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Another article on a recent keynote I did on the future of manufacturing; in this case, from The Fabricator, the publication for the Fabricators and Manufacturers Association.

A chat with futurist Jim Carroll indicates that fabricators should be open to embracing technological possibilities or risk being left behind.

At one time you needed a room of skilled craftsmen just to make even a simple prototype. Tomorrow it might all be done by the design engineers themselves in hours instead of days because of advanced 3-D modeling software and virtual reality technology.

In helping out with some editorial preparation for The FABRICATOR’s sister magazine, Canadian Metalworking, I had the opportunity to chat with futurist Jim Carroll. (He gave the opening keynote address for the Canadian Manufacturing Technology Show on Sept. 25.) Conversations with such industry and societal observers are always interesting because they take the time to consider what may be possible in the years to come while others have their heads buried in the drudgery of everyday life. My talk with Carroll was no different, and the following three conversation highlights only promise to make those that are technology-averse even more nervous about the future.

Virtual workers come to the rescue. In speaking about the advanced skills needed in modern manufacturing and the dearth of young folks interested in pursuing these types of vocational careers, Carroll mentioned how virtual technologies may be able to fill that gap.

First, he discussed how he has attended vocational skills development programs, like SkillsUSA, all over the world. In fact, he made a point to reference a program in Brazil where at least 1,700 students competing in 75 categories gathered to demonstrate their advanced skills, which included welding. Second, he described how he saw people demonstrating virtual welding systems, where a dummy welding torch follows a path and advanced sensors and software replicate the welding environment even when there is no live arc. He theorized that it won’t be too long before a welder and his equipment in Brazil can be hooked up to the internet and linked to some sort of automated arm at a shop in the U.S. The overseas shop that once threatened to steal U.S. jobs because of low labor rates now has become a valuable source of hard-to-find labor.

To illustrate how this type of technology is not as far off as you might think, Carroll referenced an Audi prototype delivery truck that can be driven by someone back in the office. (There’s a reason the truck has no windows!) In fact, that truck might be in Germany and driven by someone in India.

Product development is reinvented. At one time you needed a room of skilled craftsmen just to make even a simple prototype. Tomorrow it might all be done by the design engineers themselves in hours instead of days because of advanced 3-D modeling software and virtual reality technology.

Carroll described how Amsted Rail, a company involved in manufacturing components for railcars, which is not something normally associated with cutting-edge manufacturing, is combining video game-playing engineers and virtual reality to redefine rapid prototyping. These engineers are thrown into “Xbox” rooms, as the company calls them, to discover the best ways to combine old-school components, such as axles and wheels, with new devices such as energy management systems in next-generation undercarriage assemblies for railcars. In this environment, major design mistakes are easily forgiven, and winning designs can be fast-tracked into production.

New developments in railcar components that help to save fuel and boost reliability keep the customers coming back to buy better products. Fabricators can appreciate how that might help them to secure their place as a valued supplier, which means long-term business relationships in many instances.

The material of tomorrow may be a lot different than it is today. The development of metal alloys is nothing new. Fabricators have been wrestling with armor plate and high-strength steels at the press brake for years. But fabricator swon’t necessarily be working with these new materials in the same way because parts won’t need to be bent or cut. They will be 3-D printed.

Already aerospace companies Boeing and Airbus are seeing 3-D printed parts that are 40 percent lighter than the traditional machined or fabricated assemblies that they are replacing, according to Carroll. Because these metal components are printed layer by layer, a designer can render complex designs that can’t be duplicated in any other way.

Carroll said that new performance capabilities are possible as material scientists create new metal materials. Imagine being able to have two layers of metals seamlessly joined together when it was previously very difficult to join those materials using traditional welding technologies.

Fabricators that may not want to jump into additive manufacturing at the moment shouldn’t fear, Carroll said. Like other manufacturing service providers, companies offering 3-D printing services will start to dot the landscape. They can specialize while fabricators focus on what they do best—at least until they decide to do 3-D printing.

“The fascinating thing is that the future is going to unfold whether we like it or not, and it’s better if we align ourselves to it as an opportunity instead of opposing it and wishing it will go away,” Carroll said.

The folks at New Equipment Digest interviewed me a few weeks back for an article on manufacturing,  ahead of a major keynote I had earlier this month.

