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This fall, I’m headling a major retail event in Las Vegas – Xcelerate 2017! Details are here.

 

There’s a lot of change underway – and certainly, the Amazon/Whole Foods situation is a wake up call for everyone. I’ve been speaking about the decline and transformation of traditional retail for over 20 years. In the 1990’s, I even wrote a book about e-commerce that was translated into German and Russian, as well as being picked up and distributed by Visa USA to it merchants.

Retailers must scramble to keep up with fast paced change. Maybe that’s why Godiva Chocolates has had me to Europe twice this year for insight on what’s going on.

Here’s the description for my September keynote.

The Disruption and Reinvention of Retail: Aligning to the World of Speed  

It’s hard to discount the speed of change occurring in the world of retail and consumer products. Consider this: E-commerce could be 25% of the retail – grocery and convenience — experience by 2021. Shopper marketing,” which combines location intelligence, mobile technology and in-store display technology for a new form of in-store promotion, continues to move forward. Mobile payment involving Apple Pay and disappearance of the cash-register, providing opportunity and challenge with loyalty, infrastructure and disruption. Then there is Amazon Alexa, AI and shopping bots! Simply talk and products are added to your shopping cart, and delivered within an hour! Let’s not stop — there’s also the rapid installation of “click and collect” infrastructure (i.e. an online purchase, with same day pickup at a retail location). And last but not least, the arrival of active, intelligent packaging and intelligent (“Internet of Things”) products, collapsing product life-cycles, rapid product obsolescence and the implications on inventory and supply chain!

We are going to see more change in the world of retail in the next 5 year than we have seen in the last 100. Savvy brands, retailers, shopping mall and retail infrastructure companies are working to understand these trends, and what they need to do from an innovation perspective to turn them from challenge to opportunity.  Futurist Jim Carroll will help us to understand the tsunami of change sweeping retail.

When the GAP went looking for a trends and innovation expert to speak to a small, intimate group of senior executives, they chose Jim Carroll. He has been the keynote speaker for some of the largest retail conferences in the world, with audiences of up to 7,000 people in Las Vegas, including Consumer Goods Technology Business & Technology Leadership Conference • Subway • Multi-Unit Franchise Conference Las Vegas • Produce Marketing Association Fresh Summit • Consumer Electronics Association CEO Summit • Retail Value Chain Federation • Yum! Brands (KFC, Taco Bell, Pizza Hut) Global Leadership Conference • Burger King Global Franchise Meeting • VIBE (Very Important Beverage Executives) Summit • Manufacturing Jewelers Suppliers of America • National Home Furnishings Association • Do It Best Corporation • US Department of Defence Commissary Agency • Readers Digest Food & Entertainment Group Branding/Retail Summit • Professional Retail Store Maintenance Association • National Association of Truck Stop Operators • Convenience U annual conference • Point of Purchase Advertising International Association • Chain Drug Store Association of Canada • Canadian Council of Grocery Distributors • Canadian Federation of Independent Grocers

 

A press release has gone out about an event I’ll be doing in Chicago later this month.

The essence of the issue is the extremely rapid change coming to the retail sector. I spoke about this years ago, in a video clip called “Cardboard People, Plasma People.” And indeed, this very theme became the opening chapter in my book, Ready, Set, Done: How to Innovate When Faster is the New Fast.

See below to watch the video and read the blog post — and read the chapter from the book!

Gilbarco announces Jim Carroll as Keynote at Upcoming Digital Forecourt
Marketing Summit, 
Thu, 2012-05-31
World-leading futurist will help c-store retailers compete and win in rapidly evolving retail landscape

GREENSBORO, N.C. – May 31, 2012 – The world-leading international futurist, Jim Carroll, will deliver the keynote address at Gilbarco Veeder-Root’s Digital Forecourt Marketing Summit in Chicago, IL on June 26-27th, 2012. As a trends and innovation expert, Jim Carroll helps growth-oriented organizations transform into high-velocity innovation heroes. His clients range from Northrop Grumman to Johnson & Johnson, the Swiss Innovation Forum to the National Australia Bank; the Walt Disney Organization to NASA. Some of his recent speaking engagements include the 2012 Southwest Gas Association Conference, the 2011 Consumer Goods Technology Business & Technology Leadership Conference, and the 2011 Multi-Unit Franchise Conference Las Vegas.

