”

Some of the key points I raised are even more critical today:

  • Innovation has moved from the corporate to the collective, a trend that is causing absolutely furious rates of discovery.
  • This rate of scientific advance is such that a world of yottabits and zetabits is going to arrive faster than you might think,
  • Things are happening so fast that some industries are beginning
    to witness the end of the concept of the product life-cycle
  • Rapid innovation and technology development means that new competitors can now come into a marketplace and cause fundamental, significant and long lasting change at the drop of a hat
  • Rapidly evolving technology is resulting in an increasing shortage of critical skills

Run through that list, and ask yourself if that is your industry situation today.

Read the full article below.

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Credit Union Magazine just ran a great article on my keynote yesterday in Las Vegas for Drive 17, the annual conference from CU Direct on trends in the automotive lending space for credit unions.

Self-driving cars, drone technology, Apple Watch, and even FaceTime.

It’s technology we see depicted in “The Jetsons,” a cartoon from 1962 that depicted the life of a futuristic family. But we’re already seeing much of the technology today, more than 40 years before the cartoon takes place in 2062.

It’s staggering to think how quickly the world around us is changing,” says innovator and futurist Jim Carroll, who addressed CU Direct’s Drive 17 Conference Wednesday in Las Vegas.

The technology in The Jetsons is just another reminder that credit unions need to innovate and not only develop new products, but also transform to keep up with the speed of change, Carroll says.

Given the fast pace of change, more than 80% of conference attendees believe their current business model will not stay the same in the next 10 years due to the significant disruption.

We need to deal with the innovation killers which hold us back from pursuing the opportunities of the future. The future is coming at us with a greater intensity and great speed,” Carroll says. “We need to think big, start small, and scale fast.

Carroll offers credit unions five strategies for successful innovation:

1. Think big

Innovators need to make big, bold decisions to be transformative. This is the only way credit unions will be able to counter the impacts that disrupters, such as fintech companies, have, Carroll says.

Think of Tesla, Carroll says, which has transformed the auto industry by manufacturing vehicles on demand and have placed their dealerships in retail shopping areas rather than in stand-alone structures. Some 400,000 people have signed up for these vehicles, he adds.

2. Presume that everything will speed up

Credit unions are not the only industry struggling with the speed of technology.

Technology is rapidly changing in vehicles, says Carroll, who believes Siri or Alexa buttons, augmented reality screens, vehicle-to-vehicle communication, and payment technology embedded in the dashboard may be features in vehicles by 2020.

For credit unions, think about how biometric scans can be used at ATMs.

3. Align to Moore’s Law of innovation

This law says the processing power of a computer chip doubles every 18 months. Technology is constantly changing and is becoming embedded in more items, such as garage doors, ceiling fans, and even grills, Carroll says.

Hyperconnectivity is becoming the rule.

Credit unions need to be aware of the expectations members have for personalization, their use of technology, and a desire for real-time support or interaction when needed.

You need to be prepared to innovate quickly,” he says.

4. Align changing business models and consumer behavior

Mobile devices have a huge influence on people’s purchasing and financing decisions. Research shows the average consumer scans 12 feet of shelf space in a second, and 80% would leave a store if they must wait more than five minutes to pay.

Determine ways to grab your members’ attention and provide solutions faster, in addition to providing a way for members to interact online, Carroll says.

5. Realign to the impact of generations

Recognize how younger generations live their lives. Don’t cling to a routine or process just because that’s the way your credit union has always operated.

Millennials, for example, have been weaned on technology, speed, and innovation, and are open to transformations and changes that take this into account, Carroll says.

 

Half of the events I do as a futurist and innovation expert are spent at corporate leadership events. I’m frequently engaged by a CEO or other senior executive for a global Fortune 1000 company to come in and challenge their team as to how to align to a fast paced, disruptive future. After all, the reality is that speed is a new success metric.

There’s a lot of work and customization that goes into each and every talk — just last week, I met with 20 executives in the nuclear industry, and spent a lot of time updating myself as to trends in the energy and nuclear sector so that I could guide and challenge their thinking in a powerful way.