 

You’ll have a 50-year old guy or lady in the factory, and you bring these tools to help streamline processes and they say, “Oh my God! This is terrible that can take my job away. I’m done; I’m toast.” And somebody in their 20’s is going to say, “cool.” It’s a much more agile workforce, much more willing to try new things.

It’s but one talk I do in this sector; on Monday, I’ll headline the International Asset Management Council on future manufacturing trends. They’re the folks from Fortune 1000 organizations who make the decisions on where to locate future factories, logistics locations and supply chain investments.

INDUSTRY TRENDS
Futurist Says “Fast & Furious” Changes Coming to Manufacturing

Forget your Magic 8-Ball or fancy-schmancy predictive analytics. Futurist Jim Carroll knows what lies ahead for manufacturing and technology, and we have the scoop for you here. Bet you didn’t see that coming.
John Hitch | Sep 21, 2017

Jim Carroll, a former accountant and current author/corporate speaker, is confident he knows what’s going to happen in the world of manufacturing. And the world renowned Canadian futurist doesn’t need a flux capacitor or any other sci-fi MacGuffin to make bold claims in front of millions about what technologies they need to adopt now, and what the world will look like for our children after we’re rocketed to our Martian retirement homes — where our corpses will no doubt be used as fertilizer for space yams. (You’re welcome, Elon.)

No, Carroll’s trick is to absorb as much knowledge about technology’s past and present, and combine that with critical thinking to make educate guesses on its future for NASA, GE, Lockheed Martin, and dozens of other global tech leaders. It’s not as salacious as predicting robots will take our jobs and spouses, but the accomplished author has a track record for getting things right. He’s the opening keynote speaker for the Canadian Manufacturing Technology Show in Toronto on Sep. 25, and he recently found some time for us.

NED: Why did you become a futurist and how does a person go about becoming one?
Jim Carroll: I’m actually a C.P.A. by background. You know from ’79 to ’89 I was with predecessor firms of KPMG and Ernst & Young. I was probably one of the first 1,000 guys in the world on the Internet and I wrote 34 book about the Internet in the ’90s that sold a million books. That got me out there talking about future trends and what comes next. So much of the future is about technology and connectivity and it just sort of morphed into this broader thing of overall trends and innovation.

NED: What can you say was the first future prediction that you had?
JC: Probably the Internet of Things. I can go back to articles I was writing in 1993-94, that this world in which every device that was a part of our daily life is becoming connected to the big global machine known as the Internet. I was absolutely bang-on on. A lot of that is still coming true.

NED: What you see happening with technology and what the world’s going to look like in 10 to 20 years?
JC: We’re in a situation in which companies that do not yet exist will build products not yet conceived using materials not yet invented with maybe manufacturing methodologies that don’t exist fulfilling a customer need we don’t even yet know. That’s the way I view the future.

When I get in front of my audiences, the picture I paint for them is that everything’s on the table, everything is coming out faster and we need to prepare for that. We can make these broad predictions of where we’re going, but one thing is for certain: it’s going to happen faster than we think.

One of my jokes on stage is, “We don’t know where we’re going but we’re making great time.”

NED: What technology would you say should people be right to be a little suspicious of?
JC: The hype du jour is that robots and artificial intelligence are going to take all our jobs and we’ll need a government that gives us a guaranteed income supplement. I wrote a blog post in which I dig out these articles from Popular Mechanics and Popular Science magazines from the 1930s and 1940s that predicted giant robot brains were going to take away our jobs, that machines were going to make us all unemployed. The 1950s and 1960s Reader’s Digest issues I read about had computers that were going to lead to a world in which we’d all be working two hours, day two days a week.

We’re going to have all the leisure time in the 21st century. Well, how’d that work out? There’s a lot of hype and hysteria about robotics and AI right now. No doubt, there’s a real trend, but people are carried away in the hype and hysteria. What they’re not talking about at the same time is that while all these jobs disappear, there’s the emergence of all kinds of new job new careers, new capabilities.

I mean, we used to make horseshoes, now we make tires, and what are we going to make next? The old skills are dead gone. Those jobs aren’t coming back. There’s new jobs, new skills, more advanced skills. And everybody in manufacturing knows that.