Hosted by Gilbarco Veeder-Root and Outcast, this exclusive, invitation-only technology event will focus on the emergence of Digital Media and its implications on consumer marketing and behaviors. Industry expert led sessions will cover digital media outlook and trends, best practices from retailers, loyalty program integration and more.

“We are thrilled to announce Jim Carroll as keynote speaker for our Digital Forecourt Marketing Summit,” said Mike Schulte, President of Gilbarco Veeder-Root North America. “With his unique storytelling approach Jim will challenge our retailers to think about their business and industry in an unconventional way and help them link future trends to innovation.”

“I’m excited to participate in the Digital Forecourt Marketing Summit,” said Jim Carroll. “It’s a changing time for the convenience store industry and for retail more broadly. There is so much opportunity to innovate — be it in operations, partnership structures, forecourt merchandising or taking advantage of the rapid evolution of mobile payment technologies. I’ll challenge attendees to concentrate on the core activities that will help them focus on the opportunities of the future, rather than the challenges of the past.”

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  • Read Cardboard People, Plasma People 

Consumer Goods & Technology Magazine has just released their 2012 Review & Outlook Report – “”80 of the Biggest Names in Consumer Goods Join Together to Make Big Industry Predictions”.

I’m honoured to be one of those 80 contributors.

This year, they were focused on the major trends which would impact the consumer good space in 2012 and years to come. Here’s how I responded:

There’s a tremendous amount going on in the CG space, particularly with mobile, social and location. Packaging is about to become intelligent; the relationship that consumers have with products is becoming more interactive; the retail space is going to change in a huge a way as our cell phones become credit cards.

Put that into perspective, and I believe that the biggest issue that people within the industry need to think about is the speed of change that is occurring. If you think about the context of these trends, what is clearly happening is that CG companies are no longer setting the pace of innovation; it’s being driven at the speed of companies in Silicon valley.

Can they keep up with the blistering rate of innovation that drives high-tech companies? Can they respond fast enough to take advantage of opportunities or at the same time, ward off threats? A key phrase that I’ve been using for years is that “the future belongs to those who are fast.” I think for 2012, this is going to be a defining success factor for every single CG company.”

I think my message is resonating ; a few weeks ago, these folks confirmed me to headline another of their  major conferences in New York City in October 2012.

CGT previously booked me to headline their major conference last year

Press release: “Consumer Goods Technology Announces Jim Carroll as Keynote Speaker for 2011 Business & Technology Leadership Conference”  

The future belongs to those who are fast!

Fresh from my keynote in Orlando this week, I’ve come across a blog post from someone who attended, and saw my early-Monday keynote – “‘Breakthrough performers’ and ‘pervasive connectivity’: Notes from the CGT Business & Technology Leadership Conference.”

"Leading international author and “futurist,” Jim Carroll, delivered the keynote address, capturing the audience’s attention with some mind-blowing stats on the rapid pace of change and innovation in the technology space."

You can read the full post by Sean Rollings, Vice President, Product Marketing over at the E2open blog, or read an extract below.

In the room were senior executives from many of the largest consumer product and food companies in the world; indeed, I was dazzled from the presentation of a senior executive from PepsiCo who took to the stage right after me with his observations on what is happening in the consumer space.

The essence of my message in Orlando was modelled on the themes found in these two blog posts:

  • “What do world class innovators do that others don’t do?” 
  • “Food industry trends 2011: Report from a keynote” 

I can tell you that these two pages are among the top-10 most heavily trafficked on my Web site, and so obviously there are a lot of senior executives in the food and consumer products sector who realize that when it comes to innovation, one of their key goals must be, how do we speed things up to deal with the reality of fast-paced consumer, technological, market, product, and global change.

“Breakthrough performers” and “pervasive connectivity”: Notes from the CGT Business & Technology Leadership Conference
Sean Rollings, Vice President, Product Marketing, E2open

 I made my way to the Sunshine State this week for the Consumer Goods Business & Technology Leadership Conference in Orlando. The turnout is impressive, with technology and supply chain professionals from all the major players in the CPG space (plus a number of up-and-comers). And while the keynote sessions and panel discussions cover a gamut of topics, everyone is really here for the same thing: learning and collaborating on the “what’s next” for technology and the consumer goods business.