While researching and preparing, or while delivering my insight, I’ve noticed an increasing number of organizations are seeking to set their innovation energies on fire by encouraging their younger, interactive generation to explore opportunities for the digital, disruptive future through what I’ve come to call an Xbox room!

Why? Because this generation gets-it, knows how to innovate, and is the most powerful force for change in our world today. Consider the reality:

  • half of the global population is under the age of 25
  • we know they are globally wired, entrepreneurial, collaborative, and change oriented
  • and they are now now driving rapid business model change, and industry transformation as they move into executive positions

With that reality, organizations are realizing they should allow this generation to light their creative energies on fire, even if they aren’t sure as to what they might do or where their efforts might go!

The idea is to set them up with an innovation facility by which they can explore and accelerate the adoption of leading digital tools throughout the organization that can accelerate innovation efforts, provide for better collaboration and so much more.

Case in point: I spent some time in St. Louis with Amsted Rail: they manufacture the ‘bogies’ which are the wheel-undercarriage assemblies found on railcars. It was a thrill for my wife and I to have a tour of their manufacturing facility before my talk to see what they are doing to realign themselves to opportunities for innovation in manufacturing.

And the tour included what they call their iLab — or, what I would call for the fun of it, an Xbox room! In this facility, they are continually examining a variety of ideas as to how to continue to move the organization forward. This includes exploring a variety of ideas and technologies, including:

  • state of the art brainstorming centres to facilitate ideas colliding from all corners of our company
  • real-time employee collaboration tools across geographically diverse sites (to promote “a collision of ideas”)
  • how to use connected SMART Boards to simultaneously write/draw/share over any application using “digital ink”
  • 3D scanning/modelling systems to enhance product R&D and quality capabilities
  • advanced tensile testing techniques for enhanced product strength & durability

I had a chance to chat with the young fellows in the Xbox room — and listen to their ideas. It’s obvious its a rocket engine for innovative thinking!

That’s but one example: the more I witness what organizations are doing to accelerate innovation, the more I discover some sort of ‘Xbox room.’ I recently keynoted a major conference on the future of trucking in Phoenix.

While on stage, I spoke about a company in Winnipeg, Canada — Bison Trucking. They’ve set up a facility to encourage younger staff to explore how to align the fast pace of technological change in trucking to opportunities for digital technologies — read an extensive blog post about their efforts in the post Trend: In Trucking, Aircraft Control Towers Are the New Offices.

There’s plenty of others – Xbox rooms seem to be springing up everywhere!

Here’s what you need to think about:

  • you should set up a digital facility with all kinds of ‘toys’ relevant to your industry, and set the creative energies of a group of young staff free to explore
  • don’t set any specific goals, objectives or deliverables on the project — simply set it free to explore!
  • explain the purpose and mission of the group to the rest of the organization, and encourage them to bring unique problems to the group

Go ahead – make an Xbox room!

 

 

This one is from a stage in New Orleans. The story itself is simple and to the point.

In my list of global clients, I encounter far too many people and leaders who subscribe to the idea that if they are going to do something, they need to do it absolutely perfectly the first time around.

In my view, this doesn’t fit within the fast economy of today. Take a look around at successful innovators, and they are willing to do something fast, see how it worked, and try again. Obviously quality and risk issues come into play.

The best way is to understand how manufacturing is changing with 3D printing. We now have the ability to conceive product, design them, build them, test them, and then re-conceive and re-design and re-deploy. It’s become an iterative process instead of a final step process. That type of innovation thinking needs to come to every process and every industry.

A few months ago, I opened this conference with a resounding call to action — there are tremendous opportunities to reinvent and transform manufacturing in North America through advanced methodologies, automation, IoT (Internet of Things) factory digitization, additive manufacturing and more!

It’s captured in my blog post, Trend: Why Manufacturing Needs to Reinvent Itself, Fast! That post is a must read for anyone who wants to understand the reality of what manufacturing needs to do today to compete on a world stage.