NED: Do you ever think about how the next couple generations, raised in age of smartphones and unlimited information age, will deal with all these changes?
JC: I view the world through my kids, who are 22 and 24. They’ve never known a world without the Internet or mobile devices. A one-year-old can walk up to the TV and touch the screen and wonder why it doesn’t respond like an iPad does.

During my speaking engagements, I ask the question, “How many of you, took computer courses that involved COBOL, BASIC, or FORTRAN?” A whole bunch of hands go up. We were freaked out by technology, because we saw the ugly side, while this generation has not. And so I think the defining difference is that they are far more willing to ingest and innovate with and work with new technologies and new ways of doing things. They’re not burdened by the past in the same way that baby boomers are.

They don’t have a hang up that baby boomers have with technology. Behold the The future of manufacturing innovation! Bob Dylan did warn that “the times, they are a changin’.”

NED: How do you think that’s going to translate to the so-called future?
JC: Think about manufacturing and robotics. You’ll have a 50-year old guy or lady in the factory, and you bring these tools to help streamline processes and they say, “Oh my God! This is terrible that can take my job away. I’m done; I’m toast.”

And somebody in their 20’s is going to say, “cool.” It’s a much more agile workforce, much more willing to try new things.

NED: What is one of these new technologies people should adopt now?
JC: The whole trend towards rapid prototyping. I can design something in CAD/ CAM, I can send it to a 3D printing contract manufacturer, get a prototype back to see if that works. If it doesn’t work, redo the blueprints, send it back. Boom, boom. All of a sudden I’ve got this iterative product design methodology. The old methodology was we had to figure out how to design something, commit to a production run, bring it to market.

NED: Is this something that’s going to exponentially improve the future innovations, because we have so many more people that are able to take engineering chances and it’s not costing them as much in terms of time or resources?
JC: The coolest thing I saw in the last 24 hours was Elon Musk putting out this video done to very cool music from all the rocket failures. His tweet essentially said, “This is what it takes to get to a workable product.” They celebrate failure. You look at that and go, “Wow, what a mindset!”

Obviously, for safety, security, supply reasons, quality control, etc., we can’t do that through regular manufacturing, but we can do that with rapid prototyping and 3D printing, iterative design and testing base design and all those types of things.

NED: So what other technology will play a big part in the factories of the future?
JC: I speak a lot with companies about the future of manufacturing and we talk about the Internet of Things. There’s a lot of experimentation and a lot of belief that this is going to take us to a very new and real and different world of digitization of the factory. Where we are right now is real time spotting of production defects with a lot of IoT-based technology through the supply chain in the manufacturing process. But there’s still a lot more yet to come.

There’s the business model change that is coming fast and furious with this very thing called 3discovered.com. And it’s sort of like an Uber for 3D printing. You send me your CAD files and I’ll line you up with a 3D printing manufacturer which can do it.

I think cobots are coming out very quickly. We’re getting away from two-plane robotic capability to six or eight or 10-plane capability and more spatial awareness, because spatial technology is going along at a fast and furious pace. The return of Google Glass with the manufacturing focus. And I was with a welding group doing virtual welding. I think we’re going to witness all kinds of fascinating capabilities there very quickly.

NED: What about securing all this technology? Could that be a real issue, or is that more fear mongering?
JC: No. It’s real. I’ll say two things: Equifax and South Park. Part of the Equifax problem happened because an employee portal as I understand it in Argentina was protected with the default user ID password combination of “admin” and “admin.” Companies don’t put enough senior level prospective on security. That’s number one.

The second thing is you know we’re still in the area that we’re not really thinking through where it takes us. In the South Park season premier that aired the other night, the characters were doing Amazon Echo commands throughout the show and they were ordering products. People were discovering products were being added to their Amazon checkout boxes. They were setting alarms for people at really weird hours in the morning, they were turning up their Nest thermostat to 110°. To me is the most hilarious story ever. No one ever thought about this and here it takes a cartoon to come along and show us this glaring massive security weakness. The issues are huge and I think we’ve really only begun to scratch the surface of what’s going to happen.