Leading international author and “futurist,” Jim Carroll, delivered the keynote address, capturing the audience’s attention with some mind-blowing stats on the rapid pace of change and innovation in the technology space. According to Carroll, recent research indicates that 65 percent of current preschool students will work in a job that does not yet exist. Along the same lines, 50 percent of the information taught to first-year Science undergraduates will be obsolete by the time they graduate.

The business-related statistics were no less shocking. For example, roughly 60 percent of Apple’s revenue is currently generated by products that are less than four years old. The rate of innovation is accelerating, big time. And from Carroll’s perspective (and the evidence is convincing), the only way to stay competitive in today’s marketplace is to embrace the current onslaught of change and innovation—and run with it!

In keeping with this theme, Carroll shared a compelling piece of research from GE innovation consultants: Of those companies in existence during the economic recessions of the 70s, 80s, 90s, and our most recent “Great Recession”—on average—60 percent survived, 30 percent died, and 10 percent became breakthrough performers. How did this top-10 percent do it? According to Carroll, these companies succeeded because they invested in world-class innovation while everyone else was retrenching. For the “breakthrough performers” of our most recent recession, this innovation has been largely focused on pervasive connectivity—everyone connected to everyone, regardless of geographic location or technical sophistication.

The GE study that I refer is a theme that I use in many presentations — you can catch a glimpse of how I put the reality of innovating despite economic uncertainty in this video clip from a keynote in San Antonio, Texas, earlier this year.

 

Trends Expert Jim Carroll to Keynote CGT’s Leadership Event

Trends and innovation expert Jim Carroll will deliver the keynote address at this year’s premiereConsumer Goods Business & Technology Leadership Conference, October 23-25, 2011 at the Ritz Carleton Grand Lakes in Orlando, Fla.

CGT is the leading magazine and information source on the technology and other trends impacting the CPG industry.

A leading international futurist, Carroll (www.jimcarroll.com) is widely recognized as a thought leader and authority on global trends, rapid business model change, business transformation during economic uncertainty and the necessity for fast-paced innovation. He is an author, columnist, media commentator and consultant with a focus on linking future trends to innovation and creativity. He has previously spoken at events for the Professional Golf Association (PGA), HJ Heinz, Johnson & Johnson, the Professional Retail Store Maintenance Association, and the National Aeronautics and Space Administration (NASA), among others.

Hosted by the Consumer Goods Technology (CGT) magazine, a publication of Edgell Communications, the Consumer Goods Business & Technology Leadership Conference remains one of the most significant consumer goods industry events and is now in its 13th consecutive year. In attendance will be senior-level marketing, supply chain and IT executives from leading CG companies. Carroll joins an agenda jam-packed with presentations from leading consumer goods companies, like Kimberly-Clark, Dean Foods, PepsiCo, Del Monte and many more.

“We are the only event that covers all aspects of the consumer goods industry, with an extremely broad range of attendees by managerial function,” noted Albert Guffanti, publisher, CGT.

Guffanti continued: “We are very pleased to announce Jim Carroll as our keynote speaker, who will challenge our audience to ‘think big’ about their future by focusing on the theme, ‘What Do World Class Innovators Do That Others Don’t Do’. He has a track record that is recognized worldwide as a ‘thought leader’ and authority on global trends; rapid business model change; business transformation in a period of economic uncertainty; and the necessity for fast paced innovation.”

Carroll will concentrate on several key trends in his engaging keynote address: how world-class innovators possess a relentless focus on growth. They continually transition their revenue source through relentless product and service reinvention and solve customer problems before the customer knows there’s a problem. They focus on upside down innovation by sourcing innovation ideas through their customers and focus on long-term wins through constant incremental improvements. Carroll will also share his perspective on why right now is a great time to make bold decisions and do great things.

“I’m thrilled to participate in this annual conference,” noted Carroll. “While we might be in a period of economic volatility, history has taught us that it is those organizations who focused on innovation thinking during a period of uncertainty are those who are best positioned as economic growth returns. There is plenty of opportunity in the CG industry in all area of product development, operations, partnership structures, retail activities, taking advantage of the rapid evolution of mobile technologies, and branding and marketing opportunities. The future belongs to those who are fast — today, it’s all about scalability, rapidity and the ability to deal with extremely fast rates of change from every perspective. I’ll challenge attendees to concentrate on the core activities that will help them focus on the opportunities of the future, rather than the challenges of the past.”

Click here to access the event’s web page, view the outstanding agenda and/or to register.

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