500 people showed up for the conference in Philly!! This was typical of the many manufacturing keynotes I did last year – I had 3,000 in Chicago, and hundreds more at various other small and regional events in the sector.

There is a passion and purpose by senior executives throughout the industry, and a hunger for knowledge, on how to re-compete on the world stage, with real innovation, as opposed to “wishful thinking innovation.”

Have a watch — and listen to the folks in the room. Share this video!

Here’s my favourite quote from 2016.

It comes from Tesla Motors, and hence, Elon Musk, in a SEC filing on August 5th, having to do with the Tesla Model 3.

A car that does not yet exist, but which 400, 000 people bought into the idea of (I was one of them!)

We have no experience to date in manufacturing vehicles at the high volumes that we anticipate for Model 3, and to be successful, we will need to develop efficient, automated, low-cost manufacturing capabilities, processes, and supply chains necessary to support such volumes.”

An absolutely fascinating statement if you think about it.

Essentially, we’ve never done this before, but we are going to certainly try!

2017 will be about seeing if Tesla can pull off this bold move. Whatever the case may be, that type of thinking should be oxygen to the ears of anyone focused on disruption and innovation!

I spoke about this on stage for a manufacturing conference in front of a few thousand people in May of this year. Disruption was, perhaps, THE word of 2016. I still find a lot of people don’t really understand what it means, but this video clip puts it into perspective.

Some people really don’t understand what a unique career a futurist like me has. Every once in a while, I pinch myself, and feel so lucky to have a remarkable opportunity to change the lives of so many people!

As so as 2016 draws to a close, it’s  a fun time to have a look back at some of the events I was invited to participate in as an opening or closing keynote speaker. It was a big year — I’ve been on stage now for close to 25 years, and adding it up, I figure I’ve spoken to well over 2 million people, with the 50,000 from this year putting me over that magic number.

Below you’ll find my ‘top-10’ list of some of my favourite memories from the year!

1. PGA Merchandise Show, Orlando

It’s not often you get invited in to open one of the most prestigious events in the world of golf, let along the world of sports. But there I found myself in January, opening this event. I was on stage after Lee Trevino and David Leadbetter, and then Bubba Watson was on stage after me! I spoke about the new opportunities that fast moving technology trends were bringing to the world’s largest working sport. It was a repeat engagement for the PGA – they previously had me in a few years to open their AGM.

2. New York Life, New York

This was my final event of the year, just two days ago, and it was just plain fun! It was an end of year “town hall”, and the organization wanted an upbeat, optimistic view of the future. (Not surprising, given that so much went on during 2016!) . It was sort of a launch event for my newest keynote theme, The Jetsons’ Have Arrived 50 Years Early : What Are YOU Going to Do About It? Based on the vibes in the room, this is going to be a SMASH HIT topic into 2017!

3. QAD Explore, Chicago

A massive manufacturing oriented conference for this major software company operating in this space. There are two views of manufacturing in the US – the political wish, and the reality of what is occurring on the ground. This audience of 4,000 was eager to discover how the industry is busy reinventing and transforming itself for the 21st century, through digitization, robotics, 3D printing, and more. Based on what I heard and saw, that trend is well underway.

4. Philadelphia Manufacturing Summit

Another manufacturing themed event; this one with 500 manufacturing execs from throughout the region. There was a palpable buzz in the room — it was another event that affirmed to me that there is just so much innovation occurring in the industry, it can be staggering.

5. Amsted Rail, St. Louis

This wasn’t a big event, but it really hit me at an emotional level. This was an internal leadership meeting; this organization is a manufacturer in the rail industry. My wife and I had the opportunity for a factory tour before my keynote; with that, and the additional planning calls well in advance of the event, I encountered an organization that seems to be enthused with the idea of reinvention through innovation in the heartland. Eveyrone from the leadership on down seemed to have one overriding belief — if we think we can do it, we can. If there is hope for manufacturing in the US, it’s to be found in this remarkable organization!