NED: If there’s one thing people should know about the future, what is it?
JC: I really try to leave people with this message: Some people see a trend and see a threat. Innovators see the same trend and see an opportunity. There’s a huge opportunity for North American manufacturing to reinvent itself to compete in the world economy. We’re not going to do it by building crazy walls and wishing that the job of the 1950s will come back. It’s all about robotics, 3D printing, and mass customization.

Companies that don’t yet exist, will build products that are not yet conceived, based on ideas not yet invented, with manufacturing methodologies that have not yet been conceived. Are you ready for the new world of disruption?

That’s the reality of manufacturing today, and that will be the focus on my keynote next week when I open the Canadian Manufacturing Technology show in Toronto, Canada.

The reality of our future is found in the quote above, and in this video clip here:

The folks at Canadian MetalWorking/Canadian Fabricating and Welding, reached out to me for an advance look at some of the topics and issues I’ll cover in my talk.

 

Seek Out Opportunities for Innovation
Canadian MetalWorking, September 2017

When reinventing manufacturing, the reality is that manufacturers need to focus on new business models with agility and flexibility while quickly raising up production. If the manufacturing sector in a particular nation wants to be the leader in the industry, it must start to think like a tinkerer economy by accelerating change.

This is the view of futurist Jim Carroll, who espouses the concept that prototyping and concept development will continue to mature in the near future, all while becoming more and more important to the manufacturing sector.

He says by building flexibility into the process, manufacturing companies can bring new technologies and new generations to the market faster than ever before and seeing their profits skyrocket.

Canadian Metalworking caught up with Carroll before his opening keynote speech at CMTS 2017. Here’s what he had to say.

CM: For a small and mid-sized Canadian manufacturing companies, where should they be in terms of technology adoption during this period of Industry 4.0?

Carroll: No. 1 they need to appreciate what is happening out there and be willing to accept that things are changing at a relatively significant speed. Some high-level trends such as robotics, digital factory, and 3-D printing may not be applicable for small industries, but this does not mean that they should not be aware that these trends can affect the future of their industry. Understand what is happening out there and start small.

There are a lot of opportunities out there, for instance, if you take 3-D printing, there are a lot of contract 3-D printing facilities. Last week I was talking about a company that is positioning themselves like the Uber for 3-D printing. If you can conceive a product using your CAM software and ship them the files, they will find a 3-D printer with the [needed] capability and match you up with them so that you can do your prototype. Where 3-D printing is accelerating fairly quickly is in rapid prototyping design.

You might be a 100 person or smaller company, but you can certainly experiment with this technology to figure out what is going on, rather than thinking 3-D printing is something farfetched from science fiction, because it is not. The best thing is to think big, start small, and scale fast.

CM: Some companies are dragging their feet and are not integrating advanced technology into their operations. What sort of warning would you offer up to these manufacturing companies?

Carroll: No matter who you are or what you do, fascinating things are emerging out there regarding these significant trends. So, spend time figuring out what you can utilize today and tomorrow to turn it into an opportunity.

Will the world of manufacturing be fundamentally different in the next five or 10 years? Of course, yes, pushed by the whole issue with jobs skills.

There is no shortage of employment in manufacturing. It’s just that some people don’t have the right skills. For instance, robotics company Genesis Systems, one of the largest robotics manufacturing businesses in Iowa, said to me that it is almost like the typical robotics machine operator in a factory today has to be able to do trigonometry in their heads because it has become so sophisticated.

Brute force, manual routine skills are from the older days. All jobs now require higher level skills. If you are a manufacturer, you have to appreciate what is going on and what it is going to mean regarding the skills you have and the skills you are going to need.

CM: How does the changing pace of technology in a manufacturing environment change the way that these companies maintain and improve their employees’ skills levels?

Carroll: It is generational. There are a lot of baby boomers out there that struggle with technology. Growing up with a punch card, we grew up with a unique relationship with technology. My kids that are 28 and 24 are different, having never seen the world without the Internet. These new generations that are coming to the work force think differently and act differently.

Skills Canada and Skills USA have the initiative to help young people find a career path in skilled trades. Last year I opened their global competition in Saõ Paolo, and they have [hundreds of] kids competing in 75 categories in 400,000 sq. m of space. Advanced welding was among one of the competitions. They have folks who demonstrate virtual welding, how with technology in one room and can theoretically weld from a facility 1,000 miles away. So, get involved with Skills USA or Skills Canada. In the end, it all goes back to understanding what is going on out there and appreciating the acceleration of technology to make a conscious decision to get on board.

CM: Can you provide an example of an organization that is embracing Industry 4.0 and is a good example of manufacturing’s future in North America?

Carroll: I saw this when I was at Amsted Rail in St. Louis, which offers engineered system solutions that combine castings, bearings, wheels, axles, and energy management devices. They always think about what they can do in terms upgrading their technology.

Amsted Rail is frequently bringing new employees from younger generations and set up what they call an “Xboxer,” which means that they let these mid-20s engineers play with all this new technology and figure out how to bring in this new technology into the operation.

CM: Do you feel optimistic about this state of manufacturing in North America given the examples you provided with this mid-sized companies looking at their business at a different way?

Carroll: Things like collaborative robotics, digital factory, and additive are going provide a significant transformation of what manufacturing is. The rest of the world is going to go there, and you are not going to slow down the acceleration of science and the technology. There is a choice, either you get on board, or you don’t.

CM: What technologies do you think manufacturers should be keeping a close eye on?

Carroll: Two things. 3-D printing and accelerated material science will have the most impact in manufacturing for at least the next five years.

3-D printing is moving forward at a furious pace. For instance, there is one coming along called CLIP [continuous liquid interface production], which is almost out of the Transformers movie. Seeing that type of acceleration, what took something like 14 hours before now takes about 6.5 minutes with CLIP technology. Additive is real. It has a huge role now in rapid prototyping and iterative design.

Look at aerospace. Airbus and Boeing have figured out that they can 3-D print and develop parts of planes with a structure that are 40 per cent lighter. From that perspective, companies are starting to see what they can achieve with these fascinating new materials driven by science.

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We’re in the era of ‘connected energy,’ and everything is set to change in pretty dramatic fashion.

That will be the essence of my message when I speak to several hundred energy and water utility executives when I keynote the annual SAP Utilities conference in Huntington Beach, California. It’s great to spend some time with SAP again — I did about a dozen keynotes for them from 2003 to 2007, back in my “What I Learned From Frogs In Texas” days!


The session description reads:

“The future belongs to those who are fast! That’s the mantra of futurist Jim Carroll — and no where has this become a reality faster than in the world of utilities. There is no doubt that the next phase of the world of energy involves the convergence of a variety of trends, each of which is significant on their own, but combined, provide an opportunity for massive disruption — and opportunity. The era of massive hyper-connectivity at an industrial, commercial and residential level as a result of the acceleration of the Internet of things. The rapid advancement of energy science, particularly with battery storage, alternative energy sources and other leading edge technologies. Business model disruption through the fast arrival of technologies that support personal and local energy energy microgrids through backyard wind, solar, biomass and other forms of energy generation. New demand and infrastructure requirements arising from such significant trends as smart cities, self-driving cars and intelligent highway infrastructure. And then there are simple light poles — which are now becoming ‘fitbits for cities’ with embedded environmental sensors, car-charging technologies, Wi-Fi hotspot capability and traffic management technologies! But wait — there’s more! At M.I.T. they are even in the midst of research as to how to grow solar cells from plants! That’s why no less than the Edison Energy Institute has stated that going forward, ““The threats posed to the electric utility industry from disruptive forces, particularly distributed resources, have serious long-term implications for the traditional electric utility business model and investor opportunities.”

The challenges and opportunity in the energy sector are real, and it’s captured pretty accurately in that summary. Need a hint of what is going on? Simply take a look at what is happening with battery storage technology.

Quite simply, we are in a situation in which a centuries old business model – the centralized production of power, distributed one-way through a relatively unintelligent system — is set to change in so many ways.

I’ve spoken at numerous energy conferences through the years, including the global Accenture Energy & Utilities Industry conference. Just a few months ago, I spoke privately to the nuclear division of one of the countries largest energy utilities, literally with 20 nuclear engineers in the room. And a few years back, I was engaged by the CEO of PG&E to do a video on what happens if grassroots power production and micro-grids lead to the disruption of the industry.

 

Stay tuned: I’m sure I’ll have a lot to post, including an overview of why light poles are a harbinger of what’s to come with our connected future!