6. Volvo/ Mac Trucks, Greensboro, NC

A repeat engagement for this organization — in this case, an internal leadership meeting, whereas the first one was for dealers. Self-driving vehicles, autonomous technologies, intelligent highway infrastructure, prognostic diagnostics — the talk covered the gamut of trends occurring in the automotive space. I’m doing many events around the self-driving car theme and the revolution occurring in transportation, with several gigs already confirmed well into 2017.

7. American Concrete Institute, Philadelphia

I drove my family crazy with the lead-up to this keynote. It would take a lot of hard work. My keynote would require a solid foundation, and my message would take some time to settle. (They told me to stop it with the concrete jokes soon enough.) This was the first time this organization had a keynote speaker to open their conference, and it was obvious that there was some concern about bringing in an outsider to launch the event! That changed fast — feedback had me hitting a huge home run, with subsequent coverage in American Concrete Magazine and elsewhere. In this shot, I’m talking about how quickly the concept of 3D printing with concrete is becoming a reality.

8. Manufacturing in America Summt, Detroit

Wow, manufacturing was hot this year! This one was in the midst of the automotive sector in the US, and I brought my message of acceleration, velocity and Moore’s Law, combined with the self-driving juggernaut of change, to the heart of the industry.

9. Phillips Medical Devices, Pittsburgh

Bio-connected medical devices, the virtualization of healthcare, big data and analytics — two events for this group focused on the massive, transformative opportunities occurring in the industry. I didn’t have a photo from this one, other than this wonderful picture of my wife and I at the innovation awards dinner I hosted for the client the night before my main talk. I am truly blessed that she accompanies me on all of my travels! Road life can be a lonely life, and instead, this has turned it all into a marvellous adventure!

10. PowderMet 2016, Boston

Accelerating science, the rapid emergence of new advanced materials, the reinvention of business models, new chemical compounds. A science heavy keynote for a science heavy audience! One of several events in Boston through the year.

 

There were so many other events through the year that were equally great to participate in, and I’ll continue with another blog post.

2 million people. Lives changed. Opportunities to help to shape the world. I have a fascinating job!

An operation like this doesn’t happen by chance. There’s a loving family in the background — my wife, business and office partner of 25 years, Christa, who accompanies me on all my trips! My two sons, Willie and Thomas, 23 and 21, who’ve grown up with a dad who has the strangest job they’ve ever known. All of whom have continued to show me unconditional love and support through the years — and particularly this year. Ahh, the rigours of the road!

Stay tuned for 2017!

As the wild year of 2016 draws to a close, and 2017 arrives, what can you expect in the coming year?  Rather than a list of predictions for 2017, let’s simply focus on some of the words and phrases that will become a bigger part of your life next year and years beyond.

The big phase for 2017? “Destructive, impulsive unpredictability.” Get used to it: and align your strategies, capabilities, skill sets and business plans to deal with this reality as it comes about. It will happen a lot — and a new kind of volatility will be the new normal. I think the early stock-market driven euphoria will prove to be just that…..

Beyond that, what can you expect? Accelerated change! If you do anything in 2017, expand your mind and learn about the things that you don’t know. After all, “you don’t know what you don’t know, until you try and do something you’ve never done before. Then you know!

Here are some of the phrases that indicate what I’m watching carefully in 2017, and advising my global blue chip clients on. Watch this space in 2017, since I’ll be certain to be speaking, writing and blogging about them.

  • smart buildings
  • robotic hype cycles
  • scientific exponentiation
  • virtualized hospitals
  • intelligent infrastructure
  • vertical farming
  • connected energy
  • prognostic diagnostic maintenance
  • extended experience partnerships
  • predictive loss mangement
  • shared mobility
  • generational velocity
  • yottabit pipelines
  • small prototyping
  • magnified cynicism
  • diversity of ideas
  • sketch to scale
  • hypecycle divergence
  • crowd-thinking
  • accelerated disruption
  • digital garage innovation
  • mind-into-matter manufacturing
  • upside down idea generation
  • innovation inertia
  • experiential capital
  • iterative innovation
  • avoidance failures
  • predictive storytelling
  • bionic construction methodologies
  • 4d printing
  • end of runway manufacturing

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