This fall, I’m headling a major retail event in Las Vegas – Xcelerate 2017! Details are here.

 

There’s a lot of change underway – and certainly, the Amazon/Whole Foods situation is a wake up call for everyone. I’ve been speaking about the decline and transformation of traditional retail for over 20 years. In the 1990’s, I even wrote a book about e-commerce that was translated into German and Russian, as well as being picked up and distributed by Visa USA to it merchants.

Retailers must scramble to keep up with fast paced change. Maybe that’s why Godiva Chocolates has had me to Europe twice this year for insight on what’s going on.

Here’s the description for my September keynote.

The Disruption and Reinvention of Retail: Aligning to the World of Speed  

It’s hard to discount the speed of change occurring in the world of retail and consumer products. Consider this: E-commerce could be 25% of the retail – grocery and convenience — experience by 2021. Shopper marketing,” which combines location intelligence, mobile technology and in-store display technology for a new form of in-store promotion, continues to move forward. Mobile payment involving Apple Pay and disappearance of the cash-register, providing opportunity and challenge with loyalty, infrastructure and disruption. Then there is Amazon Alexa, AI and shopping bots! Simply talk and products are added to your shopping cart, and delivered within an hour! Let’s not stop — there’s also the rapid installation of “click and collect” infrastructure (i.e. an online purchase, with same day pickup at a retail location). And last but not least, the arrival of active, intelligent packaging and intelligent (“Internet of Things”) products, collapsing product life-cycles, rapid product obsolescence and the implications on inventory and supply chain!

We are going to see more change in the world of retail in the next 5 year than we have seen in the last 100. Savvy brands, retailers, shopping mall and retail infrastructure companies are working to understand these trends, and what they need to do from an innovation perspective to turn them from challenge to opportunity.  Futurist Jim Carroll will help us to understand the tsunami of change sweeping retail.

When the GAP went looking for a trends and innovation expert to speak to a small, intimate group of senior executives, they chose Jim Carroll. He has been the keynote speaker for some of the largest retail conferences in the world, with audiences of up to 7,000 people in Las Vegas, including Consumer Goods Technology Business & Technology Leadership Conference • Subway • Multi-Unit Franchise Conference Las Vegas • Produce Marketing Association Fresh Summit • Consumer Electronics Association CEO Summit • Retail Value Chain Federation • Yum! Brands (KFC, Taco Bell, Pizza Hut) Global Leadership Conference • Burger King Global Franchise Meeting • VIBE (Very Important Beverage Executives) Summit • Manufacturing Jewelers Suppliers of America • National Home Furnishings Association • Do It Best Corporation • US Department of Defence Commissary Agency • Readers Digest Food & Entertainment Group Branding/Retail Summit • Professional Retail Store Maintenance Association • National Association of Truck Stop Operators • Convenience U annual conference • Point of Purchase Advertising International Association • Chain Drug Store Association of Canada • Canadian Council of Grocery Distributors • Canadian Federation of Independent Grocers

 

I just had a short talk in an airport with an urban planner; the inevitable question came about as to where I was going, and then, what I do. (In today’s case, I’m going to speak to 250 cattle ranchers about their future….)

So I explained the idea of a futurist, and in order to make it relevant, I came up with a trends scenario for him: “What do we do about zombie cars from an urban planning perspective?”

The essence of the issue is this:

  • one day, we’ll have a lot of self-driving vehicles
  • in that context, there are many communities where people have to pay extra for overnight parking spots, either for their condominium or due to the unique design of the neighbourhood they live in
  • in some communities, these parking spots are expensive — upwards of $500 to $1,000 a month
  • people with self-driving cars will avoid this cost, simply by sending their cars out at 6 or 7pm to drive around the neighbourhood for the night, or to go park at a shopping mall parking lot somewhere
  • everyone will order them back around the same time — say, 6AM
  • and so we will suddenly have to deal with new traffic jams occurring at 6am
  • so the question is, what will an urban planner do to deal with the new challenges coming from zombie cars?
  • Will it be an issue, and how should we manage and plan for it?

Just saying. Just one of many fascinating topics I bring into my keynote, Accelerating the Auto and Trucking Industry in the Era of Self-Driving Vehicles.

A few weeks ago, I was on stage in London, UK, for a global leadership meeting of Pladis — a new entity which includes 3 organizations, including Godiva Chocolates. The picture was from that presentation, and presents the futuristic push-button kitchen of the future from The Jetson’s.

Part of my talk focused on the impact of the Internet of Things — #iot — on food products, packaging and the supply chain.

There is no doubt that we will see the emerge of highly connected, intelligent kitchen appliances. I led a senior leadership meeting at Whirlpool/Maytag a month ago on this trend. I wrote a blog post about the rules of design for products and devices in the era of the Internet of Things.

Combine that trend with the emergence of intelligent, active connected packaging, which will have pretty profound impacts on both consumer interaction as well as supply issues. I’ve done numerous talks around these trends, including an event in Prague for Mondi, a leading global packaging company and others.

Both of these trends bring more technology to the kitchen, consumer products and supply chain. Add technology to any industry, and you get faster change. The era of acceleration, as it were!

Push button kitchens? Not quite like the Jetsons’, but you can expect a lot of smart appliances integrating with smart products!

For more, check the topic, Internet Of Things: Disruption and Opportunity in the Era of Pervasive Connectivity.

My message on the speed of change in retail is drawing attention, further and further afield.

Case in point – yesterday, I was a keynote speaker for a global leadership meeting of Pladis held in London, UK. This is the newly merged entity of three iconic global brands — Godiva Chocolate, McVitie’s biscuits from the UK, and Ulker from Turkey.  I was asked to provide my insight to 300 executives from around the world in a morning keynote, and then followed this up in an intimate discussion with members of the board and the senior management team.

It’s hard to discount the speed of change occurring in the world of retail and consumer products. Consider this:

  • e-commerce could be 25% of the retail – grocery and convenience — experience by 2021
  • “shopper marketing,” which combines location intelligence, mobile technology and in-store display technology for a new form of in-store promotion, continues to move forward
  • mobile payment involving Apple Pay and disappearance of the cash-register, providing opportunity and challenge with loyalty, infrastructure and disruption
  • the continued migration to the same-day shipping model from titans such as Google, Amazon, John Lewis
  • Amazon Alexa, AI and shopping bots! Simply talk and products are added to your shopping cart, and delivered within an hour
  • the rapid installation of “click and collect” infrastructure (i.e. an online purchase, with same day pickup at a retail location)
  • faster ‘store fashion’ with rapid evolution of in-store promotion, layout and interaction
  • the arrival of active, intelligent packaging and intelligent (“Internet of Things”) products
  • collapsing product life-cycles, rapid product obsolescence and the implications on inventory and supply chain
  • the evolution of the automobile to an online shopping and credit card platform (yes, this is real….)

Here’s the thing – we are going to see more change in the world of retail in the next 5 year than we have seen in the last 100. Savvy brands, retailers, shopping mall and retail infrastructure companies are working to understand these trends, and what they need to do from an innovation perspective to turn them from challenge to opportunity.

That’s my role. This is all happening in the context of massive and fast disruption as new competitors enter the food, CPG and retail space. Consider this chart of players in 2016 from Rosenheim Advisors, and look at the players in each category.

 

The rate of change is going from fast to furious, and innovation is critical!

My keynote title for London yesterday? “Achieving Agility: Aligning Ourselves for an Era of Accelerating Change!” Learn more in the retail and consumer products trends section of my Web site.

 

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For over 20 years, I’ve been working with numerous speakers bureaus around the world. These are the folks who have booked me into numerous associations, Fortune 500 or others events. I have relationships with most of the majors – the same folks who book Presidents, Prime Ministers, sports figures and celebrities into countless events worldwide.

And I’m always happy to say that I a very close and tight working relationship with all of them. They are often the experts in helping organizations to discover the right speaker with the right content for the right purpose – experts in their field.

One of these bureaus is GDA Speakers, a group in Dallas who have been around the industry for over 20 years. Gail Davis established the organization almost by accident. (It’s a really compelling story which you can read here). They’ve booked me into numerous events — and given my inclination for golf, the fact that they booked me into the PGA of America and into an event at St. Andrews, Scotland, they are pretty dear to my heart!

GDA recently launched a series of podcasts with many of the people they represent, and I was thrilled to be part of their launch week. They are covering a regular stream of topics and issues, and there is some pretty compelling stuff. It’s available online at their site, gdapodcast.com (and Twitter, @gdapodcast). Visit and have a look at some of the interviews so far, and they are only into week 2!

You can listen to my podcast here, and read the full transcript on that page.

What’s really cool about this project is that its a combined initiative of Gail and her son Kyle. He’s worked in the tech space, including a stint at Square in San Francisco, but is now working with his mom to bring great content to the world in new and innovative ways.

I don’t know about you, but I always think its cool when a mom and son are working together, particularly on digital projects!

Here are two extracts. Listen to the podcast, subscribe to the series via iTunes, and open up your mind to opportunities!

  Well, the easiest example is probably what could potentially, and what is already happening with energy. The idea is that you’ve got some backyard energy. You’re generating solar, wind, whatever type of energy. I’ve got my energy, solar, wind, and just as we’ve shared music in the early days of Napster, we’re going to share energy. We’ll create our own little… We’ll call it a microgrid, little community energy grid in which we’re sharing the energy we generate. Well, we tap into that and we link into that backyard weather sensors, local weather sensors, and we’re feeding in weather information from other sources, which helps us to understand when we can best generate solar, or wind, or other energy. Not only do we have these individual intelligent devices in our homes, but they’re starting to network to each other. They’re starting to talk to each other, so they become their own little intelligent system that can better predict when should we be generating energy and take ourselves off the main grid so that we’re becoming most efficient in terms of what we do.

    The second example, vehicle to vehicle communications. Everybody’s talking about self-driving cars. Obviously there’s a lot happening there, but there’s a lot of other stuff that is underway as well. The concept is, my car is going down the highway and it’s not only self-driving, but it’s got the capability to talk to intelligent sensors that are embedded in the roadway, so the intelligent highway infrastructure begins to emerge. Not only that, my car can talk to your car, can talk to other cars with telemetry, radar, and other technologies so that we’re all acting sort of together as one. We’re not just becoming single vehicles going down the highway, but we’re vehicles that are traveling together. We’re aware of where every other vehicle is. We’re aware of conditions on the road, not only within the next 100 feet, but within the next two miles. That’s a very good example of an intelligent connected system, and that’s the obvious next step of what’s going to happen with the internet of things. There’s just tremendous technological advances like this that are underway.

This is fun!

A post a few days ago of my Masters in Business Imagination Manifesto caught the attention of a client who knows they need to move fast — and who thought that would be a great topic for their event. They moved fast – and booked me because they know that they require some bold thing and big motivational insight.

And so this morning, I wrote up a keynote description for their internal promo copy — which you’ll find below.

I’ve done this topic a few times on stage over the years — including for Fairmont/Raffles Hotels International, as one example — but never thought of it as a core keynote topic. But now it is!

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New Keynote Topic: “The Masters in Business Imagination: Motivational Guidance for the Era of Fast”

We will see more change in the next 5 years than we have seen in the last 100. People and organizations are scrambling to align themselves for a new, topsy-turvey world. Jim Carroll comes to the rescue with his keynote, The Masters in Business Imagination — and will inspire your team to adopt relentless creativity and innovation as core virtues. Once you ‘graduate’ from his MBI class, you’ll possess the skills common to this critical degree of the 21st century economy. MBI’s see things differently – they don’t look at things like most people. MBI’s spur creativity in other people – they inspire others to develop similar levels of imaginative hinking. They focus on opportunity – not threat: and realize that action, not inaction, is the driving force for the future. They refused to accept the status quo and are prepared to eliminate habit . MBI’s bring big ideas to life – and paint pictures of where the organization is going to go, rather than focusing on where it has been in the past. They learn and unlearn, forgoing the dangerous assumption that what they know today will carry them into tomorrow. Most important of all, they refuse to say the word CAN’T – they know that barriers, perceived or otherwise, are simply temporary roadblocks that they can get around with fresh insight, imaginative analysis, and creative thinking! Fire up your enthusiasm, energy and innovation spirt with a unique motivational keynote by Futurist Jim Carroll, as he inspires your team to align themselves to the only degree they will need for the future – The Masters in Business Imagination!

Want a sample? Here’s a clip!

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